Perfect service very easy stress free car picked up and dropped off repair is excellent would never know it happened A+++++ would recommend and definitely use again if needed
Company replied
Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Perfect service very easy stress free car picked up and dropped off repair is excellent would never know it happened A+++++ would recommend and definitely use again if needed
Company replied
The damage to our beloved campervan was heartbreaking- more so as the culprit hit us on the M6 and sped off (with false number plates) - hopefully he chokes on his tea one day! Anyway, the repair o... See more
Company replied
My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... See more
Company replied
Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were great through the whole process of my car being fixed. They picked the car up for me and kept me updated through the whole process. It looked like they had even cleaned my car for me when I came to collect it - it looked like I had a brand new car!

Reply from Fix Auto UK - Fix Auto Wigan
Bumper poorly fitted
Workshop manager was to review and call me back never happened .
Video sent to assessor and request the information was to be passed on .
Still not repaired was promised a call back to resolve by the end of last week .
I called on the Friday only to be told I will receive a call back . Early the following week
Still not received a call it is now Wednesday evening

Reply from Fix Auto UK - Fix Auto Wigan
Fantastic to deal with and really helpful. Constantly kept updated and finished the job early than expected. Would definitely use again

Reply from Fix Auto UK - Fix Auto Wigan
My car was booked in on the 22/11/23 after a collision on the motorway on the 7/11/23. My car was all repaired and ready to collect on the 30/11/23. I can honestly say that everything went smoothly at fix auto, and they have done an excellent job on my pride and joy. I wouldn’t hesitate to recommend them. Well done to all the staff.

Reply from Fix Auto UK - Fix Auto Wigan
I was kept up to date weekly on my vehicles progress. Couldn't have been more helpful.

Reply from Fix Auto UK - Fix Auto Wigan

Reply from Fix Auto UK - Fix Auto Wigan
Very happy with the communication.
The body work was spot on was really happy with the overall service

Reply from Fix Auto UK - Fix Auto Wigan
Very professional and kept me updated with the progress on my car

Reply from Fix Auto UK - Fix Auto Wigan
The whole process with Fix Auto was outstanding. The service I received from the team, particularly Dale Johnson, was more than I ever expected or have experienced before. They maintained regular communication and went above and beyond at all stages of the process. They met the deadlines they set and the work they carried out on my vehicle was to the highest standard. I couldn't recommend this company highly enough.

Reply from Fix Auto UK - Fix Auto Wigan
Fix Auto sorted every detail out. Even picked the car up and dropped it off when complete. The gentleman who picked up and dropped off was very professional, as were all the staff. First class service. Thank you.

Reply from Fix Auto UK - Fix Auto Wigan

Reply from Fix Auto UK - Fix Auto Wigan
From start to finish the staff updated me throughout the repair process, they gave me an overview of what work would be taking place to repair my car. Nothing was to much trouble, the finish was showroom condition. Thanks to all of the team

Reply from Fix Auto UK - Fix Auto Wigan
Good service , slow on repair times but due to oars issues that’s beyond there fault,
Otherwise excellent service and communication

Reply from Fix Auto UK - Fix Auto Wigan
Linda and Gareth at the front desk couldn’t have done more. Very warm and friendly. The service was seamless; start to end. Super pleased I picked this company to oversee my repair and very grateful to the guys who actually did the work. My car was returned in a better condition than it was given…. Even down to the clean.
Always check the ratings and other customers experiences before procuring any services for similar. Would highly recommend to anybody in the Wigan area (and beyond if you’re happy to travel). You’ll not be disappointed.

Reply from Fix Auto UK - Fix Auto Wigan
The car looks perfect it’s been returned clean and the staff were all very helpful

Reply from Fix Auto UK - Fix Auto Wigan
My car was in a poorly state when received by these guys.
Constant updates every step of the way. Picked my car up looks like new.
Very professional outfit.
Nothing too much trouble for any member of the team. Would certainly recommend this Company.

Reply from Fix Auto UK - Fix Auto Wigan
Excellent service! Friendly helpful staff, excellent communication and customer service. Quick completion to a high standard, A** highly recommend.

Reply from Fix Auto UK - Fix Auto Wigan
Friendly staff kept me updated on repairs an how long they were likely to take. Picked up and dropped off my car

Reply from Fix Auto UK - Fix Auto Wigan
Very nice people. Arranged a courtesy car after telling them genuine reason. Excellent work done on the car.

Reply from Fix Auto UK - Fix Auto Wigan
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.