Fix Auto UK - Fix Auto Tayside Reviews 

66
•
TrustScore 4.5 out of 5

4.4

Ivory Place, DD5 3RY Dundee, Broughty Ferry, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I recently had my rear door repaired here and I'm really impressed with the quality of the work. You can tell the team knows what they're doing – the repair was done carefully, and the end result look... See more

Company replied

Rated 5 out of 5 stars

The service received was excellent staff could not have been more helpful, and the use of a courtesy vehicle was very helpful. the repairs were carried out to a very high standard and my vehicle was r... See more

Company replied

Rated 5 out of 5 stars

Kind, friendly trmeam. Explained everything on first visit and then kept in touch and got an earlier than expected date for the repair. Repairs done on time and provided with a courtesy car similar to... See more

Company replied

Rated 5 out of 5 stars

Helpful and pleasant when dealing with my car repair. Made the repair through an insurance claim which the company made extremely easy and stress free. Picked my car up from courtesy depot and return... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Tayside

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Ivory Place, DD5 3RY, Dundee, Broughty Ferry, United Kingdom

  • 01382918520

4.4

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.4

All reviews

(66)

5,584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good efficient service

Good efficient service. Pleasant staff.

April 28, 2026
Fix Auto UK - Fix Auto Tayside logo

Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your positive feedback! We're happy our staff was pleasant and our service efficient for you. Thank you for taking the time to share.

Rated 5 out of 5 stars

Went out of their way to help

Friendly, helpful service (in fact went out their way to help)!

April 17, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to leave us a review! We're happy to hear you found our service helpful and friendly, and that we exceeded your expectations.

Rated 4 out of 5 stars

The repair to my car was quick and…

The repair to my car was quick and excellent , the car had been washed and valeted while in the garage which was a pleasant surprise .
It would be 5 stars if i hadnt had to phone and ask what was happening e.g. i phoned to 2months after accident to see when they might be able to get my car in and was told they could take it the next day the same when i got the car back i phoned to say when would it be ready and it was ready in a couple of days . I would have liked updates from the garage without having to phone for them even an email would have been in.

April 16, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're happy to hear that you were pleased with the repair and the valet service. We appreciate your feedback regarding communication. We'll review our processes to improve how we keep customers informed about their vehicle's status. Thank you.

Rated 4 out of 5 stars

Despite Suberu taking an eternity to…

Despite Suberu taking an eternity to provide spares the company kept me informed of every delay.

April 13, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are happy to hear that our communication was helpful, even with the delays in obtaining spares. Thank you.

Rated 5 out of 5 stars

Great service

Great service. The staff were really nice and friendly when we gave the car and picked it up. They had really fast service. Would definitely recommend.

April 2, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our team nice and friendly and our service fast.

Rated 4 out of 5 stars

Communication could have been better

Communication could have been better, overall service was good

March 30, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are glad the service was good. We'll work on improving our communication. Thanks!

Rated 3 out of 5 stars

The repairs took a long time which I…

The repairs took a long time which I understand was partly due to supplies from Land Rover but sometimes the information I was given was contradictory from other messages. The final result was excellent and all the staff were very pleasant, helpful and polite.
The courtesy car was dreadful and to have it for 8 weeks made life difficult.

March 26, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are glad the final repair was excellent and our staff were helpful. We're sorry for the delays and any inconsistent information you received, as well as the poor courtesy car experience. We will review these points to improve our service.

Rated 4 out of 5 stars

Good repair need better communication

Repair completed to a high standard but could have better customer service always had to chase them for updates was originally quoted 25th February eventually got the car back on 26th March realise that spare parts were difficult to source but the occasional call with updates would have been good

March 26, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are glad the repair met your standards. We acknowledge the delay and communication issues you experienced due to parts sourcing. We will review our processes to improve updates in the future.

Rated 3 out of 5 stars

Good repair job but after service poor.

Very slow to repair and return car and when they said it was going to be available it was not. due to waiting on a part and needed calibration of a sensor. The courtesy car was not good for a car just under 4 years old. It had a warning light on the dashboard, back window wiper was hanging off and didn't clean the rear window in dirty conditions and boot door was jammed closed and wasn't able to open it all.

February 25, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and apologise for the delay in repairing your car. We're sorry the courtesy car did not meet expectations due to the issues you encountered. We'll review our processes to improve our service and vehicle maintenance.

Rated 5 out of 5 stars

Fix Auto Tayside did a great job on my…

Fix Auto Tayside did a great job on my Fiat 500. My driver side door was dented and scratched after an incident, and my insurer sent me to them. All staff at the business were prompt, helpful and kind. My Fiat was fixed within 5 business days, with a provided courtesy car.
Great job!!

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to leave us a review. We're happy to hear that our team was helpful and prompt, and that you were pleased with the repair work done on your Fiat 500.

Rated 4 out of 5 stars

Very polite and respectful

Very polite and respectful. Picked up car and delivered it back on schedule and let us know when this would happen. They could make better use of the online dashboard to update more regularly and give information about the repair.

February 16, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

David,

We appreciate your feedback and are glad you found our team polite and the service punctual. We'll consider how to improve our online updates to keep you better informed about the repair progress.

Rated 4 out of 5 stars

Service was adequate but not…

Service was adequate but not exceptional. Repairs seem to be carried out to a good standard. This job was through someone else’s insurance and this company was chosen by them. The costs of the repairs seem very expensive considering the damage to the car. If I was paying for the repairs myself, I would not be using this company.

February 9, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

Mark,

We appreciate your feedback. We're glad the repairs meet a good standard. We note your comments regarding the service and repair costs set by the insurer. We will share this with our team.

Rated 5 out of 5 stars

Excellent all-round service

Good staff, good explanations and good service. Always kept in touch with progress etc

February 5, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your positive feedback! We're happy you received good explanations and service from our staff and were kept updated on progress.

Rated 3 out of 5 stars

repair looks brilliant but having a…

repair looks brilliant but having a work van 2 days longer after its ready because its not been seen by quality control doing me out on 2 days work didnt sit right with me.

January 23, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you sharing your experience. We're glad the repair quality met your expectations. We regret the delay impacted your work schedule and will review our quality control process.

Rated 5 out of 5 stars

Excellent service from this branch…

Excellent service from this branch (Broughty Ferry). Hassle free from start to finish. Very courteous driver picked up my car and returned it within estimated timescale.

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you experienced a hassle free service and that our driver was courteous and punctual.

Rated 5 out of 5 stars

Excellent Repair

Recently had my EV6 repaired. Good communication, and staff were always very polite and helpful. Repair quality was outstanding. Car handed back having been thoroughly cleaned inside and out.

January 23, 2026
Unprompted review
Fix Auto UK - Fix Auto Tayside logo

Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you sharing your experience! We're happy to hear that you found our communication helpful and the repair quality outstanding. It's great to know you were pleased with the cleaning.

Rated 5 out of 5 stars

Great Customer Service

The service from the garage from collection to return of my vehicle was great, delivery and collection of a courtesy vehicle made things so much easier and no hassles at all during the repair process.

January 16, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to share your positive experience. We're so glad the vehicle collection and delivery of the courtesy car made the repair process easier for you.

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