Hatton Garden Diamond Reviews 296

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just picked up my engagement, eternity, wedding rings plus hubby’s wedding ring, had their health check, polished and cleaned and stunning. We only buy our jewellery from Hatton Garden Diamond because... See more

Rated 5 out of 5 stars

Gemma Mamo Is a diamond dealer who knows her stuff, I wouldn’t trust anyone else, Gemma sourced my diamond and it’s cut, clarity and grade is incredible value for money. I whole heartedly recommend Re... See more

Rated 5 out of 5 stars

The best service on the market, made a bespoke design for me in under a week with fantastic quality.

Rated 5 out of 5 stars

Couldn’t recommend Hatton Garden Jewellers enough. Bought my engagement ring here and just returned to buy our wedding rings. Excellent customer service, every effort made to help you get what you wan... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

Hatton Garden Diamond is the leading brand in Hatton Garden London. Regency Jewels offer the finest quality diamond rings and bespoke jewellery, all based in close reach of one another in the historical Hatton Garden


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

10/10 service

The best service on the market, made a bespoke design for me in under a week with fantastic quality.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service to find the right jewel for you!!

Beautiful jewels , excellent service, very friendly staff.... we have been clients for many years now! Steve and Swilly have looked after us so well that we wouldnt even think of going somewhere else! I they will always do everything they can to find what YOU want! I recommend them most warmly!!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service from Hatton Garden Diamond London

My wife had a couple of rings to be cleaned and adjusted and a necklace to be shortened - spoke to Steve and Swilly and they were amazingly kind helpful and efficient and all the items looked stunning when we collected them.They are by far the best jewellers we have come across.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I had the absolute pleasure of purchasing an engagement ring with the help of Rania, and I truly couldn’t have asked for a better experience. From the moment I walked in, she made the entire process feel relaxed and enjoyable. Rania was incredibly patient, taking the time to answer all my questions without ever making me feel rushed. Her knowledge and professionalism were clear from the start, and when I asked for her opinion, she offered thoughtful, honest advice that I genuinely appreciated.

Rania was down-to-earth—it made what could have been a stressful decision feel exciting and personal. Rania really took the time to understand what I was looking for and guided me with warmth and care every step of the way.

Highly, highly recommend. She’s a lovely lady, and I wouldn’t hesitate to go back for future jewellery needs. Thank you, Rania!

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Hatton Garden Diamond - simply the best!

I purchased an engagement ring from Hatton Garden Diamond last year, and I couldn’t be happier with the entire experience. The ring is absolutely stunning—my fiancée loves it and still gets compliments on it all the time! We were so impressed that we’re now back this year to choose our wedding rings, and there was never any doubt we had return.

A special thank you to Mitchell for his expert advice and professionalism throughout the process—he made what could’ve been a stressful decision feel effortless. Huge thanks as well to Gemma and Stephen for all their help and support. The entire team is knowledgeable, friendly, and genuinely passionate about what they do.

Hatton Garden Diamond is simply the best—highly recommended

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

I have just collected a blue Sapphire…

I have just collected a blue Sapphire engagement ring for my fiancé to be from Harmony Jewels. Rania was great from start to finish, very knowledgeable and was on hand to answer any questions. Would definitely recommend! Ring itself looks perfect.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Massive thanks to Maria & Harmony Jewels!

I recently collected my engagement ring and I cannot recommend the team at harmony Jewels enough. Not only is the ring stunning but they really help you pick out the perfect diamond and ring.

A special thanks here goes to Maria who from the moment I first walked in, I was made to feel comfortable and really well looked after. Her genuine approach was unlike other jewellers in the area that pushed and cornered you into a sale.

She really took the time to inform me about diamonds and it was her excellent customer service that made me come back and choose a ring with them. 10/10 would recommend!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

“Exceptional Service and Craftsmanship: A Seamless Online Experience with Harmony Jewels”

I am a South African working on cruise ships, which makes it challenging to visit a jeweler in person. Luckily, a friend introduced me to Harmony Jewels. Although she hadn’t purchased anything from them, she had heard good reviews. Given my limited time ashore, as our ship only docks every two weeks in Southampton, it felt like fate when I found Harmony Jewels. Other companies I had contacted told me it wouldn’t be possible to order a ring online, especially due to concerns about sizing and delivery.

Before reaching out to Harmony Jewels, I did my research and saw many positive reviews. Several people specifically mentioned Antea as the one who had assisted them, so I was hoping she would be the one to help me as well. To my delight, Antea was the one who responded to my inquiry and guided me throughout the entire process.

Antea not only helped create my wedding ring and turn my vision into reality, but she also made sure the design was within my budget and provided the best possible solution for what worked for me. Her expertise and attention to detail made everything easy, even though we never met in person or spoke over the phone. Antea’s remarkable, bubbly personality came through in every interaction, and I couldn’t have asked for better service.

I was initially hesitant to order a ring online, but Antea made the process completely stress-free. She answered all my many questions with patience and professionalism, and kept me updated at every step. She truly is an asset to the company.

Despite the short timeline, Antea ensured my ring was completed ahead of schedule. I cannot thank her and Harmony Jewels enough, and I will definitely be ordering from them again.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased an engagement ring…

I recently purchased an engagement ring from Hatton Garden Diamonds and I can't recommend them enough. They were so helpful in finding what I wanted at a price I could afford. Since my partner had also purchased a ring from them the month prior they gave me a returning customer discount which made all the difference. The staff went above and beyond. They got my ring ready within a week and they offer a clean every 18months free of charge. They also offer resizing FOC so I had total peace of mind if it didn't fit that it would be sorted no problem.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Lifetime Time Care

Just picked up my engagement, eternity, wedding rings plus hubby’s wedding ring, had their health check, polished and cleaned and stunning. We only buy our jewellery from Hatton Garden Diamond because they sell the very prettiest diamonds! They also look after you incredibly well. Thanks guys!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional people & service

It can feel very intimidating shopping for a ring in Hatton Garden, but Swilly, Mitchell and Stephen of Hatton Garden Diamond instantly made me feel at ease. You can tell they’re a family run business as they took their time to educate me about diamonds and were very sensitive to my requirements and budget. The result was a fantastic deal on a ring which was beautifully designed and crafted. Amazing 5 Star Service THANK YOU !!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Hatton Garden Diamonds just amazing

Hatton Garden Diamonds just amazing,
We came here because my special wedding and engagement rings were too small because of arthritis, the amazing staff have been so helpful.
Nothing has been too much trouble, and my 2 rings have been made like brand new again.
I’m absolutely thrilled.
I highly recommend, and I’ve bought other jewellery in for attention.
I’m so grateful, for all they’ve done.
Service and customer care are absolutely superb.
A massive thank you to all the staff, especially Stephen *******

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Diamond ring for wife’s birthday. 5/5

I was looking for a platinum diamond ring for my wife’s birthday. I was attracted by the excellent value for money and lovely website.

After ordering I was nervous about spending so much money without seeing the product.

Gemma kept my updated throughout the process and when the ring arrived i was so pleased. It’s a substantial piece of jewellery which is exactly as shown on the website.

I can highly recommend this company.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I can’t thank you enough for the beautiful ring you made for me. Your service and knowledge was excellent. After our initial consultation I received a CAD design of what we had discussed. I made a few changes to the design and a new CAD was resent. Nothing was too much trouble.
I can highly recommend Hatton Garden Diamond as a place to visit.
Hoping we will have the opportunity to see you again soon Mitchell.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Nisha helped choose an eternity ring…

Nisha helped choose an eternity ring which sat beautifully with my existing engagement ring (gently guiding me away from a setting which would have been far too clumsy). My existing engagement ring was retipped & cleaned as part of the service & looks like new again. Thank you.

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Nisha

We received excellent service and advice from Nisha when looking at rings for a 50th birthday. Nothing was too much trouble. Stephens experienced view was also much appreciated. The products are the very best and the prices are very fair. We were so pleased we went back to Nisha to look for necklaces and we would not shop anywhere else now. We would highly recommend this shop.

August 30, 2023
Unprompted review

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