Very impressed with brilliant service and very high quality of work done on my vehicle, looks like new! Also appreciate being kept informed at every stage of the process.Special mention to Debbie for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had my car repaired by this garage through my insurance. I must say the service is excellent, they always answer the phone within a few short rings and are very helpful. I was regularly updated abo... See more
For what was quite a straight forward repair it took longer than expected and I wasn’t kept in the loop about any delays. I only received updates when I phoned in. Also I tried to call a few times and... See more
Company replied
Wifes MERCEDES BENZ E Class - 15k miles - Touch Up - Presented to us as Close to Brand New Showroom Condition : ] Happy Days,,, The Attention to Detail. Use of All original Mercedes Ben... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 1 & 2 Barlow Street, Worsley, M283BQ, Manchester, United Kingdom
- 0161 790 3003
4.7
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful job
Wonderful job. Kept me informed with regular updates. Debi and the rest of the staff who helped me deal with the damage on my vehicle was awesome. Thank you very much. Vehicle looks brand new.
November 26, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
We're happy to hear that you had a positive experience! We appreciate your kind words regarding our team's communication and service. Thank you!
Fix Auto Worsley
Brilliant service
Cannot rate Fix Auto any higher. From the being collected down South to being repaired and dropped
off at home, nothing was any trouble. Any queries I had were answered and dealt with instantly. Cannot thank Debbie enough for all her help in keeping me updated.
Would definitely recommend to anyone.
November 11, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
Thank you so much Marc for your lovely review! We're happy to hear that everything, from the collection to the repair and drop-off, was seamless. We appreciate your positive feedback regarding our communication and support.
Fix Auto Worsley
Reply from Fix Auto UK - Fix Auto Worsley
We appreciate your positive feedback and glad our work met your expectations on this complex project.
Fix Auto Worsley
Reply from Fix Auto UK - Fix Auto Worsley
Hi Jacob!
Thank you for taking the time to share your experience with us; we are so happy to hear you received a professional service. I will pass your review on to the team
Fix Auto Worsley
Reply from Fix Auto UK - Fix Auto Worsley
Ash Daro,
We are happy to hear that you had a great experience and appreciate your recommendation. Thank you for your positive feedback!
Fix Auto UK
Amazing Garage you can trust
I had my car fixed through Fix Auto Worsley and they made the experience so easy from start to finish. Debbie the receptionist was so amazing in providing necessary updates and information about my repair, and when I got my car back it was factory fresh and perfectly done, with no signs of repair. I’d highly recommend using them as I had a great experience 🙂
October 2, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
Lucas,
We're happy to hear that your repair experience was so positive. It's great to know that the updates and information provided were helpful and that you were pleased with the quality of the work. Thank you!
Fix Auto UK
They were fab from start to finish
They were fab from start to finish, we would highly recommend them. Thank you for all your help!
September 5, 2025
Reply from Fix Auto UK - Fix Auto Worsley
We're happy to hear that you had a wonderful experience with us from beginning to end. We appreciate your recommendation and thank you for your kind words!
Fix Auto UK
Professional but friendly. Excellent Service.
Collected car at exactly the time stated. Kept fully updated on repairs and car delivered back repaired and fully valeted. Staff helpful and professional throughout.
August 27, 2025
A superb job…
They kept in communication and updated me on the progress and timeline for the repair work completion My car was returned in immaculate confition
August 14, 2025
Reply from Fix Auto UK - Fix Auto Worsley
We're happy to hear that you were kept informed about the repair work on your car and its timeline. We appreciate your positive feedback on the immaculate condition of your vehicle upon its return!
Fix Auto UK
Absolutely brilliant company
Absolutely brilliant company. I purchased a brand new Audi and after 24 hours was hit by another car. Fix auto did an amazing job, they checked every part of the car and returned my car to me like brand new. Debbie and the engineers are very professional. I would recommend them to anyone and will be returning to them if needed in the future! Thank you so much.
July 15, 2025
Reply from Fix Auto UK - Fix Auto Worsley
Jessica R,
We appreciate your wonderful feedback! We're happy to hear that you were pleased with our team's professionalism and the quality of the repair. It's great to know your car was returned to you like new.
Fix Auto UK
Worst experience
It was a frustrating experience. I had to call multiple times just to get updates on the status of my car repair, and the dates kept changing. This caused a lot of stress, as I had to repeatedly contact both the courtesy car provider, Auxillis, and my insurance company to extend the courtesy car arrangement.
July 21, 2025
Reply from Fix Auto UK - Fix Auto Worsley
We appreciate you sharing your experience. We're sorry to hear about the repeated delays and the stress caused by the changing repair dates and the need to coordinate with the courtesy car provider and your insurance company.
Unfortunately this was a parts issue and not something we can control. We are only informed of any delay in the morning of the delivery date given by our suppliers.
We will review our communication process to prevent any issue in the future.
Fix Auto Worsley
Responsive and good repairing
They are responsive with their communication, they accommodated for my situation with home courtesy car delivery and pickup and did a good job repairing the damages.
July 9, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
We appreciate you sharing your positive experience! We're glad we could accommodate your needs with our courtesy car service and deliver satisfactory repair work.
Fix Auto UK
Amazing company
I was contacted straight away and invited to take my car that day for them to assess the damage. They informed me that they would contact me after the parts arrived so I would not be waiting. Once they had arrived, which was super quick, I was booked straight in. The morning I took my car I was greeted with respect by all I came into contact with, as I was when they assessed the damage. The work was completed very quickly and I had my car back within days, I was also provided with a courtesy car.
Debbie who runs reception was an absolute pleasure, she’s a lovely lady and kept me informed at all times, which made my experience exceptional.
The day I collected my car, to my amazement it had been valeted which I really did not expect and Sonny, who is also amazing made sure I was satisfied with the results which I was. Overall my experience with all of them was amazing.
July 4, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
deborah bibby,
We're so happy to hear that you had such a positive experience! It's great to know you were promptly contacted and informed throughout the repair process. We appreciate your kind words about the team and are glad you were satisfied with the work. Thanks for your feedback!
Fix Auto UK
Mixed
Staff very courteous and friendly. Job was an insurance job. We had to wait whilst other work was carried out. When we received our vehicle back, one job not carried outaa
June 25, 2025
Reply from Fix Auto UK - Fix Auto Worsley
Richard,
We appreciate your feedback and are glad you found our staff courteous. We regret that one job was not completed and apologize for the delay caused by waiting for other work. We'll review your experience to improve our service.
Fix Auto UK
Excellent customer service
Very friendly!! They even helped me to transfer things from hired vehicle to my vehicle. Thanks for going that extra mile Dawood!
June 4, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
We're happy to hear that our team was friendly and helpful during your vehicle transfer. We appreciate you taking the time to share your positive experience!
Fix Auto UK
Fab service & great team
Fab service & great team, work was done to a high standard and car came back super clean!
May 21, 2025
Reply from Fix Auto UK - Fix Auto Worsley
We appreciate your kind words and 5-star rating! We are delighted to hear you were happy with our team and the high standard of work.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Worsley
Gary Sherratt,
We appreciate you sharing your positive experience with our staff. We are glad they were helpful and professional.
Fix Auto UK
Brilliant customer service
Really friendly customer service every time I visited
April 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Worsley
Sam,
We are happy to hear that you found our customer service to be friendly during your visits. Thank you for your positive feedback!
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Worsley
We appreciate your kind words. We strive to provide excellent communication and workmanship, and we're glad you were satisfied with our service.
My van was not the same
April 3, 2025
Reply from Fix Auto UK - Fix Auto Worsley
Dean James Edgar,
We are sorry that you feel disappointed about your van.
We didn't complete any repairs to your vehicle as it was deemed a total loss. This is probably the reason it doesn't seem like the same van due to the collision it was in and no repairs being completed. Thanks for your feedback.
Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.