My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... See more
Location
Switch locationUnit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB
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See what reviewers are saying
Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... See more
Company replied
Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courte... See more
Company replied
Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, United Kingdom
- 01257 422166
4.6
Excellent
246 reviews
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Customer service has been really good
Customer service has been really good. I’ve been kept up to date on the repairs to my car and have been treated courteously at all times. I haven’t had to chase at all and my expectations have been very well managed and met. Happy to recommend.
May 24, 2024
Reply from Fix Auto UK - Fix Auto Wigan
I am glad you are happy with the customer service you received while your vehicle was on site here at Fix Auto Wigan.
Great service
Great service. I was kept up to date with the job progress and found the staff friendly and helpfull. I was very happy with the quality of the work
May 20, 2024
Reply from Fix Auto UK - Fix Auto Wigan
We know how stressful it can be after an accident and keeping you updated throughout the process is all part of our service. I will pass on your praise to the team.
Amazing service from start to finish
Amazing service from start to finish. Staff are down to earth and genuinely friendly most importantly they were extremely knowledgeable and helpful throughout the process of my repair. I would definitely recommend this company.
May 17, 2024
Reply from Fix Auto UK - Fix Auto Wigan
I am pleased you are happy with the professionalism of our team and we are grateful for such positive feedback.
Just brilliant!
Fix Auto we're great from start to finish. Really helpful and informative. They kept me up to date throughout the process and completed my repair quicker than planned!
May 16, 2024
Reply from Fix Auto UK - Fix Auto Wigan
We are pleased you are happy with the service you received whilst your vehicle was in for repairs. Thanks for taking the time to leave a 5 star review.
Job well done
April 19, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave your review. We are pleased you are happy with the quality of our work.
Long wait
I wasn't happy with the amount of time I had to use their courtesy car. Then the first date that was due they didn't finish in time. Then eventually I had to leave work early the following day to get my car back.
April 18, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Delays are sometimes unavoidable but i can understand your frustration, We do offer a collection and delivery service which may be an option if you need anything in future. Thank you for taking the time to leave your feedback which helps us improve our customers experience.
Great service from start to finish!
Great service from start to finish. Had originally chosen a different repair company, but so glad I switched to FixAuto in Wigan. The process was extremely quick, kept me well informed and provided me with a courtesy car in the same place. They did a great job! Thank you!
April 16, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Thank you for choosing Fix Auto Wigan and a bigger thanks for the fantastic review.
Reply from Fix Auto UK - Fix Auto Wigan
I am pleased you are happy with the repairs we carried out to your Mercedes Vito and would like to place on record our thanks for taking the time to leave a 5 star review.
Prompt service who kept me up to date…
Prompt service who kept me up to date on progress of required work
Linda on reception was really helpful in organising pick up and delivery of car . First class service
April 11, 2024
Reply from Fix Auto UK - Fix Auto Wigan
we love receiving 5 star reviews with special mentions to one of our dedicated team. I will pass on your kind words.
Great quality service
April 11, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave another 5 star review. If you require anything in the future do not hesitate to get in touch.
Reply from Fix Auto UK - Fix Auto Wigan
We are pleased you are happy with the speed in which we repaired your vehicle. Thanks for taking the time to leave a 5 star review.
Great communication
Great communication, fixed in a timely manner and car returned clean! Would definitely recommend
March 28, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Good afternoon
Thanks for taking the time to leave such positive feedback We are pleased you are happy with the repairs we carried out to your vehicle.
Not all work completed
March 26, 2024
Reply from Fix Auto UK - Fix Auto Wigan
We are sorry you feel all the work has not been completed but as was explained to you on several occasions we can only repair accident damage reported .You did ask that we include other areas of damage to the vehicle and again it was explained this was not possible as we are governed strictly by the insurance company
Excellent customer service
Excellent customer service. Provided me with a courtesy car whilst my car was being fixed and kept in contact with me regarding progress. Car looks amazing and you would never know the car had been in an accident. Thank you!
March 20, 2024
Reply from Fix Auto UK - Fix Auto Wigan
We are thrilled to hear you had such a positive experience with us. We appreciate you taking the time to share your feedback. It's wonderful to know you were happy with the courtesy car and the quality of the repairs.
Excellent body repair
I was kept well informed of developments, team did a fantastic job. Would recommend highly.
March 14, 2024
Reply from Fix Auto UK - Fix Auto Wigan
I am pleased you are happy with the repairs we carried out to your Toyota Aygo and the customer service you received.
Reply from Fix Auto UK - Fix Auto Wigan
We are sorry about the delays whilst awaiting parts for your vehicle but sadly this is out of our control. I hope you are happy with the repairs we carried out once all parts became available.
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review. We know how important our customers vehicles are and think its only right that we keep you updated throughout the repairs.
Good staff and brilliant workman ship 👍
February 26, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review. I am pleased you are happy with the service you received.
Great job
Great job. Very prompt and efficient. Very courteous. Pleasure to deal with
February 22, 2024
Reply from Fix Auto UK - Fix Auto Wigan
Thankyou for your comments!
Probably as good as it gets.
Dealt with in a professional but friendly manner and the job was completed as promised except for a slight delay due to availability of parts.
February 15, 2024
Reply from Fix Auto UK - Fix Auto Wigan
We understand the frustration when parts are unavailable at the supplier but i am pleased you are happy with the service we provided and the attitude of our team.
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