Fixheadphones Reviews 

613
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting that their headphones were repaired to a high standard and often returned looking and working like new. Many people highlighted the remarkable speed of service, with repairs often completed and returned within a week, exceeding expectations. Reviewers also appreciated the clear communication throughout the process and the excellent value, often saving them from buying new headphones. Overall, consumers highly recommend this service for its reliability and the superior quality of replacement parts, ensuring their headphones have an extended lifespan.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction that their... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that their headphones were returned in... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, often describing it as inexpensive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent off my Marshall Major IV headphones for repair as the cushion part of the on ear had started coming apart to reveal the foam inside the cushion. They’re back in perfect condition within a 3-4 day... See more

Rated 5 out of 5 stars

Headphone ear cushion replacement. Really easy/straightforward from start to finish. I was sent postage labels so just had to take to post office. Great communication at every stage. Turnaround... See more

Rated 5 out of 5 stars

Highly Recommend - headphones sent away for headband and hinge replacement after breaking. Repaired and sent back within one day. Headphones returned looking as good as new. Kept updated when headphon... See more

Rated 5 out of 5 stars

Absolutely fantastic service, thank you. Headphones fixed and returned in less than a week and they look as good as when they were new. Plenty of communication on the progress, really high qualit... See more


Company details

  1. Audio Visual Equipment Repair Service
  2. Electrical Repair Shop
  3. Electronics Repair Shop

Written by the company

We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(613)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed

Highly recommended, repaired/refurbed my beats headphones, now they look brand new again..Top customer service & quick turnaround, will use again

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great company


Great customer service
Fast turnaround
And headphones look brand new definitely recommend and will use again if needed.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Broken Beats Wireless3

Great service posted my sons broken Beat Wireless3 headphones once I had recieved a quote for repair.

Headphones were returned a few days later fully repaired and working fine.

Would use again if required.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Headband gone on my Beats wireless headphones. Sent over Christmas and returned the next day upon receipt. All mended and in perfect condition. Highly recommend. Louis was so helpful too. Do not hesitate to use this company.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Louis was first class

Louis was first class. I was a little bit worried about sending my headphones away, as they are expensive and I love them, however, Louis's communication and work was excellent.
Turned the headphones around in rapid time, kept me updated at every step and was polite and helpful. Cannot praise fixheadphones.co.uk enough. Will certainly use them again should another mishap occur.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Beats Solo 3 pads

Bought replacement pads for my beats solo 3 headphones. Impressed with them. Cheap, quick delivery, easy to replace and my beats look brand new again. Thank you.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Superb

We had a couple of mis-steps at the beginning, but Louis stepped in, explained and sorted everything. Pads arrived the next day, and are perfect. Tutorial videos are spot-on, too. Faultless care, commitment and quality - I'm very happy to recommend these guys, and would go back to them for anything in the future.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Sent my Dre Beats Solo 3 to this…

Sent my Dre Beats Solo 3 to this company to get the right ear piece sound fixed.

Sent on Monday and received them back by 1100 on the Thursday.

Excellent service by Louis and his team thoroughly impressed with the repair. Headphones working perfectly.

Would highly recommend this company and would use again without doubt.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

I got intouch with fixheadphones to fix…

I got intouch with fixheadphones to fix my sons beats headphones I found it to be a excellent service from start to Finnish sent headphones off on the Friday had them back like new on the following Thursday.Would recommend Louis an his team thanks again Irene prescott

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and speedy turn…

Excellent service and speedy turn around plus great price. I had my Dr Beats Solo3 ear pads replaced after years of gym sweat and wear and tear. They look brand new!! Would highly recommend.

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend this company more

Couldn’t recommend this company more. Was a little hesitant prior to shipping my headphones, but I am extremely happy with the service and communication!! 10/10 extremely recommended!!

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I decided to go with Fixheadphones to repair my Beats Studio 3, rather than spend a fortune on a new pair.
Clear instructions provided by Louis and swift turnaround - within a week i had them back as good as new.
Excellent job, i highly recommend 😊

September 2, 2024
Unprompted review

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