Fix Auto UK - Fix Auto Wigan Reviews 

271
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TrustScore 4.5 out of 5

4.6

Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB

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Rated 5 out of 5 stars

Lovely kind professional folk from first meeting lovely kind Paula and everyone else @ FIX AUTO UK. All I can say is it went like a dream because they are unequivocally the real deal they are... See more

Company replied

Rated 5 out of 5 stars

Wasn't expecting repairs to be done so quickly or efficiently as this company provided after some idiot slammed the front of my car during the night. They arranged collection and delivery which was ex... See more

Company replied

Rated 4 out of 5 stars

My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... See more

Company replied

Rated 5 out of 5 stars

I was not looking forward to going to the garage with my car, as you hear such horror stories. I was contacted by a lovely lady called Paula, Paula was very professional, no faff, very knowledgeable,... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Wigan

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, United Kingdom

  • 01257 422166

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

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4.6

All reviews

(271)

5,813 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Method of working practices lets them…

Method of working practices lets them down.

March 7, 2024
Fix Auto UK - Fix Auto Wigan logo

Reply from Fix Auto UK - Fix Auto Wigan

We are sorry about the delays whilst awaiting parts for your vehicle but sadly this is out of our control. I hope you are happy with the repairs we carried out once all parts became available.

Rated 5 out of 5 stars

The great communication


The great communication. The finished job looks good

March 6, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review. We know how important our customers vehicles are and think its only right that we keep you updated throughout the repairs.

Rated 5 out of 5 stars

Great job

Great job. Very prompt and efficient. Very courteous. Pleasure to deal with

February 22, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

Thankyou for your comments!

Rated 5 out of 5 stars

Probably as good as it gets.

Dealt with in a professional but friendly manner and the job was completed as promised except for a slight delay due to availability of parts.

February 15, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

We understand the frustration when parts are unavailable at the supplier but i am pleased you are happy with the service we provided and the attitude of our team.

Rated 5 out of 5 stars

Smooth customer service and good…

Smooth customer service and good communication throughout. Car was pristine when I got it back. Superb job. Was a little dubious about using insurance contracted garages as you hear some horror stories but would have no issue using Fix Auto Politt again!

February 8, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

Thank you mr Fairclough for the great review and we are happy you had a better then expected experience

Rated 5 out of 5 stars

Helpful service staff keep you up to…

Helpful service staff keep you up to date. First class repair, would thoroughly recommend!

February 2, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

The fact that you would recommend us to others is fantastic feedback and i will pass on your kind words to the team.

Rated 5 out of 5 stars

From start to finish my experience with…

From start to finish my experience with fix auto was outstanding the
I would recommend other people to use this company for vehicle repairs

January 24, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

Having your vehicle repaired after an accident can be a very stressful time and i am glad we provided a 5 star experience to ease that stress.

Rated 5 out of 5 stars

Staff were helpfull and work satisfactory

Staff were helpfull and work was carried out as quickly as possible over christmas/new year period.Had to return car for minor adjustments which were carried out quickly while I waited.

January 25, 2024
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Reply from Fix Auto UK - Fix Auto Wigan

Rectification is sometimes needed on any vehicle repairs which is why we offer a guarantee on all work carried out. Thanks for the 5 star review.

Rated 5 out of 5 stars

Great repair

Great repair
Friendly staff

December 19, 2023
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Reply from Fix Auto UK - Fix Auto Wigan

I am pleased you are happy with the repairs we carried out and the customer service you received from our team.

Rated 5 out of 5 stars

they picked up my car and delivered it…

they picked up my car and delivered it back
it was quite easy after what was an ordeal

December 15, 2023
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Reply from Fix Auto UK - Fix Auto Wigan

Having an accident can be a Horrid time and our collection and delivery service is just one of the services we offer to help ease any stress.

Rated 5 out of 5 stars

Repair

They were great through the whole process of my car being fixed. They picked the car up for me and kept me updated through the whole process. It looked like they had even cleaned my car for me when I came to collect it - it looked like I had a brand new car!

December 20, 2023
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Reply from Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave such detailed feedback. We think it is a nice Gesture to clean the vehicles after repairs and I am glad you noticed our personal touch.

Rated 1 out of 5 stars

Bumper poorly fitted

Bumper poorly fitted
Workshop manager was to review and call me back never happened .
Video sent to assessor and request the information was to be passed on .
Still not repaired was promised a call back to resolve by the end of last week .
I called on the Friday only to be told I will receive a call back . Early the following week
Still not received a call it is now Wednesday evening

December 5, 2023
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Reply from Fix Auto UK - Fix Auto Wigan

Hi John,

Thank you for taking the time to review our services and we apologise for our delayed response and have ensured your comments regarding the repair and communication are relayed back to those that dealt with your repair.

We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know if we are able to rectify this as it seems on this occasion, we were unable to meet our high standards.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Fantastic

Fantastic to deal with and really helpful. Constantly kept updated and finished the job early than expected. Would definitely use again

December 4, 2023
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Reply from Fix Auto UK - Fix Auto Wigan

We believe keeping customers updated is very important and although we give estimated completion dates we know know that having a replacement is nothing like having your own vehicle and do try to get them back to you as soon as possible.

Rated 5 out of 5 stars

Excellent

My car was booked in on the 22/11/23 after a collision on the motorway on the 7/11/23. My car was all repaired and ready to collect on the 30/11/23. I can honestly say that everything went smoothly at fix auto, and they have done an excellent job on my pride and joy. I wouldn’t hesitate to recommend them. Well done to all the staff.

November 30, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wigan

We know how much our customers love their vehicles and i am pleased we managed to provide such a swift quality repair.

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