Flight Trotters✈️ Reviews 

1,543
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Customers found the booking process smooth, quick, and easy, often receiving tickets promptly. Many praised the excellent service and helpful staff for their politeness, professionalism, and proactive support. People frequently appreciated finding great and affordable prices, highlighting clear pricing and no hidden charges. However, some customers noted significant pricing issues, reporting advertised deals were often unavailable or increased substantially after initial booking. Others experienced bookings cancelled without clear explanation, or were pressured to pay extra for services like luggage, causing frustration and a lack of flexibility.

What people talk about most

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising the amazing and... See more

Booking process

Reviewers highlight positive aspects of the booking process, with many finding it straightforward, efficient,... See more

Service

Reviewers mention positive feedback about service, often describing it as quick, efficient, and excellent.... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, politeness, and... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amazing company, got my flight tickets straight away and had no issues. Offered the most discounted rates and will definitely choose them again for the future

Company replied

Rated 4 out of 5 stars

I was sent this link to review traveljunction.co.uk who I used to purchase some flights back from Cairo to the UK. The service was great. However I wsss then asked to provide positive reviews on no le... See more

Company replied

Rated 5 out of 5 stars

Was directed to Travel Junction via Skyscanner. Prices were cheaper than the airline directly. Had to chase to receive e-tickets after 24hrs but Oscar was particularly helpful, quick & responsive. Ha... See more

Company replied

Rated 5 out of 5 stars

I was a bit unsure using a third party but I found a great price for my flight. Flight wasn’t confirmed immediately but I received a follow up call to amend my return flight. Only a later flight which... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

Find the best airfare deals, last minute flight, cheap flights, cheap holidays and many more at Flight Trotters UK. Call our agents and book your tickets.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,543)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received me e ticket

July 18, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great prices and easy to use website

Great prices and easy to use website

July 10, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 1 out of 5 stars

As we many 1 Star reviews here

As with many 1 Star reviews here.

Website offers a really low price, you don't actually purchase your ticket.

Someone calls you and offers your ticket double the price you thought you was going to get.

Stop this type of poor 3rd party service.

It's getting ridiculous as you're wasting peoples time and it's unsettling as you make people put in their card details.

I DO NOT RECOMMEND!

July 5, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Helpful services

Helpful services

July 9, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

The price is a bit high but am happy…

The price is a bit high but am happy with the service

July 7, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger

We really apologize for the series of circumstances that led to the aforementioned concern being brought up, particularly in light of your booking experience. We acknowledge your input. We take great satisfaction in upholding the best standards for our clients. We apologize, nevertheless, if we didn't live up to your standards in light of your comments.

Thanks and Regards,
Customer Relations Team

Rated 1 out of 5 stars

What a waste of time..

What a waste of time... there website doesn't give me an option to select baggage and gives suspiciously low prices compared to other sites.
Agter booked you get a call from there sales team and say that baggage is extra and have to pay more to get the luggage included.. which basically makes more expensive than the other sites I compared.

Stop wasting our time.

July 6, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

The coordinator was very helpful and…

The coordinator was very helpful and patient.

July 6, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Excellent response and the price is…

Excellent response and the price is affordable

July 2, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Excellent prices and services

Excellent prices and services

July 2, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Recieved a call from a man called sam…

Recieved a call from a man called sam confirming my flight and bandage allowance and asking me to do a review so he can get paid.
Let’s hope the flight is good. To be honest the call made me anxious

July 2, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Easy and good pricing

June 30, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

I’m very Happy

I’m very Happy

July 2, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Rated 1 out of 5 stars

I reserved and th price change

I reserved and the price changer inaperçue sec after
I called them wright after for more infos and They said that the transaction was not done and cost will be $300 more. Don't use that compagny, they will take your money

FT1001183

June 29, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Best price with one drawback...

Needed to fly to New York from London at short notice for a funeral. Travel Junction had the lowest price (a good deal lower, in some cases) and were easy to deal with. One problem, though. My flight was booked through Finnair and operated by American Airlines. Neither would let me check in online (apparently, they don't let you do this if you book through online agents), so I had to do so at the airport.
Going out, American didn't allocate a seat until everyone else had boarded... but then surprised me with an upgrade to Premium Economy. Result!
Coming back, and checking in at JFK, I got the dreaded cramped middle seat in front of screaming and kicking kids, with a three-hour flight delay. Swings and roundabouts, eh?

June 24, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Searching for my flight was very easy

Searching for my flight was very easy , prices was cheap and affordable, lovely service .

June 29, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Ben was v helpful and would use again…

Ben was v helpful and would use again company

June 29, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Very nice prices

Very nice prices

June 28, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Baggage allowance should more.

Baggage allowance should more.. it will help for all passengers.

June 28, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Thanks to Mr Ben for patience and…

Thanks to Mr Ben for patience and supportive suggestions.

June 26, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great service from Sam

June 27, 2024
Unprompted review
Flight Trotters✈️ logo

Reply from Flight Trotters✈️

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

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