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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and encouraging attitudes, making the training process smooth and enjoyable. Many highlight the exceptional service and user experience, noting the clear communication and seamless organization from start to finish. Reviewers frequently mention that the instructors are knowledgeable, patient, and highly skilled, boosting confidence and leading to successful outcomes. The customer service is also highly regarded, with people appreciating the support and guidance received throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the instructors for... See more

Service

Customers had positive experiences with service, often highlighting the dedication and support received... See more

User experience

Clients share positive opinions on user experience. Customers consistently report an outstanding and seamless... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I would like to say thank you to Jaki, John and the Flair training team who called me to ensure I was well informed of what to expect for when my training started. I felt very cared for by the team... See more

Rated 5 out of 5 stars

I made the choice to book my class 1 training with Flair even though they weren’t local to me . I stayed in the hotel literally next door to where they are based and it worked out perfect . Absolu... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more


Company details

  1. Drivers License Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company

Great company to train with couldnt recommend enough Andy was very patient and thank you too John for organising my entire course I'm very grateful for what I guys have done

February 24, 2025
Rated 5 out of 5 stars

Excellent experience with Flair

Excellent experience with Flair. Jaki was very helpful and accommodating. Thank you to Andy who was very patient and personable. Most thanks goes to Preme who was an absolute legend. He put me at ease instantly and his knowledge and experience is second to none. I passed 1st time with 3 minors. I highly recommend this company.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Would like to say a huge thank you to…

Would like to say a huge thank you to the Flair team for getting me through my C+E test today!!
From the start back in 2019 doing my Cat C to today completing my C+E, the team have been supportive the whole way through.
I’d like to say a big thank you to Andy, my instructor. He was patient with me, he explained things clearly and was super helpful!!

Amazing Company, Highly recommend Flair! Thanks guys!! 😎

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Flair training were great from start to…

Flair training were great from start to finish. Jaki and John in the office always so nice and helpful. The portal is really easy to use for the theory, hazard perception and case studies. It pays to revise revise revise. When it came to the practical part i had Preme as a trainer for the weekend. Cant speak highly enough of him. Gave me clear instruction on the reverse training and let me practice giving me constructive feedback when i needed it. It was a huge relief to get that and the CPC modual passed. With that out of the way i was onto practice out on yhe road. Again Preme was brilliant telling me what i needed when i needed it. When it came to the test i was nervous, but the examiner was very professional and put me at ease. Listen to his instruction and pay attention to what youve learned. It pays off as i passed with no driving faults. I can only tell you my experience with Flair was brilliant from start to finish and i would highly recommend them.

February 3, 2025
Rated 5 out of 5 stars

Best HGV driving training centre

Thanks to one of renowned company for HGV training i.e flairtraining.co.uk.
Well experienced trainers, proper guidance,prompt query resolvers because of these qualities i just passed my HGV class 1 C+ E driving practical test today.
Moreover, they provide free observation sessions also that are very helpful.
Special thanks to flair team.
I would like to recommend everyone to go to flair HGV training centre for best HGV training.

February 6, 2025
Rated 5 out of 5 stars

I had the best instructor I could have…

I had the best instructor I could have possibly asked for. Super calm and helpful, taught me everything i needed to know. Got me through with a clean sheet 0 minors. Excellent communication with emails and instructions for meetings, times and directions. Cant thank you all enough. 5 star service.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

My excellent experience …

From the time of my first contact with Flair Training to passing my final driving test, I had an exceptionally excellent experience.

John and Jaki were kind, understanding patient and professional in handling all that concerned my C + E Lisence. Thank you so very much.

My instructors in the persons of Andy and Preme gave me super excellent instructions, encouragement and constructive feedback where needed. This made easy my passing of all test. Thank you Andy and Preme, I really appreciate you both.

January 22, 2025
Rated 5 out of 5 stars

Couldn't speak highly enough of this…

Couldn't speak highly enough of this company.very professional, everything went smooth , lovely lady at the desk, very good driving instructors ( Andy and premed) , they made the whole experience stress-free and enjoyable. Wouldn't hesitate to use them .thanks so much

January 9, 2025
Rated 5 out of 5 stars

Cat c full Training

Great service from booking to passing!
All test was booked easy and quickly with plenty of time to revise.
The overall experience from Flair was great especially with a price hard to beat!

January 2, 2025
Rated 5 out of 5 stars

Spoke to John on Monday who convinced…

Spoke to John on Monday who convinced me after failing with another company previously. Spoke to him on Monday, by Friday I passed.This company is amazing. I passed 1st time. My instructor for the day was Preme absolutely legend 5 star not enough for you sir. Hopefully I will be back for class 1.if you want your LGV license give flair training a call asap👍😁

December 13, 2024
Rated 5 out of 5 stars

My experience was great from the start

My experience was great from the start, John and Jaki in the office are extremely helpful and they helped a lot with attaining my license. I will be using them again when I’m ready to go for my class 1. My Instructor John, he’s an absolutely amazing man who knows what he’s doing, best instructor out there, he will talk you through everything and also makes you feel at ease. Thank you to all the staff at Flair Training.

December 19, 2024
Rated 5 out of 5 stars

Lgv 2

Always kept me updated with what I kneeled , prem and John trainers are brilliant couldn’t ask for a better 2

December 4, 2024

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