My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... See more
Location
Switch locationUnit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB
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See what reviewers are saying
Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... See more
Company replied
Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courte... See more
Company replied
Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, United Kingdom
- 01257 422166
4.6
Excellent
246 reviews
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Fix Auto sorted every detail out
Fix Auto sorted every detail out. Even picked the car up and dropped it off when complete. The gentleman who picked up and dropped off was very professional, as were all the staff. First class service. Thank you.
November 15, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We know it can be difficult for some of our customers to drop off and collect vehicles which is why our collection and delivery service is so popular. Thanks for the kind words.
Reply from Fix Auto UK - Fix Auto Wigan
We believe communication is key and the feedback you have took the time to leave is really appreciated.
Professional throughout
From start to finish the staff updated me throughout the repair process, they gave me an overview of what work would be taking place to repair my car. Nothing was to much trouble, the finish was showroom condition. Thanks to all of the team
November 2, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Regular updates are a very important part of our customers repairs and i am glad you have highlighted the fact that we delivered on this.
Excellent service
Good service , slow on repair times but due to oars issues that’s beyond there fault,
Otherwise excellent service and communication
October 18, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We are pleased you are happy with the service we provided and i know it can be frustrating when parts delays occur but i hope we kept you informed throughout the delays.
Too expensive 0
October 25, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We believe we provide competitive prices and value for money with regards to the service we provide but appreciate any feedback given.
A* Service
Linda and Gareth at the front desk couldn’t have done more. Very warm and friendly. The service was seamless; start to end. Super pleased I picked this company to oversee my repair and very grateful to the guys who actually did the work. My car was returned in a better condition than it was given…. Even down to the clean.
Always check the ratings and other customers experiences before procuring any services for similar. Would highly recommend to anybody in the Wigan area (and beyond if you’re happy to travel). You’ll not be disappointed.
October 17, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We love receiving 5 star reviews and it is thanks to customers like you that our business continues to thrive. We appreciate you taking the time to leave a special mention to our front of house staff.
The car looks perfect it’s been…
The car looks perfect it’s been returned clean and the staff were all very helpful
October 19, 2023
Reply from Fix Auto UK - Fix Auto Wigan
It was lovely speaking to you yesterday when you collected your vehicle. Thanks for taking the time to leave such a positive review.
Fix Auto Wigan *****
My car was in a poorly state when received by these guys.
Constant updates every step of the way. Picked my car up looks like new.
Very professional outfit.
Nothing too much trouble for any member of the team. Would certainly recommend this Company.
October 16, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review with such positive feedback. Its never easy dealing with repairs like yours when parts are such a problem but we enjoyed our weekly chats/Updates and hope you do not need our services in the future.
Highly recommend
Excellent service! Friendly helpful staff, excellent communication and customer service. Quick completion to a high standard, A** highly recommend.
October 12, 2023
Reply from Fix Auto UK - Fix Auto Wigan
I am pleased you are happy with the service you received.
Friendly staff kept me updated on…
Friendly staff kept me updated on repairs an how long they were likely to take. Picked up and dropped off my car
October 9, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review
Very nice and polite staff. Veey supportive throughout the process. Kept me updated about progress of vehicle.
Very nice people. Arranged a courtesy car after telling them genuine reason. Excellent work done on the car.
October 10, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We understand how important it is to keep you on the road which is why we have a fleet of Courtesy vehicles available during repairs.
Fantastic from start to finish
Following a incident with my car, fix auto Wigan took care of everything from picking car up, keeping me updated on what’s going and returning my vehicle 🚗 fantastic service…
October 9, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We love receiving 5 star reviews so thanks for taking the time to leave such positive feedback.
Impressed with the Standish operation.
Very impressed with the whole operation at Standish. Friendly and helpful staff who kept me aware of what was going to happen and later how the repair was progressing. Would have given 5 stars to the Standish operation, but the earlier web communications from the various parties involved in organising and advising on the work prior to getting to Standish got me a little confused.
September 29, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave your feedback and rating. Unfortunately we have no control of the time it took your insurance to allocate a repairer but hope we made the process smoother for you once we were involved.
First class in every way
First class in every way, great communication on the progress of the repair. Cannot rate them all highly enough. Thanks everyone.
September 29, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking time to leave a 5 star review We are pleased you are happy with the service you received.
Excellent service
Excellent service , car perfectly repaired , friendly staff…. Especially Linda and Gareth.
September 22, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to single out 2 valued members of our team.
Excellent communication
Excellent communication
Friendly and helpful staff
Car repairs extremely high quality
Very pleased with the results
September 20, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We are really pleased you are happy with the repairs we carried out to your vehicle and the customer service you received from our staff members. Thanks for taking the time to leave a 5 star review.
Very efficient and polite guys
September 13, 2023
Reply from Fix Auto UK - Fix Auto Wigan
thanks for taking the time to leave a 5 star review.
Very professional and timely with…
Very professional and timely with repairs carried out to an excellent standard
August 8, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We are pleased you are happy with the repairs we carried out to your vehicle and the service you received.
Once they had the car they kept me…
Once they had the car they kept me informed The delay was due to the insurance company and spare parts not the repair company
August 24, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking time to leave a 5 star review it is never easy when we have to inform customers of delays but I am pleased you received updates throughout.
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