Flight Centre Canada Reviews 396

Everything is made easier with Jane in Burlington Ontario.

Truly a professional.

Outstanding service and forethought.

Great recommendations for hotels as well.

Payment process worked like a dream

It is always a pleasure dealing with Sam for my flight reservations > She is always super friendly . Professional and efficient !

The personal attention that the agent provided to help me plan an in-Canada trip was great! She gave me multiple options to choose from and responded within minutes. Thanks so much!

I’m so thankful for Brei’s help with a last minute trip. Her response time is very fast. She understood my preferences for the flights and all has been accomplished with professionalism, efficiency and kindness. Thanks so much Brei!!!

The process was very easy and simple but the groom got sold rooms that was not offered at this particular resort. (1 king bed vs 2 single beds). So now we are stuck with 1 king bed without recourse because the person who sold him the rooms is no longer with the company. Have not heard anything from Flight Centre in terms of this mix up personally.

If I could give 6-starts review, I would be happy to do so. When I walked into Flight Centre location on W 4th in Kitsilano, surely the Fortune must smiled on me. I was warmly greeted by Ms. Katelyn L. who proved that amazing customer service didn't die. Katelyn was more than one can expect from a travel agent - professional, friendly, expertly putting our travel plans together with a warm smile, and patiently explaining all my questions. I will never go anywhere else for my future travels and I commend Flight Centre to hire such excellent employees, thank you!

I was in need of a last minute booking and Erin was all over it with the best possible options and it fulfilled my needs! Thank you so much!

Agent was very helpful

I’ve been going to Flight Centre for years now and am so impressed by the assistance I’ve received from everyone at this office. I couldn’t travel without them.
Recently I went to Andrew Stafford with a trip-related insurance issue. He was incredibly patient and kind. And solved what to me had been a huge problem.
It’s great to have Flight Centre as a resource. Good work you all!

We haven’t left for our trip yet, so this review is focused solely on the planning and booking experience — and we couldn’t be happier. Working with Linda was a true pleasure. She made us feel genuinely heard and took the time to present all our options, which was incredibly important to us.

What we had expected to be a stressful process turned out to be simple and even enjoyable, thanks to Linda’s expertise and care. She crafted an itinerary that met all our needs and requests, stayed within budget, and delivered exceptional value.

We’re so excited for this trip — and just as excited to reconnect with Linda once we’re back to share highlights and start planning the next one!

Ps: As an added bonus, Linda's got a great sense of humour!

I Have consistently used Flightcentre for 10 years .
Staff are great and knowledgeable.
It would be nice to have an actual store to go back into in Barrie .

Isabelle was awesome to deal with when I booked flight july 3 2025 to Slovakia and Dave was equally great booking my vacation to Pierto Plata this november.

Keep up the Great Work Everyone

Lance Panerio in BC Canada has been our travel Agent for decades. He booked our first trip with no kids 26 years ago and has booked our family vacations ever since

As the kids grew - so did our horizons. Lance always sent us to the most amazing places and they were always clean and well located

First it was Mexico - then Thailand - then Nicaragua and most recently he’s booked the itinerary for my husband and son for Germany, Denmark, Sweden and Norway

We booked a trip on our own last year and it ended up being so much work it was like a full time job!!

Plus we don’t know the tricks to getting rental cars/ choosing the right hotel and generally little side trips that he recommends

He is a very well connected and experienced trip planner

I wholeheartedly recommend him!!! Flight Centre have a gem in him.

We have received an exceptional service from travel expert Reema Al Khoja. From the moment we walked into the flight center, Reema greeted us and offered her assisstance. She has taken the time to explaine everything related to our flight booking. She stayed intouch via phone and kept us updated on all her attempts to solve un expected issue with the seats reservation. Thank you Reema for your help and above and beyond customer service.

I had the pleasure of working with Ashley Harold at the Flight Center in Burlington. This was basically a last minute flight to Calgary for the Calgary Stampede and to visit Banff. Ashley was very professional and courteous along with showing a lot of patience as it was close to closing time. Ashley is very passionate about her duties and making sure that her clients are satisfied with the service they receive. I would recommend Ashley for your booking needs.

I had the pleasure of working with Neil Chesworth who is absolutely amazing. From helping us with the cruise, flight, hotel and ground transportation for our family upcoming vacation in a few weeks. He left no stone unturned and we’re so happy and thankful to him for taking care of our vacation needs. We have everything we need and are looking forward to our vacation.

I had the pleasure of discovering Flight Centre a few years ago and use their services for all my travel needs.
Professional, knowledgable, expert customer services, with competitive pricing makes Flight Centre a must try for your travel needs.
My family has unique travel needs, that our agent expertly handles.
I choose Flight Centre over my loyalty carrier services for the above reasons.
Consider Flight Centre's personal upgrades they really do add to an enhanced travel experience.

We have dealt with Vicki Malcolm from Flight Centre at Burlington Centre and she has always gone above and beyond. She has made our travel experiences awesome and flawless. She answered all of our questions and made recommendations which made our holidays incredible.

Jaime was patient and kind throughout the booking process. I’m confident that we’ll have her support if anything goes wrong

Your agent Mary Jarvis is great, she is very knowledgeable, helpful and goes out of her way to make us happy

Great experience with Sunil Taneja. Everything was well explained. Appreciate his great service in finding me the right ticket.