I bought two Flaskies off Amazon, one of the displays was sporadically working, frustrating with a new born. I was unable to contact seller on Amazon, so contacted Flaskie directly, they were unable... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The flask is a great size for travelling with, has a nice look to it, and the temperature display is really useful. There were some (understandable) delays in delivery time due to strike action. Wh... See more
after an email about not recieving my bottle after 3 months and not getting updates about my parsel i got deepest apologies. they explained to me that it was probably a big misunderstanding and they o... See more
Irecieved my 2 Flaskies eventually after a long wait but I was informed what was happening each time I emailed the company . The Flasks themselves are brilliant just glad I got them in time for Christ... See more
Company details
Written by the company
Made from high quality stainless steel. Keeping your drink warm or cool! Our Flaskie® Smart Flasks keep warm beverages fresh for up to 15 hours and cool drinks cold for up to 24 hours.
Contact info
London, United Kingdom
- support@flaskie.co.uk
- flaskie.co.uk
I ordered my Flaskie over a week ago…
I ordered my Flaskie over a week ago and still haven’t received it or received a delivery dates for it

Reply from Flaskie
can not fault a single thing
Still haven't received my bottle and…
Still haven't received my bottle and you charge £5 shipping
the flask arrived dirty
the flask arrived dirty. I wrote complaining and as yet have been ignored . Certainly wouldn't buy again.

Reply from Flaskie
Excellent experience and Great product.
Didn’t arrive in time
I ordered a flask 4 weeks ago and it still hasn’t arrived maybe this is because of the brexit but I ordered the flask for my vacation so I could have cold drinks now I’m on that vacation without the flask
Holds the beverage cold, but
Holds the beverage cold, but the thermometer doesn’t show the right temperature. And it have a funky smell.
Broken Flask
Bought one an the cap didn’t work at all an a new one was shipped out but didn’t come

Reply from Flaskie
Your product is awesome and your…
Your product is awesome and your aftersales service is awesome.
Thank you
No information about my order.
Still haven't gotten the flask yet.
There is no information on your order.
Like a track or trace or something.
Nothing at all.
Bought item 5Jun and haven’t received…
Bought item 5Jun and haven’t received any information that bottle is on the way,tryed to contact in email but also no response so now I’m little concerned 🤔
I can't stress enough how good these flasks are…
To start of with it takes a couple weeks for it to arrive but they are worth the wait. I'm very scaptical when companies claim to keep liquids cold/hot for a certain period of time but I kid you not "flaskie" are not kidding around. Firstly I have the 1500ml plus smart flask, I brought it fishing with coffee in, not sh**ing around 8 hours later I was still burning my tongue. Secondly with the heat wave we had ( June 2021 ) I used it for work ( I'm a bus driver ) I filled half with ice cubes the rest with squash, 48 hours later ( not joking ) it was like drinking ice water. I mean dunking your head in an alaskin lake in the middle of winter type cold. The 1500ml is great for picnics / camping /fishing etc but is very bulky for general use get the smaller one for work or out and about
Amazing product
Amazing product! So much better than expected!
Fair price and good service.
Nice Bottle!
Nice Bottle!
I just ordered the Flaskie Plus Smart Flask and I really like it. Good and fast Customer Support. Delivery was about ~4 Weeks because I live in Germany and because of problems with Royal Mail. Standard delivery is round about ~10 working days. Thanks Flaskie!
Quick and good Customer Service
Quick and good Customer Service.
Hope the product is even as good ore better.
Very good quality of the bottle
Very good quality of the bottle, and amazing design.
After being told at purchase the…
After being told at purchase the shipping was Royal Mail 48 tracked I was disappointed when 2 weeks later I still hadn't received anything. After speaking to someone their end they ensured me it would be on the way soon, another week goes by and then I got a txt telling me it had been dispatched on the 16th of May with tracking Info which was useless and the tracking was never updated. Over a week later the flask arrived and I can't use it as it has such a strong chemical smell that it affects whatever drink is in there. Absolutely vile! Very disappointed

Reply from Flaskie
I ordered the bottle but I never got it
I ordered the bottle but I never got a confirmation email that I ordered it and it still hasn't been delivered after a month.

Reply from Flaskie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







