Flatmates.com.au Reviews 5,461

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Edwardstown Adelaide, number 23 Railway tce. DO NOT RENT AT THIS PROPERTY! An asian man named Alan rents rooms at this and other properties, he is a con artist, there is no room to rent, it does no... See more

Rated 1 out of 5 stars

Used the website to source a housemate, turns out the guy had numerous warrants out for his arrest, the same guy came back to my house after disappearing for 4 weeks running from the police to break... See more

Rated 4 out of 5 stars

it has been difficult with Covid 19 for various reasons we have found it very hard to secure a new flatmate.We managed to find someone who works nearby in walking distance so that was a change this ti... See more

Rated 1 out of 5 stars

Avoid flatmates and use real estate.com Far too many landlords on this site who don’t understand the law. Had one landlord attempt to increase my rent twice within a 6 month period and another landl... See more

Company details

  1. Real Estate Rental Agency
  2. Real Estate Agency

Written by the company

Flatmates.com.au is a peer to peer listing platform which allows you to rent out your spare room, find accommodation and search for flatmates. Our listings are moderated, all our members are mobile verified and we have a secure messaging system where you can chat with other members until you are comfortable sharing your details.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Found my perfect home through… flatmates.com.au

Found my perfect home through flatmates.com.au however, life would be sooo much easier if there was an APP instead on having to use internet browser....

July 2, 2020
Unprompted review
Flatmates.com.au logo

Reply from Flatmates.com.au

Hi Nate,

Thanks for your review. We are very happy to announce that we do have an iOS app which you can download from the App Store. If you're an Android user, our Android app isn't far away.

If you have any other questions, please feel to reach out to us at support@flatmates.com.au

All the best,
Flatmates Team

Rated 5 out of 5 stars

Id never used this site before but…

Id never used this site before but found it easy to setup my listing and also easy to search for potential new rooms/flatmates in the areas i specified. The message system made it simple and effective to communicate with potential flatmates and set up inspections.

I also liked how each day the site emailed me a list of potential matches of my search criteria for me to review and contact if I saw anything I liked.

I was ultimately able to find a great place within my budget with new flatmates I connected with.

If I was ever moving again I would definitely be coming straight back here to search for a new place again.

June 22, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look