So far, I have had a great experience with flawless fine jewellery. I have visited various jewellers in my hunt to find the perfect engagement ring. I came in with 0 experience and there was a space... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hey there, we're Flawless Fine Jewellery. We're a family run jeweller based in London's Hatton Garden. Specialising in bespoke engagement rings, wedding bands, certified natural and lab grown diamonds as well a vast array of coloured gemstones. At the heart of Flawless Jewellery, lies a dream; The pursuit of thoughtful design, exquisite craftsmanship and above all else, the highest level of care to each of our clients desires and needs.
Contact info
107 Hatton Garden, EC1N 8LY, London, United Kingdom
- +44 7518021455
- sales@flawlessfinejewelry.com
- flawlessfinejewelry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered an engagement ring from…
Ordered an engagement ring from Flawless. I was looking for a ring that was unique and this was the only place that I could find!! Maria was knowledgeable and very helpful. Received the ring a few weeks ago and was very happy with the ring and service. The ring looks amazing and high quality. Would 100% recommend Maria and Flawless to anyone looking for jewellery. Will be getting wedding bands from here!!
High recommend!
Really chuffed with my purchase here. Phawa took the time and care to guide me through the process, answering all my questions along the way. This made me feel confident in my decision and I’d recommend this to anyone!
Custom engagement ring
Had the pleasure of dealing with Kishan to create a custom engagement ring. I met with him twice and he could not of been more helpful. Very knowledgeable and great in giving advice on what he thought would work well and what wouldn’t. I was well informed of the process and how long they expect each stage to take. I would definitely use Flawless again. Thanks Kishan and Flawless team!
Such pretty wedding rings and stunning…
Such pretty wedding rings and stunning engagement rings.
Phawa was so helpful and lovely.
Highly recommend!!
Phawa provided excellent service
Phawa provided excellent service, great rings
Highly recommend
Maria was great, helped narrow down the options and made it easy to choose. I would definitely recommend to anyone looking to make a purchase.
Engagement Ring
Maria was helpful beyond belief. She was available for any questions and made the whole process so easy and I couldn’t recommend Flawless Fine Jewellery and the team.
From the outset, the process was so easy and made even simpler by Maria. Highly recommend.
Maria was just amazing
Maria was just amazing, she was able to listen and adapt to exactly what we were looking for. We felt complete trust in her advice and have ended up choosing the perfect engagement ring. Thank you Maria! A&M x
Excellent bespoke engagement ring…
Excellent bespoke engagement ring experience.
I spent quite a bit of time researching jewellers before deciding to proceed, and I’m very pleased that I chose to work with Phawa. The entire process has been smooth, transparent and enjoyable from start to finish.
Phawa was patient when discussing design ideas, offered helpful guidance without being pushy, and provided regular updates as the ring progressed. The service has felt personal throughout, which gave me confidence that the final piece would be exactly what I had in mind.
A professional and trustworthy experience that I would happily recommend to anyone looking for a custom engagement ring or wedding jewellery.
Best store and service
I came to flawless fine jewellery after going to many shops and feeling very deflated as I felt I wasn’t getting closer to knowing what sort of engagement ring I wanted.
Going here was the best decision I made and meeting Kishan! Kishan helped me go through every single style of ring I had thought of, helped me have a clearer idea of what ring would suit me and helped me find my dream ring! My partner and I are so happy we came across this store, and in particular with the quality of service we received from Kishan and have also recommended him and the store to many of our friends and family!
Outstanding Help Throughout the Design Process
Maria was incredibly helpful throughout the entire process of designing my engagement ring. She took a genuine interest in bringing my vision to life and was always patient, responsive, and attentive to the details that mattered to me. Her dedication and enthusiasm made the experience enjoyable and stress-free. I really appreciated the effort she put into making the design happen exactly as I had hoped. Thank you, Maria, for your outstanding service and support. Archie says hi as well :)
Amazing service
I had an excellent experience working with Maria while searching for the perfect diamond. She was incredibly caring, professional, and genuinely focused on helping me find exactly what I was looking for. Her customer service was outstanding, with fast and responsive communication throughout the entire process. Maria took the time to answer all my questions, provided helpful advice, and made me feel valued as a client. I highly recommend Maria to anyone looking for a knowledgeable and dedicated professional. Thank you for making the experience so smooth and enjoyable!
Thank you!
Maria helped my fiancé choose the perfect ring! She was so helpful and gave great advice - including working out my approximate ring size. The ring is beautiful and they also resized it for us afterwards. We will definitely return here for our wedding bands!
Phawa was amazing at guiding me through…
Phawa was amazing at guiding me through the process and explaining how others in Hatton garden may offer a cheaper price but this comes at a quality cost. I explained my needs and the first ring that was brought out was the one I went with. Very helpful and would recommend
Experience with Phawa!
Had an amazing experience with Phawa today! It was our first time shopping for engagement rings, and she was incredibly knowledgeable and showed us a wide range of options. I’d highly recommend asking for her if you visit.
A huge thank you to Phawa who helped us…
A huge thank you to Phawa who helped us with engagement rings today. She was warm, professional, and incredibly helpful. Her advice and patience made the whole experience enjoyable and stress-free. Highly recommended.
Great Experience
Maria was very helpful and knowledgeable when helping me choose the ideal engagement ring. There were many things I hadn’t even thought of when I presented her my ideas and I appreciated her transparent opinions based on all her experiences
Great experience
Great experience, Phawa was extremely helpful with picking the ring and understood the vision.
Maria made our whole experience so much…
Maria made our whole experience so much better. She took time with us to show us many options and talked us through everything in great detail. The whole process was pleasant and made so simple. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








