Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... See more
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Company details
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*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Contact info
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, United Kingdom
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
Replied to 50% of negative reviews
Typically replies within 1 week
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Highly Recommended.
Excellent Quality. Ordering was very easy, website was easy to navigate. Product despatch and delivery was faultless and product quality was abkve expectation. Would highly recommend
Fantastic website
Fantastic website, competitive prices and great quality products. This company is our go to for all our window cladding requirements and will be go to when we start work on the staircase. Great communication and quick delivery.
Great Oak Board Great Customer Service Great Prices
I needed some wooden worktop, preferably oak for a project to refurbish a kitchen and dining room. I wanted a solid wood surface for my bookcase and also my built-in bench seating. After much searching, I came across Fixmer, following a very helpful phone call with one of their colleagues I went ahead and purchased one A/BC Grade – Solid European Oak Panel 20mm and two Finger Joint Grade – Solid European Oak Panels 20mm online. These were available in different lengths to avoid wastage and ease of fitting in my car. I arranged to collect my purchase from their showroom was easy and they kept the panels ready wrapped to one side for me ready for my arrival. This was far cheaper despite the 200 mile (e.v.) round-trip and getting a delivery. When I arrived, I was greeted by friendly helpful staff and offered a coffee whilst my oak board was collected from the warehouse. I highly recommend Fixmer for quality of products price and customer service and would definitely purchase from them again.
FIXIMER, great experience.
Product was second to none, service was of the highest order, it was a real pleasure dealing with the whole team at FIXIMER.
Fantastic well thought out kit
Fantastic well thought out kit ,
Would highly recommend
Absolutely brilliant service would…
Absolutely brilliant service would definitely use these again thank you
Very good quality stairs
Very good quality stairs. They are strong, stable, and easy to install. I’m very happy with this purchase and would definitely recommend them.
Good quality
Good quality, quick service
There was a problem with a missing item but Ben sorted it very quickly
Great service
Great service? Arrived in good time. Shelf was expertly packed no damage during transport. Lovely piece of engineered white oak well finished. Second time we have used this company and will likely use again.
Used this company for all my engineered…
Used this company for all my engineered door linings and architrave as well as oak clad window boards and had fantastic service from beginning to end, all products have been high quality and packaged immaculately.
I like that you can make enquires through whatsapp and response time is good, I would highly recommend this company.
Terrible customer service experience
Terrible experience. I ordered 13 oak treads, saw the Ts&Cs on the package which stated that items should be checked within 48hrs. I took the treads out, checked that they were all there and looked OK. Then kept them flat in the (warm and dry) bedroom until my handyman came 18 days later. He took out his spirit level and saw that a couple of them were slightly warped (about 5mm). Fiximir initially said that I had not adhered to the T&Cs as I had not immediately sealed them, so they were unable to do anything about it. They also said that had the treads been warped on delivery, I would have noticed. I sent them a photo to show how to an untrained eye the treads looked fine but they were having none of this. After several back and forths, they agreed to replace the two treads if I sent the faulty ones back at my own expense, all the while making it clear that they were under no obligation to do this as the treads hadn't been sealed. As the cost of this would have been almost as much as buying two new ones, I politely declined. This could all have been resolved so easily but instead Fiximir chose to deliver a really poor customer service. I would not recommend them.
Great experience 5 star supplier
Special mention for Declan who sorted out my problem made sure the replacement wood matched my previous order. All sales staff are very knowledgeable friendly and very helpful
5 stars supplier
Wow! I love my new stairs , I am very impressed
Wow! I am very happy with my new stairs
They are excellent quality and perfectly designed. I love my new stairs❤️
Thank you FIXIMER
I have used products from this company…
I have used products from this company a few times. Oak window boards are a rue uplift to a window. All the products I have purchased have arrived very well protected and in a superb condition.
Great product well packaged.No issues
Great product well packaged.No issues
My first experience with fiximer today
My first experience with fiximer today, I called them first and the chap on the phone was really good and I ended up driving one and a half hours from where I live to there showroom . I got to the showroom and I must say I can’t remember when I’ve gone into a showroom like this the staff was absolutely fantastic the products was top quality and the lads in the warehouse was fantastic so knowledgeable. I will use this company every time from now They are a credit to deal with. Just wish every company I deal with was like fiximer.
Great product
Great product ! Looks rich and expensive . Will be ordering more for upstairs windows!
Brilliant quality
Brilliant, really good price the quality is really good and very happy with purchase.
Not installed anything yet but can’t wait to see it up and running.
Fantastic materials
Fantastic materials. The oak handrail is very nice looking.
Good customer service.
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