I Have had a good experience. I had to shop about a fair bit for the low pitch tiles I needed. Lots of places weren’t stocking them and All flat roofing supplies seemed to be the best pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from this company and a very good price for the item purchased. The product has been used on an existing fibreglass flat roof and appears to be of excellent quality.
Company replied
Though initial order appeared to be delayed at order/delivery stage very impressed with Tom in office for prompt progress chase with delivery people and subsequent prompt receipt of goods.
Company replied
I found some items on their website but could not work out how much delivery would be. So I clicked the paypal payment button and logged in with paypal, only to find the delivery cost was very h... See more
Company replied
Company details
Written by the company
Welcome to All Flat Roofing Supplies Ltd - Your Dedicated Partner in Flat Roofing Excellence! About Us: At All Flat Roofing Supplies, we take pride in being an independent flat roofing merchant, specializing in supplying a comprehensive range of flat roofing products, systems, tools, and accessories. Our journey began with a simple yet crucial vision - to fill the gap in the UK market for specialized flat roofing materials suppliers. Founded by individuals immersed in the flat roofing industry since the early 1970s, our business is driven by a passion for quality, expertise, and customer satisfaction. Our Expert Team: Behind the scenes, our professional team, each with extensive experience in supplying and installing roofing products, ensures that All Flat Roofing Supplies operates seamlessly. Drawing from decades of collective knowledge, we are well-equipped to provide tailored solutions to meet the unique needs of our customers. From industry veterans to innovative minds, our team stands united to deliver excellence in every aspect of flat roofing. Why All Flat Roofing Supplies? Experience Matters: With roots dating back to the early 1970s, we bring unparalleled experience to the flat roofing industry. Bespoke Approach: We recognized a need for a more personalized approach in the market. Our experienced team and flat roofing knowledge allow us to tailor our services to your specific requirements, ensuring a bespoke and tailored approach to the supply of quality flat roofing products. Expert Advice: Benefit from our team's wealth of knowledge with expert advice and tips. We're here to help you make informed decisions that not only save time but also money on your roofing projects. Wide Audience: Whether you're a Trade professional or a DIY enthusiast, All Flat Roofing Supplies is your reliable source for all flat roofing needs. Our diverse product range caters to a broad spectrum of customers, ensuring everyone has access to top-notch solutions. Connect with Us Explore our extensive product range and let us be your partner in achieving roofing excellence. Whether you're a seasoned professional or just starting your DIY journey, all flat roofing supplies is here to support you every step of the way. Thank you for considering All Flat Roofing Supplies ltd for your flat roofing material needs. We look forward to serving you with dedication, quality, and expertise.
Contact info
Unit A - F, Brightside. Westfield sole road, Maidstone, Kent., ME14 3EH, Maidstone, United Kingdom
- 01634 869823
- shop@flatroofingsystems.co.uk
- flatroofingsystems.co.uk
4.6
Excellent
75 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I Have had a good experience.
I Have had a good experience.
I had to shop about a fair bit for the low pitch tiles I needed.
Lots of places weren’t stocking them and All flat roofing supplies seemed to be the best price around including delivery.
Communication was good and the pallet service used was great.
I was informed regularly of where the delivery was and what time it was arriving.
I must admit there was an oversight on my part where we needed a forklift to offload at our end but that was overcome with some helpful neighbours and family members… and a patient delivery driver.
I thought the tail lift on the truck would have lowered the pallet to the ground and a pallet truck would roll into the drive.
Unfortunately the weight of the tiles were more than the tail lift could handle.
(It was stated In the Ts and Cs that the customer is responsible for mechanical offloading where pallets are ordered) however I missed that bit when I placed my order. 🤦♂️
We had a fair few breakages in transit but I don’t think it was over the 10% which is what they advise against.
Overall very happy and would use again.
April 30, 2026
Reply from All Flat Roofing Supplies Ltd
Thank you for the detailed review and for choosing All Flat Roofing Supplies Ltd. We’re really pleased to hear you were happy with the pricing, communication and delivery updates throughout the order process.
The pallet should normally have been unloaded using the tail lift and pallet pump truck. Not sure why the driver did not do so as the pallets are loaded by weight for this procedure. We do appreciate your understanding and are glad it was resolved with the help of your neighbours, family and the patient driver.
Thank you again for your honest feedback and custom. We look forward to helping you again in the future.
Though initial order appeared to be…
Though initial order appeared to be delayed at order/delivery stage very impressed with Tom in office for prompt progress chase with delivery people and subsequent prompt receipt of goods.
April 29, 2026
Reply from All Flat Roofing Supplies Ltd
Thank you for your review and for your patience during the delivery process. We’re sorry again for the initial delay, but we’re really pleased to hear Tom was able to assist and help get everything chased through quickly for you.
We’ll be sure to pass your kind comments onto him. Thank you again for your custom and we hope to help you again in the future.
Great service from this company and a…
Great service from this company and a very good price for the item purchased. The product has been used on an existing fibreglass flat roof and appears to be of excellent quality.
April 19, 2026
Unprompted review
Reply from All Flat Roofing Supplies Ltd
Thank you for the great feedback! Glad to hear you’re happy with both the price and the product, sounds like it’s doing the job perfectly on your fibreglass roof. Appreciate you taking the time to share
Brilliant service and great product
Brilliant service and great product
Lovely people
April 24, 2026
Unprompted review
Reply from All Flat Roofing Supplies Ltd
Thank you for the kind words!
We’re really pleased you’re happy with both the service and the product. It means a lot to us, always here if you need anything else
just would like to thank tom for…
just would like to thank tom for sorting my order out cheers mate
April 14, 2026
Reply from All Flat Roofing Supplies Ltd
Thanks for the great review! We’ll make sure Tom sees this, he’ll be pleased he could get everything sorted for you. Thank you for your support, much appreciated.
I was impressed with the speed from…
I was impressed with the speed from ordering to delivery, but as yet am unable to comment on using it or how good it is, as due to the weather I have been unable to put down, I am hoping to do it next week when the weather dries up.
April 9, 2026
Reply from All Flat Roofing Supplies Ltd
Thanks for your great feedback—we really appreciate it! Glad to hear the delivery was quick. Fingers crossed for some dry weather so you can get it down next week, let us know how you get on
Reply from All Flat Roofing Supplies Ltd
Thank you for the great feedback! We really appreciate your support and look forward to helping you again soon.
Reply from All Flat Roofing Supplies Ltd
Thank you for your kind words! We’re really pleased to hear you were happy with both the service and delivery. We appreciate your feedback and look forward to helping you again soon
Reply from All Flat Roofing Supplies Ltd
Thanks for the great feedback! Glad to hear everything was quick and hassle-free, just how it should be. We appreciate your support and hope to see you again soon
Reply from All Flat Roofing Supplies Ltd
Thank you for the fantastic review!
We’re really pleased to hear you found us friendly, helpful, and competitively price and that everything arrived quickly too. That’s exactly the service we aim to deliver every time.
We appreciate your support and look forward to helping you again on your next project!
Excellent service would definitely use…
Excellent service would definitely use them again.
March 2, 2026
Reply from All Flat Roofing Supplies Ltd
Thank you for the great review! We really appreciate your support and are pleased to hear you were happy with the service. We look forward to helping you again in the future
Reply from All Flat Roofing Supplies Ltd
Thank you for the great review.
We always aim to do exactly what we say we will, so it’s great to hear the delivery went as promised. We really appreciate your support and look forward to helping you again in the future.
Reply from All Flat Roofing Supplies Ltd
Thanks very much for the great feedback — we really appreciate it! Glad everything arrived quickly and communication was spot on
Excellent service Thanks
January 27, 2026
Reply from All Flat Roofing Supplies Ltd
Thanks for the kind words! We really appreciate you taking the time to leave a review. I`m glad we could be of help.
Top company
Very fast delivery and good service good quality products would highly recommend
January 6, 2026
Reply from All Flat Roofing Supplies Ltd
Thank you for the fantastic 5-star review.
We really appreciate the recommendation. Fast delivery, good service, and quality products are how we’ve always believed it should be done, with no fuss and no shortcuts.
Thanks again for choosing us.
easy to deal with
December 16, 2025
Reply from All Flat Roofing Supplies Ltd
Thank you so much for the 5 Star Review. We really appreciate it.
Great to hear you found us easy to deal with — that’s exactly how we like to do things: straightforward, no fuss, and job done properly.
Super fast delivery of pea shingle for…
Super fast delivery of pea shingle for flat roof. Great product highly recommended
December 10, 2025
Reply from All Flat Roofing Supplies Ltd
Thank you very much for the 5-star review.
We’re really pleased to hear you were happy with both the speed of delivery and the quality of the pea shingle. Getting the right materials to site quickly is half the job done, and it’s good to know it hit the mark.
Thanks again for the recommendation and for choosing us, much appreciated.
I had direct contact with Tom at…
I had direct contact with Tom at customer services from the start. There was a light issue with my order and he rectified this instantly and new order delivered following day. Excellent communication and action. Highly recommend and prices are unmatched.
December 18, 2025
Unprompted review
Reply from All Flat Roofing Supplies Ltd
Thank you very much for the 5-star review.
We really appreciate you taking the time to share your experience. I’ll be sure to pass your kind words on to Tom – he’ll be chuffed to bits. Sorting the odd hiccup quickly and properly is how business has always been done, and we’re glad we could get everything put right for you with next-day delivery.
Thanks again for the recommendation and for choosing us
Good quality product
Good quality product - kept informed throughout - efficient timescale- Thank You.
November 24, 2025
Reply from All Flat Roofing Supplies Ltd
Thank you so much for the lovely review!
We’re really pleased to hear the product hit the mark for you and that you felt well-updated throughout the process. We do like to keep things running on time, the old-fashioned way of doing things properly still works a treat!
Thanks again for choosing us, and if you need anything else, we’re only ever a message or call away.
Flat roofing was the best choice I ever…
Flat roofing was the best choice I ever made
Very professionally
April 7, 2025
Reply from All Flat Roofing Supplies Ltd
Thank you so much for the fantastic 5-star review! We’re delighted to hear that choosing Flat Roofing Systems turned out to be your best decision — that’s the sort of feedback that puts a proper spring in our step.
Thanks again for choosing us — it genuinely means a lot.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.