Fix Auto UK - Fix Auto Weston-super-Mare Reviews 987

TrustScore 5 out of 5

4.9

Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more

Company replied

Rated 5 out of 5 stars

Thank you to Dee and Lorna from the reception desk for quick responses and friendly service.Big thank you to all of the mechanics who fixed my car bumper, grill,headlight and professional paint.

Company replied

Rated 4 out of 5 stars

Picked car up when they said carried out work to a very good standard then lovely lady in reception made a special effort to get car back to me so very happy with everything

Company replied

Rated 5 out of 5 stars

They got in touch quickly after I had contacted my insurers. They delivered a courtesy car when they collected mine for repair. All the staff are kind and helpful, keeping me updated on the progress o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom

  • 01934 410110

4.9

Excellent

TrustScore 5 out of 5

987 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Lorna was very helpful when I rang and…

Lorna was very helpful when I rang and I received a phone call back promptly
Richard was very helpful and diagnosed and fixed the problem with my rear seat mechanism in a few minutes
He couldn't of been more helpful and I would highly recommend Fix Auto, Weston super mare

February 5, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you received prompt and helpful assistance. We appreciate your positive feedback regarding the quick diagnosis and resolution of the issue. Thank you for recommending us!

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with this company, my car looks great after being in an accident they did a fantastic job. I asked them to do some extra privately paid work to my car and the finish is exceptional. Great communication from Dee from start to finish. Would definitely recommend FixAuto.

February 3, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our team's communication and the quality of our work. It's great to know you were satisfied with the overall experience. Thank you!

Rated 4 out of 5 stars

A long wait for a part but everything good.

Front office staff very helpful and I was always kept informed of the cars 'progress'. My car was away for several weeks because the bodyshop were waiting for a (very small) part, so not their fault!
Pick up and delivery service was very good.

January 29, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're glad to hear that our front office staff were helpful and that you were kept informed. Thank you for you understanding Mr Davis!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Was informed throughout the process, had no issues at all. Dee made most of the arrangements, great service 👌👏

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear you received amazing service from beginning to end and were well informed. Thank you for your feedback!

Rated 5 out of 5 stars

Thank you Fix Auto

Thank you Fix Auto; I’m so pleased with the repair on my car and the beautiful condition post accident it’s now in. Thank you for the regular update’s. Thank you too Dee whom dealt with me most of the time and to all the staff - the service you provide is second to none. Dawn ( Toyota Aygo)

January 30, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us such a great review! We're so glad to hear that you were pleased with the repair and the condition of your car. It's great to know you were satisfied with the updates and our team's service. Thank you!

Rated 5 out of 5 stars

Wounderful service

Wounderful service. They will not make you down. Appreciating service. Satisfied 😊😊👌👌

January 29, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had a wonderful experience and appreciated our service. Thank you for sharing your satisfaction with us!

Rated 5 out of 5 stars

Great service from all staff.

Great service from all staff.
Receptionists very informative. Kept me up to date with how repairs were going.
Completed very quickly and to a high standard.
Will use again and recommend.

January 22, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to share your review! We're happy to hear that you received great service from our team and were pleased with how quickly the repairs were completed to a high standard. Thank you!

Rated 4 out of 5 stars

Repair carried out to a good Standard

The repairs were carried out efficiently and to a good standard, I experienced a bit of adelay in the car being returned, though I think this was due to timing of certain parts arrival.Updates and paperwork handled efficiently by pleasant staff, Dee and Lorna

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to share your feedback. We're happy to hear that the repairs were completed to a good standard and that our staff handled the updates efficiently. We acknowledge the delay due to the additional parts and appreciate your understanding regarding the parts arrival. Thank you Mr Britton!

Rated 5 out of 5 stars

The checking in for the repairs to my car was easy, quick and very professional.

The checking in for the repairs to my car was very quick and easy. The estimate was given there and then and agreed in very short time by my insurance company.
The work was completed within a couple of days and was perfect.
Many thanks to Dee, who helped me with the return of my car and collection of the courtesy car , as I was unable to make the swap myself. A very helpful lady with a pleasant personality and a great sense of humour. The whole experience was painless and pleasing.

January 27, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're so glad the repair process was quick and easy for you. It's great to hear that the work completed on your car was perfect and that you found our team member so helpful. Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent Service throughout

From the first contact by phone to collecting my car at the end of the process I was very impressed throughout with all the staff at Fix Auto. Reception staff Dee and Lorna were really helpful and very friendly. They were good at explaining the procedure for getting my car assessed and fixed. They also reassured me when I received some confusing/conflicting information from my Insurance company. I also spoke with the assessor Shaun who was also helpful and friendly. My car was repaired very quickly, much quicker than I had expected and I was very happy with the end result. Customer service throughout was excellent and I would highly recommend Fix Auto in Weston super Mare. Thank-you

January 29, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you were impressed with our team and the service provided. We appreciate your kind words regarding the helpfulness of our staff and the speed of the repair. Thank you for recommending us!

Rated 5 out of 5 stars

Car repair

The efficiency and speed with which our vehicle was repaired was second to none having been damaged criminally in a local car park . The politeness of the staff at Fix Auto in particular Dee and Lorna in handling our claim supplying a courtesy car was exceptional.
thank you
Gary and Ann Fulks

January 27, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that our team provided exceptional service and efficiently repaired your vehicle after the unfortunate incident. We appreciate your kind words and thank you for recognising our team's efforts in handling your claim and providing a courtesy car.

Rated 5 out of 5 stars

Excellent service from initial booking to car handover

Excellent service from initial phone call to handing my car back to me with warp speed repair done fantastically.
Even though the courtesy car was Diddy small the repairs on my car were completed quickly and all done with great professionalism with Lorna & Dee on the reception making everything run smoothly and the whole experience effortless and efficient for the customer

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our efficient service and the quality of the repair. It's great to know our team made the whole experience effortless for you. Thank you!

Rated 5 out of 5 stars

Friendly and great service.

The friendlinesss of the staff and their understanding of the Situation.
Lorna in particular was brilliant, so helpful and good at keeping us in form of the situation.
As it was a new car and for some reason manufacturers do not make parts for new cars, it took 6 months for the repair to complete. Whiich apparently is a common problem these days.

January 26, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your kind words and positive review. We're so glad to hear that our staff kept you informed. We really appreciate your patience and understanding through out this process!

Rated 5 out of 5 stars

My Car is better that new!

I have just received my car back after a week in the body shop as a result of someone revering into it whilst it was in a parking bay. When I picked it up the entire car was cleaner than the day it was delivered brand new and the repair job is so good you'd never know. I also like to say thanks to Lou and Dee in the front office keep everyone updated and on track.

January 22, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you were pleased with the repair work and the cleanliness of your car after the incident. We appreciate you acknowledging the team's efforts to keep you informed throughout the process. Thank you for your positive feedback!

Rated 5 out of 5 stars

We were very impressed with the quality…

We were very impressed with the quality of both the work and the service of this company. The repair to our car was excellent, (like new). It was returned to us in tip top condition. A special thank you to Dee and Sid who made the experience so special.

January 21, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us such a great review! We're so glad to hear that you were impressed with the quality of our work and service, and that your car was returned to you in excellent condition. Thank you Mr Tucker!

Rated 5 out of 5 stars

5* Definitely recommended for Bodywork at the Weston Super Mare Branch

I was greeted by 2 friendly and efficient receptionists Lorna and Dee who kept me informed of every stage of the repair. The workshop staff were excellent and returned my car in a showroom condition. I would highly recommend this company to anyone requiring bodywork repairs. They even returned the car 1 day earlier than expected. 5* company.

January 20, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you Mr Golding! We appreciate you taking the time to leave us such a complimentary review. We're happy to hear that you were well informed throughout the repair process and satisfied with the quality of work. It's great to know you would recommend us!

Rated 5 out of 5 stars

Repairs finished well ahead of schedule…

Repairs finished well ahead of schedule with regular updates provided
Dee Dee and Lorna on reception were friendly and made sure I was happy with work carried out and understood the warranty

January 16, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that the repairs were completed promptly and that you were satisfied with our service and warranty information. Thank you Mrs Nicholson!

Rated 5 out of 5 stars

Rear nearside wheel, bodywork and bumper etc struck on roudabout by Peugeot Driver failing to look as He entered said roundabout. ot

Some confusion as to whether the rear reversing sensors had been replaced as a crack in one of them wasn't detected until the rear bumper was removed.
After a revisit to the site it was established that the entire unit and sensors had been replaced along with profuse apologies from the company.

January 16, 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you Mr Alden. Its great to hear that you are happy with your repair. We apologies for any confusion and are glad we could come to a resolution.

Rated 5 out of 5 stars

Fix Auto repaired my car

Fix Auto repaired my car, Toyota Corolla, after having an incident caused by another vehicle, I would like to thank them for doing the repair, they were great from start to finish, it looks like nothing had happened, unbelievable, I would also like to thank Lorna and Dee, who were on reception, I was kept updated, and the car was repaired quite quickly to a very high standard, Lorna was very helpful and sympathetic, and so easy to talk to, very likeable and a real asset to the company. Thankyou Fix Auto

January 19, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had such a positive experience with your car repair. It's great to know our team provided excellent service from start to finish and that you were kept well informed. We appreciate your kind words about our team. Thank you!

Rated 5 out of 5 stars

Brilliant garage

Brilliant garage, went to Fix Auto for repairs after an accident and they fixed it up really quickly, sorted everything out without any fuss and did a great job with the car. Amazing customer service too, super friendly staff. Would definitely recommend.

January 6, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your positive feedback and are so glad to hear about your great experience! We're happy that we could repair your car quickly and that you found our team friendly. Thank you for the recommendation Ms Stevens!

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