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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and encouraging attitudes, making the training process smooth and enjoyable. Many highlight the exceptional service and user experience, noting the clear communication and seamless organization from start to finish. Reviewers frequently mention that the instructors are knowledgeable, patient, and highly skilled, boosting confidence and leading to successful outcomes. The customer service is also highly regarded, with people appreciating the support and guidance received throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the instructors for... See more

Service

Customers had positive experiences with service, often highlighting the dedication and support received... See more

User experience

Clients share positive opinions on user experience. Customers consistently report an outstanding and seamless... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I would like to say thank you to Jaki, John and the Flair training team who called me to ensure I was well informed of what to expect for when my training started. I felt very cared for by the team... See more

Rated 5 out of 5 stars

I made the choice to book my class 1 training with Flair even though they weren’t local to me . I stayed in the hotel literally next door to where they are based and it worked out perfect . Absolu... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more


Company details

  1. Drivers License Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

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Rated 5 out of 5 stars

I can’t thank Andy my trainer enough…

I can’t thank Andy my trainer enough for teaching me and being so patient with me, he taught me more than enough for me to pass. I also can’t thank John and Jaki enough also. They helped me so much through this whole process. If anyone is looking at doing their HGV, I would highly recommend going with Flair LGV training school

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Don’t even think about it just do it

I thought it was too good to be true, so I called them up and they invited me down. From that very day they started to process my application for my medical, exams. And it here was no turning back the support that’s needed is second to none. From the staff in the office Jacki and John to the trainers Andy and Andrew. Couldn’t recommend a more affordable and friendly service.

October 24, 2024
Rated 5 out of 5 stars

Couldn’t recommend Flair enough

Couldn’t recommend Flair enough. I got messed about by another company after completing my theory and they wanted me to wait 7 weeks to do my practical. I managed to find flair online and spoke to John on the Tuesday. Had my license by next Thursday. Blinding stuff. Had the pleasure of being taught by both instructors Andy and Preme. Both great blokes and gave me the knowledge and confidence to pass with only one minor. If you want your HGV I wouldn’t look elsewhere then flair.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service very flexible and…

Excellent service very flexible and accommodating . Choose how I wanted to do this over a number of months and there was no problem. Would recommend flair to anyone and I already have. Instructor's are good and the staff in the office are helpful

October 15, 2024
Rated 5 out of 5 stars

Effortless (Car to Cat C+E)

That's what it felt like when I went with Flair, from the websites they provide you for your Theory/CPC tests, and to the driving practical where they tell you everything you need to know to pass your test in such short time and to a professional standard.

Thank you to all the staff at Flair for the very positive experience.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable with a wealth of experience

The staff at Flair are very knowledgeable and, when speaking to them, it's clear they have significant experience both in the practical world, driving HGVs for a living, and also in the instructional world. I didn't ask a question that went unanswered and all I needed to pass my test was provided. I would definitely recommend the guys at Flair to anyone looking to do a driving course

September 26, 2024
Rated 5 out of 5 stars

Highly recommended

I would highly recommend Flair training. I had Preme for both reversing and driving instruction. He has years and years of experience in the HGV industry and his knowledge is invaluable. I passed first time with 2 minors. Highly recommended and good value.

September 24, 2024
Rated 4 out of 5 stars

The training was very good the…

The training was very good the management will be there to provide very good advice basing on their experience.Staff is well trained however ,shouting at learners when they make mistake must be corrected.,because that will take away all the confidence.

September 19, 2024
Rated 5 out of 5 stars

HGV at Flair

From the start of booking the course for HGV class 1 and CPC I knew I got the right team. Andy for the reversing day with Preme for the driving who didn’t go about mistakes made, just you won’t do that again in his calm way. Highly recommend Flair training.

September 12, 2024
Rated 5 out of 5 stars

Great training school

Great training school. Made to feel welcome and relaxed very quickly. Both my instructors were ex fire service men.
Great chats to pass the days training.
Coaching skills were on point and direct.
Just what I needed to correct habits. Thanks to John and Andy for your time in cabs.
Also thanks to John and Jackie for keeping me up to date and sending information across.
Found all the study sites a great help and portal easy to navigate. Thanks

September 3, 2024
Rated 5 out of 5 stars

HGV C+E

Flair training help me pass my C+E driving test and I’m very glad I choose them. 100% satisfied. Go with them you got nothing to loose. Top instructors 👍👌

August 28, 2024
Rated 5 out of 5 stars

Fantastic LGV Training Company


I recently passed my Class 1 licence straight from my car licence on my first attempt, with just 3 minors, thanks to the exceptional training I received from Flair LGV Training! A huge shoutout to my instructor, Preme, who was incredibly knowledgeable and supportive throughout the process. His guidance and expertise made all the difference, especially on test day. I highly recommend the Flair Training LGV Class1 package. They sent you all the info you needed to get through all the tests you needed to do —it was instrumental in helping me pass my theory, CPC, and Hazard Perception. If you want to get your Class 1 licence, Flair LGV Training is the way to go!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic friendly and experienced service

From the very start I was made to feel at ease with Flair. They're very accommodating and will go at a pace that suits you. If you're ready to go instantly or want to take your time. Even when I failed the hazard and perception test, Jaki phoned me to not only book the test again but give me some advice and encouragement to pass next time. They provide all the materials you need to get you through the theory tests.

I was recommended Flair through a friend, so didn't read any reviews prior. I can see why they have so many 5* reviews.

I did mine over three days and was given great advice and prepared fully by the instructors to make sure I was ready for my test.

I went from car to Cat C+E and would recommend anyone looking to do the same to give Flair a call.

Thank you all again.

July 10, 2024
Unprompted review

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