Fix Auto UK - Fix Auto Weston-super-Mare Reviews 987

TrustScore 5 out of 5

4.9

Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more

Company replied

Rated 5 out of 5 stars

Thank you to Dee and Lorna from the reception desk for quick responses and friendly service.Big thank you to all of the mechanics who fixed my car bumper, grill,headlight and professional paint.

Company replied

Rated 4 out of 5 stars

Picked car up when they said carried out work to a very good standard then lovely lady in reception made a special effort to get car back to me so very happy with everything

Company replied

Rated 5 out of 5 stars

They got in touch quickly after I had contacted my insurers. They delivered a courtesy car when they collected mine for repair. All the staff are kind and helpful, keeping me updated on the progress o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom

  • 01934 410110

4.9

Excellent

TrustScore 5 out of 5

987 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service. I was surprised how perfect my car looked. Dee and Lorna were extremely helpful and professional, keeping me up to date with progress.

April 17, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're so glad to hear that you received excellent service and your car's appearance exceeded your expectations. We appreciate your acknowledgment of our team's helpfulness! Thank you!

Rated 5 out of 5 stars

Friendly, exceptional service

Friendly, efficient and professional. Fix auto did what was asked and agreed. Dee and Lorna both were kind and helped with my hearing issues, and I felt like I was respected as a customer.repairs were excellent.

April 17, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review! We're happy to hear that our team was helpful and efficient. We're glad you were pleased with our work. Thank you Ms Bell!

Rated 5 out of 5 stars

Quality of Staff at Fix Auto

I found the reception staff of Dee and Lorna to be very knowledgeable and polite. Rich, who did the estimate, was extremely professional in his work. The company was a pleasure to deal with.

April 17, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that you found our staff knowledgeable and polite and that you had a pleasure dealing with our company. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Very good service from Dee at reception…

Very good service from Dee at reception and Richard for his quote and help in keeping the price affordable.

April 17, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you received very good service and that the pricing met your needs. We appreciate you sharing your positive experience! Thank you.

Rated 5 out of 5 stars

great service

great service, thanks to Dee and Lorna for being so attentive!

April 16, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our attentive service. Thank you!

Rated 5 out of 5 stars

The staff at Fix Auto could not of been…

The staff at Fix Auto could not of been more helpful. They communicated at every step, and their work is fantastic. Thank you. Thank you also to Dee, and Lorna for being so helpful.

April 16, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review! We're happy to hear that our staff were helpful and communicated effectively throughout the process. We're glad you were pleased with our work.

Rated 5 out of 5 stars

Superb

Superb! I collected my fixed car on 14th April 2026. I couldn’t be happier with the entire service provided. Dee and Lorna on reception were really helpful. From the minute I dropped my car off all was well. It was assessed thoroughly and promptly. I was provided with a courtesy car and although the work took a bit longer than I anticipated, I was kept well informed. The standard of work completed on my car was an exceptional standard.
Thank you.

April 14, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with the service, the courtesy car, and how the repairs were handled. It's great to know our team kept you informed and that you were delighted with your car's condition. Thank you!

Rated 5 out of 5 stars

Thanks to Fix Auto

Thanks to Fix Auto — I’m so pleased with the repair carried out on my car.
Thank you for the excellent communication and regular updates throughout.
A special thank you to the friendly staff, especially Dee, who dealt with me most of the time.
Five-star service from everyone. Dawn xx Toyota aygo

January 30, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience! We're so glad to hear you were pleased with the repair work on your car and our communication. We'll be sure to pass on your thanks to our staff.

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish, great communication from Dee and Lorna, both really helpful.

April 10, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review! We're happy to hear that you had such a positive experience and that our team was helpful. Thank you!

Rated 5 out of 5 stars

Reception very friendly and pleasant

Reception very friendly and pleasant

April 10, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your positive feedback regarding our reception team's friendly and pleasant service! Thank you for your review.

Rated 5 out of 5 stars

1st class service received from Fix Auto

NFU approved the repair almost immediately. The service I received from Fix Auto were 1st class
The reception staff Dee and Lorna were very professional,friendly and helpful
They kept me informed every step of the way regarding the repair on my vehicle.
Up on collecting my car after the repairs were done.
I was very pleased with everything , the car was immaculate inside and out .
Would definitely recommend Fix Auto WSM

April 10, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the service and how the repairs were handled. It's great to know our team kept you informed and that you were delighted with your car's condition. Thank you for recommending us!

Rated 5 out of 5 stars

Great bodywork repair

Great bodywork repair, very helpful staff, swift repairs.
Lorna and Dee couldn't have done anymore for me!

April 8, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had a positive experience with our work and helpful staff. We appreciate your kind words and are glad we could assist you!

Rated 5 out of 5 stars

Reply

Ok x having left a not so good review x I would like to amend this and catch up saying fix auto dealt with my issues and have given a satisfactory answer ,I would definitely recommend them to anyone x

April 8, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your feedback.

We’re very pleased to hear that you were happy with the service you received over the phone and with the quality of the repairs.

Regarding the door plastic not being fitted correctly, we apologise that this has not yet been replaced as originally promised. This is not the level of service we aim to provide. As discussed, we will complete this tomorrow for you.

Thank you for your understanding and glad to hear you would recommend us!

Rated 5 out of 5 stars

Great staff,very helpful ,excellent…

Great staff,very helpful ,excellent service,very satisfied with repair

March 30, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are very happy to hear you were satisfied with our helpful staff and excellent service. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great team

Great team, helpful and informative. Excellent service

April 2, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your positive feedback! We are so glad you were happy with our helpful and informative service. Thank you very much!

Rated 5 out of 5 stars

Great efficient service and nice staff

Great efficient service here - was worried my car could be a total loss but Fix Auto sorted it with brand new parts and the car looks as if nothing ever happened! Dee and Lorna were very welcoming at reception and explained the process to me really well as this was my first time having to have any repairs done on my car. Would definitely revisit if I needed to :)

April 2, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that our efficient service put your worries to rest and restored your car to its pre accident condition! It's great to know our team made the repair process clear for you. Thank you for the positive feedback and recommendation!

Rated 5 out of 5 stars

Excellent quality repair

My car was in for quite a major repair. It was finished on time to a high standard. I was kept informed of progress during the repair and had a courtesy car for the duration of the repair. Receptionists Dee & Lorna were helpful, friendly and informative.

March 16, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that your car was repaired to a high standard and completed on time. We appreciate your positive feedback regarding our team and the updates you received.

Rated 5 out of 5 stars

Excellent all round

Prompt service. Excellent repair. Kept me fully informed at every stage. Helpful and kind office staff. What more could one want?

March 30, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that you were pleased with our prompt service and helpful staff. Thank you!

Rated 5 out of 5 stars

I found the people they have polite

I found the people they have polite, especially the receptionist. everything went well with her in a relaxed atmosphere. my repair to my vehicle was excellent.

March 30, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience. We're happy to hear that you found our team polite and that your vehicle repair was excellent. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Highly recommend

Car went in first repair, they picked it up and dropped it back, quick efficient and car looks as good as new. Very friendly and helpful staff.

March 31, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a 5 star review! We're glad to hear the repair was quick and efficient, and that your car looks as good as new. Our team will be delighted with your kind words. Thank you!

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