Great service. Damaged car was picked up and was delivered back immaculately repaired, valeted and good as new.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kind, friendly trmeam. Explained everything on first visit and then kept in touch and got an earlier than expected date for the repair. Repairs done on time and provided with a courtesy car similar to... See more
Company replied
Very slow to repair and return car and when they said it was going to be available it was not. due to waiting on a part and needed calibration of a sensor. The courtesy car was not good for a car just... See more
Company replied
Were professional in their repair and communication. Rebecca was also very helpful.kept informed at every stage. Very pleased with the service.
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Ivory Place, DD5 3RY, Dundee, Broughty Ferry, United Kingdom
- 01382918520
4.4
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and the repair was…
Excellent service and the repair was flawless. Very happy to use this company.
April 17, 2025
Reply from Fix Auto UK - Fix Auto Tayside
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with our service and the quality of the repair. We strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.
Brilliant job done
Great experience done a fantastic job, only marked down as was not kept informed as to delays
February 14, 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your kind words about the work we did. We understand your frustration with the lack of communication regarding the delays. We strive to keep our customers informed throughout the process and will take your feedback into consideration for future projects.
Insurance repair good job
Got put here via third parties insurance and was repaired quickly and to good standard
February 3, 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're glad to hear that you were satisfied with the repair process and the quality of the work.
Reply from Fix Auto UK - Fix Auto Tayside
We're thrilled to hear about your positive experience. We appreciate your kind words about our workmanship and customer service.
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your kind words and are glad you had a positive experience.
The vehicle repair work was of good…
The vehicle repair work was of good quality, but the lack of timely updates was an issue. I had to repeatedly call and email to get the latest information. If this aspect could be improved, it would make the service excellent.
January 13, 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate you taking the time to share your feedback. We're glad to hear the repair work itself met your expectations. We sincerely apologise for the inconvenience caused by the lack of timely updates. We understand how frustrating it is to have to repeatedly follow up for information, and we're truly sorry that your experience fell short in this area. We value your feedback and are committed to improving our communication processes to ensure our customers receive timely and consistent updates in the future.
Excellent
Excellent. Made the process so easy. Was called and asked best time for me to bring vehicle to them and when courtesy car would be available. Once they had my car they kept me informed on the process, when it was going into the workshop etc and then another progress update. Very helpful and friendly and zero issues. Would definitely recommend
December 16, 2024
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team was able to make the process easy and keep you informed throughout. We strive to provide exceptional customer service and are delighted that you found our team helpful and friendly. Thank you for choosing us and for your recommendation.
Everyone at fix auto tayside were…
Everyone at fix auto tayside were extremely helpful when my car was needing repaired . They were very flexible about appointments . Couldn’t fault the expirence in any way !!
September 30, 2024
Reply from Fix Auto UK - Fix Auto Tayside
Thank you very much for the kind review, appreciated 😊😊
DB, Edinburgh
John, Chris and colleagues carried out excellent work on the repair of my campervan. They were efficient and professional through the process, keeping me informed of progress. I would have no hesitation in recommending Fix Auto Tayside.
September 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Tayside
Thank you for your kind words. We're delighted to hear you were pleased with the repair work and the service you received from our team. We appreciate your recommendation.
Reply from Fix Auto UK - Fix Auto Tayside
Thanks for the review
Reply from Fix Auto UK - Fix Auto Tayside
Thanks for the review ☺
Really friendly staff which helped with…
Really friendly staff which helped with whole experience. Got my car back and it looks good. Would recommend.
February 13, 2023
Reply from Fix Auto UK - Fix Auto Tayside
Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.