Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
Company replied
They were great communicators. There was a bit of bodywork that needed a separate repair, and they quickly supplied a very reasonable quote for this. They kept me updated as to progress during the tim... See more
Company replied
I am delighted with the service Fix Auto have provided. All the team members I have dealt with have been very professional, in particular Lorna the customer service manager who’s communication was s... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
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Great staff,very helpful ,excellent service,very satisfied with repair

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great efficient service here - was worried my car could be a total loss but Fix Auto sorted it with brand new parts and the car looks as if nothing ever happened! Dee and Lorna were very welcoming at reception and explained the process to me really well as this was my first time having to have any repairs done on my car. Would definitely revisit if I needed to :)

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
My car was in for quite a major repair. It was finished on time to a high standard. I was kept informed of progress during the repair and had a courtesy car for the duration of the repair. Receptionists Dee & Lorna were helpful, friendly and informative.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Prompt service. Excellent repair. Kept me fully informed at every stage. Helpful and kind office staff. What more could one want?

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I found the people they have polite, especially the receptionist. everything went well with her in a relaxed atmosphere. my repair to my vehicle was excellent.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Car went in first repair, they picked it up and dropped it back, quick efficient and car looks as good as new. Very friendly and helpful staff.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very efficient, kept me updated as the work on my vehicle was done. Dee & other receptionist very friendly & helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very pleased with the Service and attention I received . It was professional and prompt and I was kept informed by email what stage the car was at during the repair. I was served by Dee and Lorna who were a very friendly team.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Brilliant service both from initial contact delivery of courtesy car from Sid and the ladies on the reception desk… kept constantly in the picture at each stage of my car repair

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
My car looks like new, great paint job.
There was a small problem with an electric window but was soon fixed.
Very friendly staff and Dee Lorna at reception was most helpful.
I Would recommend FIXAUTO for repairs.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
brilliant quick easy service ready on time aswell

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I was impressed with the contacts made before the repair was carried out. Lorna was efficient and helpful. On the day, the repair was carried out promptly and efficiently and it was a bonus to have the car cleaned to a high standard.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Work on vehicle have been done superbly. Dee & Lorna kept me up to date every step of the way & was really helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Clean and tidy reception. Friendly staff. Could have called me after it was more than 7 working days to repair. Excellent job and car valeted. Hire car was very basic so didn't use it much.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The office staff and the driver, John, were thorough and helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The whole experience from taking the car in after being instructed by the insurance company the update updates during the work process and the collection of the car to have it back like brand-new
I cannot recommend Fix auto Weston Super Mare enough

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent communication throughout the whole process. Very friendly polite staff who were extremely helpful particularly in dropping us off and collecting from the car rental depot.
Very good repair to the car . Vehicle was returned in perfect condition.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
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