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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and encouraging attitudes, making the training process smooth and enjoyable. Many highlight the exceptional service and user experience, noting the clear communication and seamless organization from start to finish. Reviewers frequently mention that the instructors are knowledgeable, patient, and highly skilled, boosting confidence and leading to successful outcomes. The customer service is also highly regarded, with people appreciating the support and guidance received throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the instructors for... See more

Service

Customers had positive experiences with service, often highlighting the dedication and support received... See more

User experience

Clients share positive opinions on user experience. Customers consistently report an outstanding and seamless... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I would like to say thank you to Jaki, John and the Flair training team who called me to ensure I was well informed of what to expect for when my training started. I felt very cared for by the team... See more

Rated 5 out of 5 stars

I made the choice to book my class 1 training with Flair even though they weren’t local to me . I stayed in the hotel literally next door to where they are based and it worked out perfect . Absolu... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more


Company details

  1. Drivers License Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

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Rated 5 out of 5 stars

Top firm and recommend to anyone wishing to take their HGV test

The team at Flair training went over and above to accommodate me, and some of my colleagues to deliver a tailored course for each.
I was impressed with their approach and training delivery. The theory and hazard perception training package was also on point:
Big thanks to Jaki, John and Andy for helping me pass first time!!

April 22, 2024
Rated 5 out of 5 stars

I recommend anyone to come to this…

I recommend anyone to come to this driving school. I only done 2 days with this school and passed on my first attempt in Ipswich! Really kind and supportive instructors. Will recommend my friends and family if they ever wanted to get their HGV license.

April 12, 2024
Rated 5 out of 5 stars

Pleased student.

5 Stars, absolutely fantastic training and highly professional. A massive thanks to my instructors Preme and Andy, both calm, polite and professional; a massive benefit to me. The level of teaching was beyond my expectations. If anyone ever wants to learn to drive a vehicle these guys are the best in the business. Highly professional, very polite and approachable. Highly recommended. Thank you flair, in helping me pass my HGV

April 12, 2024
Rated 5 out of 5 stars

Flair lgv training. The best hgv experience you will ever receive

I would very highly recommend this company for your lorry licence. First of all I would like to say a massive thank you to all the team at flair lgv training with out them my pass result would not of been possible. From the very first phone call they were very quick and efficient I received all my training material within 2 hours of paying the small deposit (10% if I remember rightly). I would strongly suggest that you pay the Extra few hundred pounds for them to book All the medical and theory, hazard perception & cpc the program they use in fantastic if you work through it as it suggests you will definitely pass first time.
They were there every step of the way & were on the ball had a problem with the medical not being filled in properly and they sorted it & rebooked my courses to suit. John & jaki in the office are amazing. & My trainer preme is an absolute legend very good at what does & definitely gets results as the company as a whole has some of the highest pass rates in Essex once again thanks for everything guys😁👍

April 8, 2024
Rated 5 out of 5 stars

expeeience of these trainers is 2nd to…

expeeience of these trainers is 2nd to none amazing!you buy experience u learn from it and that is what these trainers are amazing teachers just soooo gratful to andy and perm and all people that helped me with all the paperwork as well and setting up all the appiontments amazong job

March 26, 2024
Rated 5 out of 5 stars

Excellent training

Very friendly and helpful staff, they helped with everything from the start. excellent instructor. Thank you so much Andy for getting me through my test.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Got C+E Training.

In a view words, they know (Flair Training) how to train from zero to professionalism. John best upto date advice, and Preme Clark my instructor years of knowledge, cant go wrong with them.
Ideal training, Calm and Cool Location, they Got it all, I was trained for HGV C+E. and passed first test, Perfect.

March 12, 2024
Rated 5 out of 5 stars

Brilliant, easy to book

Easy to book, Jaki was extremely helpful and had me booked in super quick, booking to test was only 10 days!

Preme is a brilliant instructor. Passed my C+E first time today with no minors. He give me great guidance and confidence going into the reversing and driving tests, I was at ease and confident in my ability to pass the test. Thank you all.

March 7, 2024
Rated 5 out of 5 stars

Great Experience

Keep you up to date with everything you need to know and are always on the end of the phone to help with things you don’t. Make the whole process very easy. Thank You.

February 23, 2024
Rated 5 out of 5 stars

Course and instructor

The course and instructor made the experience positive with clear and valid instruction. Helped me not only get comfortable with the test but also provided great underpinning knowledge going forward with my driving. Positive experience
Many many thanks to the team

February 20, 2024
Rated 5 out of 5 stars

They are Amazing and you cant go wrong with them

Firstly i do apologise for the late reply but Jackie and John were absolutely amazing and have helped me through the whole course. i was well informed and also reminded by Jackie about all proceedings. i do appreciate all the help and assistance. Jackie made it very easy and accurate to have things done. I have recommended the Flair Training to all who i know, who have enquired about anything to do with HGV trainings etc. I will be contacting Jackie and John again regarding the ADR and PDP courses for Fuel Tanker driving as well. Lastly you guys have been amazing and im definitely looking forward to working with you guys again. Thank you again for everything.

January 2, 2024
Rated 5 out of 5 stars

Great staff really friendly and…

Great staff really friendly and helpful. Very supportive in wanting to get the best out of you. Would definitely recommend to anyone who wants to go from a car to vat c+e as iv passed all of my courses 1st time. There training programe for all the tests are really insitefull and gives quite literally everything you need to know for you to he able to pass. So thanks very much

February 15, 2024
Rated 5 out of 5 stars

What a great firm to do my training…

What a great firm to do my training with, both instructors Prem and Andy are very informative and instructive and a great help to pass my hgv c+e!!! John and jaki have been great from the office and easy to talk to regarding bookings and assisting in all stages from theory, hazard perception to the module 3 and 4 and main test!!!
Overall a fantastic firm and I have already put them forward to friends wanting to learn and will continue to send friends and family their way

February 7, 2024

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