Fix Auto UK - Fix Auto Yeovil Reviews 

105
TrustScore 4.5 out of 5

4.4

West Hendford 147, BA20 2AH Yeovil, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I... See more

Company replied

Rated 3 out of 5 stars

I cannot give a positive review as the only contact I had was an initial phone call from "Joe" for a few details, and a phone call to say my car was ready for pick up. I haven't received any report... See more

Company replied

Rated 5 out of 5 stars

A superb job. No sign of any previous damage whatsoever. A really great company to work with. Would highly recommend

Rated 5 out of 5 stars

fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Yeovil

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • West Hendford 147, BA20 2AH, Yeovil, England, United Kingdom

  • 02392 662756

4.4

Excellent

TrustScore 4.5 out of 5

105 reviews

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4.4

All reviews

(105)

5,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient , polite and very willing to do the extra for us

February 24, 2026
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Chris Flounders,

We appreciate your 5-star review! We're glad we could assist you.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Excellent repair service

From start to finish they were friendly and professional. The work is excellent you could never tell there was any damage.

Overall - excellent

February 2, 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Robert,

We appreciate you sharing your experience! We are happy to hear that you found our team friendly and professional and that you are pleased with the quality of our work.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Paint work with insurance

I am happy with the paint job that they did on my 2019 Black Mazda 6.The only issue I faced pickup of my car to the garage was very late, however they did an amazing job so I am ok with that.Thank you very much, Really appreciate it.

February 5, 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Joyal Jose,

We're happy to hear you are pleased with the paint job on your Mazda 6! We appreciate your patience regarding the delay in picking up your car. Thank you for your positive feedback!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Helpful staff with good communication

Helpful staff with good communication. Clear updates of when my car would be ready.

January 26, 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Mary Parker,

We appreciate your positive feedback! We're so happy to hear that our staff was helpful and kept you updated on your car's repair.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Communication

Communication, courteous and efficient

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Mark Hodder,

We appreciate you taking the time to share your feedback, and we're so glad to hear about your positive experience with us.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Efficient friendly service keeping me…

Efficient friendly service keeping me informed about progress and delivering excellent repair before I expected return.

December 24, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Andy,

We appreciate you taking the time to leave us a 5-star review! We're so glad to hear you were pleased with our service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Very good repairs carried out

Very good repairs carried out, good communication during repairs. Nice people to deal with

December 17, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Mark Harzzard,

We're happy to hear that you were satisfied with the repairs and our communication. We appreciate you taking the time to leave us feedback.

terry clemens, Fix Auto UK

Rated 4 out of 5 stars

Great work done to the car and took a…

Great work done to the car and took a week to do. very happy with the work thank you fix auto.

December 15, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you are very pleased with the work completed on your car. Thank you for your positive feedback and for choosing us!

terry clemens, Fix Auto UK

Rated 3 out of 5 stars

Despite having agreed time of arrival…

Despite having agreed time of arrival and date for collection with Branch Manager, car was not ready and Branch Manager was not present being out on car deliveries. I was initially advised to "come back later", when I said no and that we'd agreed a time, someone had to be found as no-one knew where the paperwork to release my car was kept. Then some plastic caps for under the dash-board had not been put back and were left on the passenger seat. Repairs seem to have been made competently, but release processes for car pick-ups definitely needs to be improved.

December 1, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your experience. We are sorry that the vehicle wasn't ready at the agreed time and that the release process was not as smooth as it should have been. We'll address the issues to improve our pick-up service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Great service was kept informed about…

Great service was kept informed about the progress of the repairs and the vehicle was ready as per the time scale agreed, The customer service provided by the garage staff was excellent

December 1, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you were pleased with our service and that you were kept informed of the repair progress.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Kept me informed regularly on progress…

Kept me informed regularly on progress and made an excellent repair. Highly recommended.

December 1, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you were regularly informed and that the repair met your expectations. Thank you for your recommendation and positive feedback!

terry clemens, Fix Auto UK

Rated 2 out of 5 stars

Whilst there is no fault with the work…

Whilst there is no fault with the work completed, the service received was appalling. It took 10 days for my car to be collected, no one kept me up-to-date about my vehicle repairs, car was not finished by completion date set and I was only informed of this when I phoned up and asked.

November 24, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the collection and that it took 7 days to come on site, communication and completion date. We'll review these points to improve our service. Thank you.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your wonderful experience with us. We are happy to hear that you were pleased with our service and communication.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

A very good service

A very good service, after a minor bump to the rear of my van i was contacted to arrange a suitable date. Vehicle was picked up from home. While the damage was being repaired i had phone calls to keep me informed of progress, and dropped of when completed. No fuss and the vehicle looks good as new. Thanks very much

November 10, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that the service was very good. It's great to know that we kept you informed and that you were pleased with the repair. Thanks very much for your positive feedback!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Outstanding experience

Good, clear comnunications, clarity around approach, timely follow ups, polite, friendly and helpful. Honestly, some of the best customer service I've had in years. Sound like an old man...but...just like things used to be and should be. Text book really, thank you.

November 7, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you had such a positive experience! It's wonderful to know our clear communication, helpfulness, and timely follow-ups were so appreciated. Thank you for your kind words; we value your feedback.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Superb workmanship.

Superb workmanship.
Kept me regularly updated.
Can't recommend Fix Auto Yeovil highly enough.

November 6, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with our work and communication.

terry clemens, Fix Auto UK

Rated 4 out of 5 stars

Accident Repair

Excellent repair and great communication. Took longer than I anticipated but had a courtesy car so no big issue.

October 20, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Edward Thomas,

We appreciate your feedback and are glad the repair and communication were excellent. We're happy you found the courtesy car helpful, even with the longer repair time.

Fix Auto UK

Rated 4 out of 5 stars

Great service but very difficult to…

Great service but very difficult to contact as phone calls go through to call centre and nobody answers

October 14, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Lisa Thornicroft,

We appreciate your feedback and are happy you were pleased with our service. We regret that you had difficulty contacting us, and we're working to improve our call center responsiveness. we have made changed only this week to our call waiting system to try to prevent some of these issues.

Fix Auto UK

Rated 5 out of 5 stars

Job well done

Car picked up and returned in good time. Great job done. Kept informed along the way.

September 30, 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

S Morgan,

We're happy to hear that you were pleased with our service and that your car was returned promptly. We appreciate your positive feedback!

Fix Auto UK

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