FixIFReviews 

344
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had my Kitchen re fitted last week and Aaron and Zac did the rip out and fit of my new kitchen they also done a lot of additional electrical and plumbing work as well as decorating. They were absolu... See more

Rated 5 out of 5 stars

In an emergency, trying to find a reliable plumber in Cambridge can be quite a daunting task. That's where Fixif steps in. While it may be a touch on the pricier side, they're dependable. You'll a... See more

Rated 5 out of 5 stars

Ben was great and fixed the empty header tank, even bringing overshoes as it was raining. I can't comment on the time which lapsed between calling and arrival (as this was through a bank insurance) bu... See more

Rated 5 out of 5 stars

Oscar called to se to our overflowing toilet cistern. He quickly replaced the inlet valve and arm with a version that did not catch on the flush valve> This had prevented the valve from shutting off a... See more

Company details

  1. Construction & Manufacturing

Written by the company

FixIF is an emergency plumbing and roofing company servicing the area of Cambridge, London,and East of England. We provide you maintenance and emergency services to every of your plumbing and roofing problem and also offer full maintenance for your home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

1 review in the last 12 months

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Rated 5 out of 5 stars

Leak in the loft

Ben arrived within the stated timeslot. He took the time to listen to what had happened and then went about finding the leak in an efficient way. Having found the problem quickly he was then very good at explaining what had happened and how he was going to fix it. Job done in 10 minutes.
Ben was polite and courteous. Overall very pleased with the experience.

January 7, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Frank,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Helpful and quick resolution of leaking…

Helpful and quick resolution of leaking radiator by Landi.

January 6, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Customer,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Brilliant.

Having had major issues with the insurance company sending out 2 previously dodgy third-party contractors I wasn't too optimistic when this trademan turned up. All be it 2 hours late and without telling me.

But I was wrong. What a guy. Diagnosed the issues in about 2 minutes, pop out to get the necessary bits he needed to sort out the problem and then fixed it. Thanks Oscar A.

Amazing how easy problems can be resolved, when the person truly knows what they are doing!

January 6, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Billie,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Ben was very polite this is the second…

Ben was very polite this is the second time he has been called out to my address and I’m looking forward to having my access to water returned hopefully later today

January 4, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Laura,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

The leak problem in the kitchen is…

The leak problem in the kitchen is sorted out by Oscar the engineer. Thank u very much😊

January 5, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Jen,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Very good service

Oscar our plumber was prompt, polite and helped with issues that were extra to the job he came for.

January 5, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Gary,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Great work

Great work, Oscar went above and beyond in fixing the problem.
Polite and kept me informed

January 4, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear J Reed,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 4 out of 5 stars

Good service and quick repair

Good service and quick repair, Oscar did a good job

January 4, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Abde,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

small tap leak repair on behalf of my…

small tap leak repair on behalf of my insurers, very professional, great customer attention and care.

December 31, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear Customer,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Oscar was polite and really efficient

December 30, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear Aisha,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Great job Ben - Thank you

Fixif was passed my details by my insurers after a previous company (also booked by my insurers) failed to make the repair and falsely stated work needed to be done in order to carry the job and would not take a private payment from me to do so.
Fixif contacted me early the next day, called back well within the time they stated with a timeslot for their engineer to come. Ben (the engineer) saw what needed to be done and that the 'other work' (removal and re-installation of the toilet to replace the pan connector pipe) was not necessary. He had a pipe on his van and had replaced it quickly, ensuring that their were no further leaks before leaving. He was friendly, professional, knowledgable, courteous and used shoe covers when coming into the house, as it had been raining all day (something else the other company did not do).
Thank you Ben!

December 30, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear Ruth,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Excellent service

Excellent service. The engineer was very polite, knowledgeable, fixing the leak quickly and cleanly. I am very impressed. Thank you.

December 29, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear C Snowdin,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Amazing

Ben was absolutely fantastic - punctual, understood the problem, and importantly fixed it. We had another engineer out before who couldn’t identify the issue, let alone fix it. Ben left the place clean and tidy. Couldn’t recommend him more - a true asset.

December 29, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear Amir,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Great customer service

Ben arrived very quickly, very helpful guy who identified the fault quickly and repaired it straight away. Good job.

December 29, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear Brian,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Considerate and professional service

We were visited by a friendly, considerate engineer who provided us with a clear appraisal of the problem and set out the next steps to getting it resolved.

December 29, 2022
Unprompted review
FixIF logo

Reply from FixIF

Dear Ian,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Landi was brilliant!

Landi was brilliant, answered all my questions and resolved the job on the day explaining everything thoroughly.

December 22, 2022
Unprompted review

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