Flag Insurance (Brokers) Limited Reviews 

752
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The renewal agent was really helpful and very patient in listening to my queries. I did renew my ph insurance for another year thanks to the agent. Great work

Rated 5 out of 5 stars

Going above and beyond. In a world where everything is computerised, it was an absolute pleasure for a company to show common sense and actually put the customer needs first. I have never experie... See more

Rated 4 out of 5 stars

I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more

Company replied

Rated 5 out of 5 stars

Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more

Company replied

Company details

  1. Insurance Broker
  2. Commercial Insurance Company
  3. Taxi Insurance Company

Written by the company

Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

752 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(752)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service from Sharron very professional and helpful and gave all the information required. Amazing service...

March 11, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Great time with flag insurance

Great time with flag insurance. Always willing to provide best customer service. Always nice experience .

March 10, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Great service

Great service. Very happy 👍. quick response

February 28, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

I sincerely appreciate the time and…


I sincerely appreciate the time and effort you took to provide me with a detailed insurance quote. Your professionalism and clear explanations made the process much easier, and I truly value the competitive options you presented.

February 20, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Thankyou so much Flag insurance

Thankyou so much Flag insurance. A special heartfelt thankyou to the lovely Sharon, who was very clear to understand and accomadated all my needs. It was a pleasure speaking to Sharon and I am very very happy with the service I recieved. That was for sure the best customer service I recieved in a long time. You have made my day!

February 20, 2025
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Shiraz took my call today

Shiraz took my call today, he was very welcoming, answered all questions fully, made sure I have understood what has been outlined, spoke regarding additional products as well. Overall covered everything in conversation

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service…

Shiraz delivered the best customer service. He replied to my silly question and was very patient in response. Good company always give me satisfied quote. Highly recommend

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

"Began with flag insurance last year…

"Began with flag insurance last year from a colleague...he insisted they were the best taxi insurance company in London...just finished with the a.a.recovery takeing the mickeey out of me...so also for £74.00 added my recovery...my colleague was dead right"!!

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy support and friendly people.
Today I spoke with Adriana and she sorted out all my concerns with very kind and polite manners.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Been with flag for many years best…

Been with flag for many years best company around never fail to beat competitors on prices and very well trained and professional staff.
forgot the name of the lady who helped me changing the vechile on policy made the process very smooth by asking all the necessary questions 10/10

January 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look