From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more
Company replied
Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
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From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more
Company replied
Thank you to Dee and Lorna from the reception desk for quick responses and friendly service.Big thank you to all of the mechanics who fixed my car bumper, grill,headlight and professional paint.
Company replied
Picked car up when they said carried out work to a very good standard then lovely lady in reception made a special effort to get car back to me so very happy with everything
Company replied
They got in touch quickly after I had contacted my insurers. They delivered a courtesy car when they collected mine for repair. All the staff are kind and helpful, keeping me updated on the progress o... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very well organised, courteous customer service. Dare I say, good old fashioned service which you don’t come across often.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Good quality job well done to everyone involved

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Just had my car back after i caught the door on our garden wall . And it looks as new I'm so pleased. Lorna and Dee were so helpful.
They even sorted a small scratch on my front bumper free of charge. I highly recommend.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Dee and Lorua were very polite and helpful as soon as i went through the reception door they greeted me with a smile and was very professional in there approach, unfortunately i didnt catch the estimator's name but he was also very helpful and put me at ease and explained the whole repair process and what to expect. As a whole Karl Bright and his team have delivered a seamless service from start to end. Many thanks.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Quick, quality repair work.
Lorna and Dee were great and kept me informed at every stage.
Thank you

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very efficient service, car came back very clean and shiny! Very pleasant experience overall

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very professional while dealing with me. Friendly and approachable. Work carried out was first rate. But, when they explained they were waiting for parts to arrive I queried what parts needed to be ordered but they weren’t very forthcoming with the answer.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
A helpful lady on reception, and the final job was well executed.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very efficient team
Dee kept me up to date with plans
We’re kind enough to drop hire car with me and collect car for repair
Car returned all repaired and cleaned
Thank you.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
this company offers such good service from start to finish they help at a time when you have a problem whether your fault or someone else and after repairs, return your car in a very good and clean condition

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Really pleased my insurers chose this company very helpful Dee and Laura and the gent who brought my car for me to use while work being done on mine .l had a good experience work completed timely very good finish cleaned inside shiny felt like a new car .Thank you guys and girls

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
After care was exceptionally good and was welcomed with issue sorted within 10 minutes.
Many thanks

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Everything was perfect except the length of time it took to do the repair, but luckily I had the loan car.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Brilliant service at the Weston super mare branch the the two female receptionist were brilliant very helpful every time I called couldn’t ask for better service.  And also the quality of work that was carried out on my car was amazing. It was like brand-new again. 

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Brilliant service all the way through, regularly updated and very flexible. Repairs on my car were perfect and my car was left cleaner than before. Thanks so much to all the team and Dee and Lorna for all their help!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
very good service - kept me informed - loan car was good - all in all a very good level of service

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Picking up our car and delivering a courtesy car, and the updates while it was being repaired. Then delivering the car back to us and collecting the courtesy car. Very effecient service and the repair was really good

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
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