Fix Auto UK - Fix Auto Weston-super-Mare Reviews 987

TrustScore 5 out of 5

4.9

Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the time I was handed over to them from my insurance, they were very courteous and professional. This followed through to when I handed over the keys and was given a courtesy car thanks to Dee... See more

Company replied

Rated 5 out of 5 stars

Thank you to Dee and Lorna from the reception desk for quick responses and friendly service.Big thank you to all of the mechanics who fixed my car bumper, grill,headlight and professional paint.

Company replied

Rated 4 out of 5 stars

Picked car up when they said carried out work to a very good standard then lovely lady in reception made a special effort to get car back to me so very happy with everything

Company replied

Rated 5 out of 5 stars

They got in touch quickly after I had contacted my insurers. They delivered a courtesy car when they collected mine for repair. All the staff are kind and helpful, keeping me updated on the progress o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom

  • 01934 410110

4.9

Excellent

TrustScore 5 out of 5

987 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Very good job

Very good job, very pleased

November 14, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are very pleased to hear that you had a great experience. Thank you for your positive feedback, it means a lot to us!

Rated 5 out of 5 stars

Very well organised

Very well organised, courteous customer service. Dare I say, good old fashioned service which you don’t come across often.

November 19, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're so happy to hear that you found our service well-organized and courteous! We are glad you enjoyed your experience. Thank you Ms Lovell!

Rated 5 out of 5 stars

Good quality job well done to everyone…

Good quality job well done to everyone involved

November 12, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had a good experience. We appreciate your positive feedback and thank you for your time.

Rated 5 out of 5 stars

Highly recommend.

Just had my car back after i caught the door on our garden wall . And it looks as new I'm so pleased. Lorna and Dee were so helpful.
They even sorted a small scratch on my front bumper free of charge. I highly recommend.

November 18, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you're so pleased with the repairs to your car! We appreciate your recommendation and are glad our team could be so helpful and exceed your expectations by resolving the scratch. Thank you Ms Summers.

Rated 5 out of 5 stars

Great service at fix auto Weston-super-Mare

Dee and Lorua were very polite and helpful as soon as i went through the reception door they greeted me with a smile and was very professional in there approach, unfortunately i didnt catch the estimator's name but he was also very helpful and put me at ease and explained the whole repair process and what to expect. As a whole Karl Bright and his team have delivered a seamless service from start to end. Many thanks.

November 18, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience! We're happy to hear that our team was polite, helpful, and professional. It's great to know the repair process was clearly explained and seamless. Many thanks!

Rated 5 out of 5 stars

Excellent work and great service

Excellent work and great service

November 8, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience with us. We are so glad you were happy with our work and service. Thank you Mr Harvey!

Rated 5 out of 5 stars

FixAuto, Accident Repair

Quick, quality repair work.
Lorna and Dee were great and kept me informed at every stage.
Thank you

November 13, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you received quick, quality repair work! We appreciate your positive feedback regarding how we kept you informed. Thank you!

Rated 5 out of 5 stars

Great service

Very efficient service, car came back very clean and shiny! Very pleasant experience overall

November 10, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your kind words and 5-star rating! We are delighted you were happy with our efficient service and that your car came back clean. Thank you!

Rated 4 out of 5 stars

Very professional while dealing with…

Very professional while dealing with me. Friendly and approachable. Work carried out was first rate. But, when they explained they were waiting for parts to arrive I queried what parts needed to be ordered but they weren’t very forthcoming with the answer.

November 12, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for taking the time to leave a review. We appreciate your feedback and regret to hear that we did not meet your expectations when it came to details about the ordered parts. If you have any further questions, please feel free to contact us on 01934 410 110 and we can discussed this further.

Many thanks,

Fix Auto WSM

Rated 4 out of 5 stars

Helpful reception

A helpful lady on reception, and the final job was well executed.

October 30, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that the receptionist was helpful, and the job was well done. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Very efficient team

Very efficient team
Dee kept me up to date with plans
We’re kind enough to drop hire car with me and collect car for repair
Car returned all repaired and cleaned
Thank you.

November 6, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had such a positive experience! It's great to know the team was efficient, kept you informed, and provided convenient service. Thank you Mr Mannix!

Rated 5 out of 5 stars

a very top class company in the repair market

this company offers such good service from start to finish they help at a time when you have a problem whether your fault or someone else and after repairs, return your car in a very good and clean condition

October 27, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your positive feedback! We're glad to hear that you were satisfied with our service from beginning to end and that we could return your car in excellent condition. Thank you Mr Lidyard!

Rated 5 out of 5 stars

Really pleased my insurers chose this…

Really pleased my insurers chose this company very helpful Dee and Laura and the gent who brought my car for me to use while work being done on mine .l had a good experience work completed timely very good finish cleaned inside shiny felt like a new car .Thank you guys and girls

November 1, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your kind words and 5-star rating! We're so glad to hear that you were pleased with the helpful service and timely, high-quality work. It's great to know you felt like you had a new car again. Thank you!

Rated 5 out of 5 stars

Very good

After care was exceptionally good and was welcomed with issue sorted within 10 minutes.
Many thanks

November 3, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We’re sorry to hear you were unhappy with your experience. We always aim to complete repairs efficiently and to a high standard, and apologise for the delay in returning your vehicle. This was due to a delay in the wing mirror part arriving with us.

Please note that the repair location and your excess amount were set by your insurer, which we have no control over. We’ve also tried to contact you regarding the electrical issue mentioned, as this wasn’t previously raised, and we’d be happy to resolve it. Please contact us on 01934 410 110.

As discussed before your review, a refund was already issued for the additional work you were unhappy with as a goodwill gesture. We’re sorry that, despite this, you still felt disappointed with your experience.

Thank you for your feedback.

Rated 4 out of 5 stars

Almost perfect

Everything was perfect except the length of time it took to do the repair, but luckily I had the loan car.

October 30, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that everything was perfect! We appreciate your feedback regarding the repair time and are glad you had use of the loan car. Thank you Mr Mascull.

Rated 5 out of 5 stars

Fit auto w-s-m

Brilliant service at the Weston super mare branch the the two female receptionist were brilliant very helpful every time I called couldn’t ask for better service.  And also the quality of work that was carried out on my car was amazing. It was like brand-new again. 

October 24, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your fantastic review! We're happy to hear that the receptionists were helpful and that you were pleased with the quality of the work. Thanks for your positive feedback!

Rated 5 out of 5 stars

Brilliant service all the way through

Brilliant service all the way through, regularly updated and very flexible. Repairs on my car were perfect and my car was left cleaner than before. Thanks so much to all the team and Dee and Lorna for all their help!

October 9, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your positive feedback! We're so glad to hear you received brilliant service and were regularly updated. It's great to know the repairs were perfect and your car was left cleaner. Thank you Mr Tatton!

Rated 5 out of 5 stars

very good service

very good service - kept me informed - loan car was good - all in all a very good level of service

October 27, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your kind words and 5-star rating! We're delighted you were happy with our service, communication, and loan car. Thanks for the great review Mr Salmon!

Rated 5 out of 5 stars

Very effecient service and repair

Picking up our car and delivering a courtesy car, and the updates while it was being repaired. Then delivering the car back to us and collecting the courtesy car. Very effecient service and the repair was really good

October 20, 2025
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you found our service efficient! It's great to know that you appreciated the car pick-up and delivery, the courtesy car, and the repair updates. Thank you for your positive feedback Ms May!

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