FixIFReviews 

344
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had my Kitchen re fitted last week and Aaron and Zac did the rip out and fit of my new kitchen they also done a lot of additional electrical and plumbing work as well as decorating. They were absolu... See more

Rated 5 out of 5 stars

In an emergency, trying to find a reliable plumber in Cambridge can be quite a daunting task. That's where Fixif steps in. While it may be a touch on the pricier side, they're dependable. You'll a... See more

Rated 5 out of 5 stars

Ben was great and fixed the empty header tank, even bringing overshoes as it was raining. I can't comment on the time which lapsed between calling and arrival (as this was through a bank insurance) bu... See more

Rated 5 out of 5 stars

Oscar called to se to our overflowing toilet cistern. He quickly replaced the inlet valve and arm with a version that did not catch on the flush valve> This had prevented the valve from shutting off a... See more

Company details

  1. Construction & Manufacturing

Written by the company

FixIF is an emergency plumbing and roofing company servicing the area of Cambridge, London,and East of England. We provide you maintenance and emergency services to every of your plumbing and roofing problem and also offer full maintenance for your home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(344)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oscar the engineer was polite and…

Oscar the engineer was polite and punctual. Expect his arrival between 8-12 he was there on time finish the job 10am. Great for me because I had the remaining of the day to carry out my duties .

January 21, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear ​Ahnia,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 4 out of 5 stars

Quick water leak resolution

Water leak problem was resolved quickly and efficiently. Cause of problem diagnosed and solution reported back instantly to insurance company

January 19, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear ​Moira,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Ben plumbing

Ben has done very good job with leak in the shower I would recommend him highly and he is shown his expertise in his field

January 19, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear ​Mrs Ahuja,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Quick to arrive

Quick to arrive. Talked me through the problem, and resolved issue

January 19, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear ​Michael,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Fantastic

Great service - arrived quickly, was polite, professional and fixed the leaking pipe in 10 mins. Oscar Abeledo was great.

January 19, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Simon,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 4 out of 5 stars

Nice guy very polite knew what he was…

Nice guy very polite knew what he was doing

January 19, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Christina,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Ben was excellent fixed the leak and…

Ben was excellent fixed the leak and very diligent

January 17, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Dennis,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Was kept informed throughout the…

Was kept informed throughout the morning of the engineers arrival. Friendly and polite engineer.

January 15, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Ang,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Oscar was very professional

Oscar was very professional, super efficient and courteous, we would have no hesitation in recommending this gentleman’s work.

January 15, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Mr Barrow,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 4 out of 5 stars

Good, helpful & prompt response

Ben was efficient and helpful. Made a temporary fix and efficiently sent a report off to his office and the insurance company

January 14, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Stella,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Water leak

Once again Ben was friendly and chatty. Found the problem straight away and fixed it super efficiently. Thank u Ben

January 14, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Una,

We are grateful for your kind words regarding our plumbing services. The Fixif team is delighted to know that you had a positive experience with us. Our plumbers strive to provide top-notch service to all of our customers.

Thank you for choosing Fixif, and we hope to continue serving your plumbing needs in the future.

Warm regards,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Leaking toilet

The toilet in our bathroom was leaking and would not fill. Ben Titterton arrived promptly and set about resolving the issues. He is knowledgable and extremely professional. I would thoroughly recommend him.

January 14, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Vishal,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Amazing job by Oscar!! Thank you!!

I had an issue with a leak from my toilet in the bathroom. Following visits from several engineers who wanted to upscale the work I was lucky to had Oscar Abeledo visiting my flat who within 1h has traced the damage and fixed it with minimum intervantion. I had various encounters with plumbers over the past few years and I can say with confidence that Oscar is the best one I have ever seen. He is very professional, very skilled, addressed the issue directly and ensured it was fixed without rushing the job or trying to create more work. I hope I will not need to but if I do I will definitely look for Oscar's services he an asset for FixIF and I would definitely recommend to anyone to contact FixIF and ask for Oscar!

January 13, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Philip,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Quick fix and great customer service

Ben fixed the issue with our toilet flusher very quickly, which previous plumbers weren’t able to do!

Great customer service too and very friendly guy, would definitely recommend for future customers!

January 13, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Alex,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Ben the plumber

Ben arrived on time and immediately got down to business fixing a leaking water pipe in my kitchen. What appeared a fairly straight forward job was in fact quite tricky as the copper pipe was split, in a tricky position and completely shot. He solved the problems & got the job done in a friendly and professional way.

January 12, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Customer,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Very good rapid service with a smile.

The plumber came quickly and soon found where the leak was from. He tightened up loose connections and all now appears well. Oscar said that it is possible the washer may need to be changed if the problem persists. Oscar was a very pleasant, obliging and professional plumber.

January 12, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Glyn,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

1st class job

1st class job
By Ben

January 12, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Alfie,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

4th Emergency Service

Wouldn’t know where to begin. From start to finish the Plumber Mr Oscar Abeledo was informative and extremely patient and finally performed a fantastic repair to our leak.
They are the 4th Emergency Services 😊🤲🏽🙏🏽

January 11, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Tahir,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Great service.

Ben arrived promptly and was both courteous and professional. He found the problem quickly and also the point at which water was leaking into the loft. Both items were fixed and tested for leaks and all appears to be well. He double checked before leaving which gave me extra confidence. I would rate Ben highly.

January 9, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear David,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

Rated 5 out of 5 stars

Feedback for Oscar Abeledo

The emergency plumber (Oscar) was incredibly helpful having found the leak and fixed it (despite the cramp conditions in my loft) along with replacing by ball-valve in the header tank. Afterwards he showed me the bits of pipe that he had replaced and also passed me a heater that I had been storing in the loft (that I had forgotten about). He also gave me advice to prevent the situation recurring again in the future. In addition, he arrived promptly (having phoned me to say when he was due to arrive), was very professional and courteous (wearing mask when he turned up) as well as being efficient and knowledgeable. I would rate Oscar 20 out of 10 and would definitely use him again (unfortunately my understanding is that he only does emergency plumbing)

January 6, 2023
Unprompted review
FixIF logo

Reply from FixIF

Dear Melanie,

We appreciate you taking the time to send your feedback. The Fixif team is thrilled to hear that you are pleased with our plumbing services. Our plumbers work hard to ensure that every customer has a memorable experience.

Best wishes,
The Fixif Team
https://fixif.co.uk/

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look