A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m ge... See more
Company replied
Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m ge... See more
Company replied
I was very impressed by the regular updates along the way to tell me how the work was progressing on my car repairs - the staff were very friendly and helpful and to top it off - when I collected my c... See more
Company replied
After a minor collision my vehicle was booked in at the garage to be repaired and the whole process was very easy from start to finish. The vehicle was dropped off and a few days later the repair w... See more
Company replied
The bodywork was repaired, and is now again like new. The car was returned in a very clean condition. Room for improvement - communication wasn't always great - I had to phone regularly to chec... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service. Very friendly and professional staff. Dee and Lorna were excellent! More than pleased with the repair to my car. Would highly recommend Fixauto.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Car collected August 19 for body repairs. Informed when car was in body shop and work being done.
Called today august 27 to say car was ready to be collected. Excellent service. Repaired sooner than I had expected. Staff all excellent. Very kind and polite. Very pleased with all the work.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
GGreat service from Lorna and Dee, with good comms, helpful and friendly when my car wasn’t safe to be driven away from the estimate, and the repair looks good.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The receptionists Lorna and Dee are very professional, polite and friendly. When I took my car in , the estimator did the necessary, I was talked through what happens next. I was kept informed of the repairs. An amazing job was done on my car, I'm very happy from start to finish. Highly recommend Fix Autos.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Dee provided excellent customer service throughout the entire process. She kept me informed every step of the way while my car was being repaired. When I called back to clarify a detail I wasn’t sure about, she was prompt, helpful, and resolved the issue quickly. I really appreciated her professionalism and support.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent communication with Dee and Lorna who explained everything carefully and kept me up to date, getting the car returned for the weekend for me. Very happy with the work, they even washed and valeted the car. Super delivery driver, sadly I didn’t get his name, and even a courtesy car while mine was being repaired. Excellent all round.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Efficient courteous and professional service all round, great communication. Thankyou

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I had an excellent experience, my car was repaired 2 days before expected and the staff were very accommodating when I asked to leave my rental car at the site and when I asked to deliver it to them the evening before. I was impressed with the quality of the work!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Extremely helpful from pick the car to the collection. The car was well repaired and extremely clean. Lovely people at the desk and always answering the phone when we needed. Very good communication. Highly recommended.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
We’re friendly and helpful. Repair was Not 100% but they kept it and fixed it and now is all good . Fast service

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Had my car fixed at Fix Auto Weston Super-mare and the experience was great. The communication was very good. I was called to bring in the car only after the part arrived and everything was ready. I got my car back ahead of schedule and the work done on it was excellent (new door fitted and painted). Car was washed and super clean as well.
Thanks Dee and the team.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Lorna has been absolutely brilliant. I went in this morning after having conflicting reports about my car and she sorted it all out for me straight away. She even arranged for my car to be ready earlier. Although we are waiting on one small part for the car, she could see how disappointed I had been and has arranged that when the part comes into garage, I just need to pop back and she will get the guys to fit it straight away.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Everything went smoothly and all staff members were very polite, especially Lorna and Dee. Repair took longer than expected but it is a great job.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Collected my car today after needing some bodywork, vehicle looks brand new. Staff all very friendly and updated me throughout without having to call for updates. Would highly recommend

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
To thoroughly inspect the cleaning of the car before returning it the customer.and the office to ensure the correct delivery address.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I was recommended to use this Garage by a colleague. I am so pleased I used Auto fix. The staff were so helpful explained the work that was needed. I picked up my car and am so pleased with the repairs they have done my car looks brand new.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
After the trauma of an RTA, it was a pleasure to deal with Fix Auto. From the outset the staff (and particularly Lorna) were helpful, efficient and friendly. The entire repair process was dealt with within the suggested timescale and in a highly professional manner. The end result, to my untrained eye, is excellent.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Had my car repaired. Came back amaculate .very good thank you.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Good communication about repairs . Very happy with the job done. Thank you

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Insurance job which I’ve never done before- great communication throughout and top customer service from Lorna, the car looks like it did before someone drove into it !

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.