My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... See more
Location
Switch locationUnit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... See more
Company replied
Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courte... See more
Company replied
Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, United Kingdom
- 01257 422166
4.6
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kept up to date with repair progress
April 27, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We feel it is really important to keep our customers up to date in what can be a stressful time. Thanks for taking the time to leave a 5 star review.
Autofix done exactly what they said
Autofix done exactly what they said
Perfect repair, and on time
top job, by great people
Thank you
April 27, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thank you for taking the time to leave such a thoughtful review. I will pass on your praise to the team.
Very clear message from the garage when…
Very clear message from the garage when to bring my car in for repair reception very clean and helpful courtesy car great .the work carried out in a very short time and the work excellent not a mark on the car cleaned and polished inside and out in fact it looks better now than when I first bought the car 4 years ago .so all and all great service would recomend this company for any repairs needed
April 24, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We are pleased you are happy with the repair we carried out. Thanks for taking the time to leave a 5 star review.
Brilliant company!
My car looks brand new again, very happy with the repairs. They are great at communicating throughout the process and extremely helpful.
April 13, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review. We are pleased you are happy with the service you received.
Reply from Fix Auto UK - Fix Auto Wigan
We pride ourselves on great customer service and We are pleased you are happy with the service you received.
Bodywork repair
All the staff were pleasant and keep me inform the progress of work the job was preform quickly the quality work was very good. Regards Jeff Johnson
March 26, 2023
Reply from Fix Auto UK - Fix Auto Wigan
I am pleased you are happy with the repairs we carried out to your Suzuki. We really appreciate you taking the time to leave a 5 star review.
Great service
Very polite staff. Excellent repair work on the car. Did what they said and in a timely fashion.
March 22, 2023
Reply from Fix Auto UK - Fix Auto Wigan
I am pleased you are happy with the repairs we carried out to your vehicle and the service you received.
Convenient and easy
It was made very convenient for me to hand my car over at Enterprise and collect a rental vehicle.
The young lady I dealt with was very polite and professional and empathic to my worry about driving a strange car given the bump I'd been involved in had left me nervous about driving full stop.
March 10, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a review. Being involved in an accident can be a very stressful time and we try our best to cater to our customers needs.
Reply from Fix Auto UK - Fix Auto Wigan
Well thank Bev for her kind words and we appreciate you taking the time to leave a 5 star review.
Brilliant service
Brilliant service, was kept informed throughout the whole process. Would highly recommend.
March 2, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review. We are pleased you are happy with the repairs we carried out to your Porsche and the customer service you received.
Very expensive
Way too much money for what it was got a great service for 180 from Perry’s in Bolton so at least 500 cheaper
February 10, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We are sorry you was not happy with the private quote we gave you. We are very competitive and repair to a very high standard but I am glad you got sorted in the end.
The staff were really helpful and…
The staff were really helpful and informative throughout the process
January 31, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review :)
Great service and staff very helpful and polite
Help in regards information on updates of the vehicle repairs and vey polite and helpful
January 31, 2023
Reply from Fix Auto UK - Fix Auto Wigan
We are glad you are happy with the customer service you received and thanks for taking the time to leave a 5 star review.
Accident Damage Repair
Linda who I mainly spoke to couldn't have been more helpful, we have had repairs done here before and have never been disappointed.
January 19, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Linda is a valued member of our team and I am glad she made the process easier for you.
Great Service
Pick up and drop off at rental car office was a big help. Turnaround on repair was really quick, vehicle clean on return and good quality repair.
January 18, 2023
Reply from Fix Auto UK - Fix Auto Wigan
Thank you for the 5 star review Ms. Ashcroft I am pleased we made the process smooth for you.
Reply from Fix Auto UK - Fix Auto Wigan
We pride ourselves on our customer service.
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review.
Magnificent!
Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very nippy courtesy car, to updates and pick up - Fix Auto Wigan could not have done more. What a friendly, efficient, brilliant bunch of people - with special thanks to Linda, Neil and Gareth who I dealt with. Nothing was too much. I don't recommend twisting your car around a iron pole but if you do and you need repairs, this is the place to go. Thanks so much and the car looks amazing!
December 19, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for your kind words we pride ourselves on making the experience as stress free as possible. If you need anything in the future do not hesitate to contact our team.
The car looks better now than it was…
The car looks better now than it was before the accident.
They were very pleasant and professional would recommend to anyone who values a professional fix .
December 16, 2022
Reply from Fix Auto UK - Fix Auto Wigan
Thanks for taking the time to leave a 5 star review we are pleased you are happy with the repairs we carried out to your vehicle and the customer service you received.
Can’t fault the service 10/10
Can’t fault the service. Had my car in a little longer than expected however I was kept updated throughout. Car was even valeted to a high standard whilst in for repairs which i was not expecting. 10/10
November 21, 2022
Reply from Fix Auto UK - Fix Auto Wigan
Good morning Miss Kiggin I am pleased you are happy with the repairs we carried out to your Mercedes although repairs are taking a little longer due to volume of work and parts delays we aim to keep our customers up to date throughout the process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.