Right from the first contact with Fix Auto i have been well informed of the complete process. I have received updates to the repair progress in a timely manner. All of the staff have been friendly and... See more
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Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... See more
Company replied
I couldn’t be happier with the service I received from Fix Auto Walsall. From start to finish, the whole process was professional, friendly and stress-free. The bodywork was absolutely outsta... See more
Company replied
Excellent service from Stacey Emma soon as I got the call from them second to none service naz VDA department very good service transparent with everything and highly recommend for bodywork and paint... See more
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Company details
About Fix Auto UK - Fix Auto Walsall
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 3 Upper Brook Street, WS2 9NT, Walsall, United Kingdom
- 01922 611288
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There was a significant delay in doing…
There was a significant delay in doing the repair, with no communication about the cause of delay which kept changing.
The repair itself was good.
The service is outstanding
The service is outstanding. Sharon was very helpful and friendly, she put me at ease many times, she went above and beyond to help me. My car was clean when it was returned to me, the repair was outstanding. A very high standard of work. The team who took my car for repair and returned my car were so kind and friendly. This is a very well run professional place and I would highly recommend them. The service as a whole was extremely outstanding.
One of the best out there!
I'm a self confessed nightmare of a customer (my family and friends all agree) so it's refreshing and very, very rare to find a company that don't just meet expectations but go above and beyond. The guys at Fix Auto Walsall are quite simply outstanding!
Excellent
My car had work done here, glad that Fix Auto Walsall took the work on board. The staff here are very helpful and enlightened, the communication standards are superb, they let you know if there any other issues and do a full check over of your car. Results on completion of the work immaculate. Thank you Fix Auto Walsall
Brilliant service from the guys at fix
Brilliant service from the guys at fix, sharon effortlessly assisted with our courtesy car requirement and the repair was quick and beautiful.
Thank you guys so much
Slow Progress
!0 weeks time span from date job booked in to completion date was in my opinion too long, however quality of work done was good.
I could not be happier with Auto fix services
From the start of my car repair to the end auto fix have been fully professional.informing me of any problem along the way.
My car was collected,Repaired and delivered back to my home,which was a great help due to being disabled.
Sharon in the office was so helpful and understanding. The drivers were polite and friendly.The quality of the repair is outstanding. 10 out of 10 from myself. I could not be happier.
Booking the vehicle in and arranging an…
Booking the vehicle in and arranging an equivalent curtesy car didn’t go to smoothly, but the repair on the vehicle is A**** 💯👍
Great Experience
We had a great experience and got our car back as good as new thank you
May use AI-assist with repliesRead more
When my car was delivered back to me…
When my car was delivered back to me it was dirty and shattered glass discovered embedded in my car seat a week later which cut my hands and my sons.
Very poor service no valeting done and it was a nightmare from the Start to finish
Never again !!!!
Complaint is just the beginning

Reply from Fix Auto UK - Fix Auto Walsall
Very Professional and a high quality job
I gave my car for repair at Fix auto Walsall they were extremely professional and kept me upto date on my vehicle repairs received my vehicle and the work was done to a very good standard really recommend Auto fix for vehicle repair thanks to the team for the pleasant experience
Huge issues, poor service, consumer rights denied
I am afraid my experience is horrific. It took 6 weeks for Fix Auto Walsall to repair my car. I have no idea what jobs they did as I have never received any documents. I had no communication from the company, not one call or email until they wanted me to pay. The website was not up to date either. I chased them all the time. When I asked, there were no answers just lies and promises. I told them in advance that my MOT would expire and I needed the car back before a certain day. I was told it would not be a problem. As we were approaching the deadline, I was calling the company more often. I was given 3 new deadlines. The day before my final deadline I was told the car would not be ready and it was not their problem. They did not fix one of the issues either. I was threatened with additional costs on more than one occasion. The company delivered my car on a Friday at 5 pm, before Christmas with an expired MOT. The receptionist said I had no right to be upset or complain and she was tired of listening to me. I have never experienced a service like this. My car was delivered with 24 miles less petrol (the irony being they forced me to take their hire car to the petrol station under threat of additional cost). My car failed the MOT the next day leaving me with no car for days. My airbag light is still on. The only reason it gets 1 star is that they cleaned the car.

Reply from Fix Auto UK - Fix Auto Walsall
Excellent service
Excellent service.
Picked up my car and delivered courtesy car.
Delivered my car back to me when repairs completed.
Repairs carried out to a high standard and even cleaned my car inside and out (which was really filthy) would definitely recommend.
Staff extremely helpful especially when…
Staff extremely helpful especially when sorting out, promptly, an issue with the curtesy car.
Car was repaired quickly and to a very high standard. Plus, the garage had cleaned the car inside and out which was very much appreciated!
A prompt repair carried out efficiently…
A prompt repair carried out efficiently and done in a professional manner
Really happy to recommend this company…
Really happy to recommend this company as they were so friendly, supportive and helpful.
They did an exceptional job on my car and also valeted it which was an unexpected surprise.
The communication from them was fantastic, nothing was too much trouble.
Definitely 5star service!!
Could not have been happier
Could not have been happier, the guys have done an amazing job!!!! HIGHLY RECOMMENDED..
Fantastic service and a 5* job
Fantastic service and a 5* job. From start to finish, they were so helpful abnd professional. I had constang communication throughout which made it easy to gain updates on my repair. The repair work on my vehicle was superb and perfect. I would highly recommend fix autos Walsall to anybody who needs their services.
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