From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more
Company replied
Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
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From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more
Company replied
Thank you to Dee and Lorna from the reception desk for quick responses and friendly service.Big thank you to all of the mechanics who fixed my car bumper, grill,headlight and professional paint.
Company replied
Picked car up when they said carried out work to a very good standard then lovely lady in reception made a special effort to get car back to me so very happy with everything
Company replied
They got in touch quickly after I had contacted my insurers. They delivered a courtesy car when they collected mine for repair. All the staff are kind and helpful, keeping me updated on the progress o... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
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Excellent service. I was surprised how perfect my car looked. Dee and Lorna were extremely helpful and professional, keeping me up to date with progress.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Friendly, efficient and professional. Fix auto did what was asked and agreed. Dee and Lorna both were kind and helped with my hearing issues, and I felt like I was respected as a customer.repairs were excellent.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I found the reception staff of Dee and Lorna to be very knowledgeable and polite. Rich, who did the estimate, was extremely professional in his work. The company was a pleasure to deal with.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very good service from Dee at reception and Richard for his quote and help in keeping the price affordable.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The staff at Fix Auto could not of been more helpful. They communicated at every step, and their work is fantastic. Thank you. Thank you also to Dee, and Lorna for being so helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Superb! I collected my fixed car on 14th April 2026. I couldn’t be happier with the entire service provided. Dee and Lorna on reception were really helpful. From the minute I dropped my car off all was well. It was assessed thoroughly and promptly. I was provided with a courtesy car and although the work took a bit longer than I anticipated, I was kept well informed. The standard of work completed on my car was an exceptional standard.
Thank you.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Thanks to Fix Auto — I’m so pleased with the repair carried out on my car.
Thank you for the excellent communication and regular updates throughout.
A special thank you to the friendly staff, especially Dee, who dealt with me most of the time.
Five-star service from everyone. Dawn xx Toyota aygo

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent experience from start to finish, great communication from Dee and Lorna, both really helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
NFU approved the repair almost immediately. The service I received from Fix Auto were 1st class
The reception staff Dee and Lorna were very professional,friendly and helpful
They kept me informed every step of the way regarding the repair on my vehicle.
Up on collecting my car after the repairs were done.
I was very pleased with everything , the car was immaculate inside and out .
Would definitely recommend Fix Auto WSM

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great bodywork repair, very helpful staff, swift repairs.
Lorna and Dee couldn't have done anymore for me!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Ok x having left a not so good review x I would like to amend this and catch up saying fix auto dealt with my issues and have given a satisfactory answer ,I would definitely recommend them to anyone x

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great staff,very helpful ,excellent service,very satisfied with repair

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great efficient service here - was worried my car could be a total loss but Fix Auto sorted it with brand new parts and the car looks as if nothing ever happened! Dee and Lorna were very welcoming at reception and explained the process to me really well as this was my first time having to have any repairs done on my car. Would definitely revisit if I needed to :)

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
My car was in for quite a major repair. It was finished on time to a high standard. I was kept informed of progress during the repair and had a courtesy car for the duration of the repair. Receptionists Dee & Lorna were helpful, friendly and informative.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Prompt service. Excellent repair. Kept me fully informed at every stage. Helpful and kind office staff. What more could one want?

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I found the people they have polite, especially the receptionist. everything went well with her in a relaxed atmosphere. my repair to my vehicle was excellent.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Car went in first repair, they picked it up and dropped it back, quick efficient and car looks as good as new. Very friendly and helpful staff.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
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