Flag Insurance (Brokers) Limited Reviews 737

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had to call Flag to verbally sort insurance as I did things online, spoke to Claire today and OMG what a fantastic help. She sorted all things out for me that I had no clue what to do. Fantastic help... See more

Rated 5 out of 5 stars

I just renewed my taxi insurance today. Sharon was absolutely amazing.Best broker I've ever deal with. I truly appreciate her promptness, professionalism. She explained everything. I am very ha... See more

Company replied

Rated 5 out of 5 stars

Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more

Company replied

Rated 5 out of 5 stars

I spoke with Miss Melody who had been extremely, extremely helpful lady. She went extra miles with my queries. I had similar questions to her colleague last night and barely got any help. Melody hel... See more

Company replied

Company details

  1. Insurance Broker
  2. Commercial Insurance Company
  3. Taxi Insurance Company

Written by the company

Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.


Contact info

4.9

Excellent

TrustScore 5 out of 5

737 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great staff

Had to call Flag to verbally sort insurance as I did things online, spoke to Claire today and OMG what a fantastic help. She sorted all things out for me that I had no clue what to do. Fantastic help and great personality, had a good laugh as well. Thank you, here to many years of cover.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Dave was very professional, so helpful and covered everything in detail. Helped me get a reduction also. A credit to the organisation.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best insurance brokers

I have been with them last three years.they always finds best insurance for me.very friendly and helpful staff especially Steve.very polite and helpful. Highly recommend 👌

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with Flag…

I’ve had a great experience with Flag Insurance! The team is very professional, friendly, and always ready to help. They made the whole process easy and stress-free, and I’m really happy with the service I’ve received. Highly recommend them to anyone looking for reliable insurance and great customer care!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

I recently dealt with Flag Insurance…

I recently dealt with Flag Insurance…
I recently dealt with Flag Insurance and was really impressed by the service. The person who assisted me was incredibly calm and patient, which made a big difference when navigating what can sometimes feel like a stressful process. They took the time to clearly explain everything and answered all my questions thoroughly. Their helpful and reassuring approach made me feel confident that I was making the right decisions. Overall, a very positive experience — I would definitely recommend Flag Insurance to anyone looking for reliable and supportive service

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Great service and dealt with my midterm…

Great service and dealt with my midterm amendment really quickly however the charge seemed a bit high compared to my previous insurers otherwise very good.

August 4, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Flag Insurance (Brokers)

Rated 5 out of 5 stars

Thanks Nicola

I was glad to get someone like Nicola from Customer service. She was incredibly kind and well informed about the process. She works only in customer service otherwise I would have done my renewal through her

August 5, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Flag Insurance (Brokers)

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