Fliki Reviews 3,007

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the platform incredibly easy to use, intuitive, and helpful for daily content creation, making video production straightforward even for beginners. People are particularly impressed with the high quality of the AI-generated content, including natural-sounding voices and efficient script-to-video workflows that save significant time. The flexibility to modify visuals and the wide selection of voices and languages are also frequently praised, contributing to a smooth and enjoyable content creation process. However, some customers also noted significant issues with customer service, reporting unresponsiveness to urgent emails and support requests, leading to frustration and unresolved problems. Additionally, a few other people felt that the product sometimes generates videos with content that requires careful review or that the AI voices occasionally skip words, requiring manual adjustments and wasting credits.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many praising its script-to-video workflow,... See more

Artificial intelligence

People report positive experiences with artificial intelligence, highly recommending it for creating engaging... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high-quality videos for... See more

Customer service

Reviewers consistently express strong dissatisfaction with customer service, often describing it as extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy to use, good results although not very natural some times. Very nice the usage of background music, many voices from many countries, even. It produces high quality audio in the end.

Rated 4 out of 5 stars

The layout of creating video shorts is straight forward for newbies, the design options have enough stock to generate your creativity

Rated 4 out of 5 stars

Its very easy to make videos, and there are many options to curate your video and make them unique.


Company details

  1. Software Company

Written by the company

Lifelike Text to Speech & Text to Video converter that helps you create audio and video content using AI voices in less than a minute. Generate realistic voiceovers for Youtube, Educational, Marketing, Training Videos and more using our largest collection of over 700+ AI voices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Agresive attempt to charge my account not even having a subscription

I had one year subscription and I didn't want to continue. In my account shows that I have no subscription at the moment but they still trying everyday to charge me $336 for a standard account. I have sent them more than six emails with screenshots from my Fliki account that I dont have an option to cancel my subscription, but no response other then "Sorry to see you go, please cancel your subscription". No customer support touch, just trying again and again to charge my account. Be careful. Despite that the Fliki is operating under the Nine Thirty Five LLC incorporated in Delaware to attract investors and portfolio and become more credible, the team might be outside US.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Fliki app is one of the best app for video generation . It creates videos according to your script,it is easy to use and user friendly. Very fast and simple

December 5, 2025
Unprompted review
Rated 4 out of 5 stars

Really easy to use

Really easy to use, good results although not very natural some times. Very nice the usage of background music, many voices from many countries, even. It produces high quality audio in the end.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Service never worked, support ghosted me for 4 days, refund denied

I purchased Fliki's annual plan (€176,90, approximately $193 USD) on November 2, 2025 at 8:00 PM CET. The service failed immediately upon first use with an error message telling me to "contact support."

Timeline of disaster:
November 2, 8:25 PM CET - First support email with error screenshots
Result: No response
November 3, 6:51 PM CET - Second email after 17 hours of silence, service still broken
Result: No response
November 4, 5:25 PM CET - Third email with formal refund request citing EU consumer law
Result: No response
November 6, 7:00 AM CET - FIRST response after nearly 4 DAYS
The "solution" they offered?
Convert my annual plan to monthly and refund the difference (partial refund only).

Let me be clear: I have NOT used even one second of this service. It never worked from the moment I paid. Their system malfunctioned immediately, and their support team was completely unresponsive for 4 days.

Why this is unacceptable:

1. Service was never delivered - I paid for a working product that never functioned
2, Support was non-existent - 4 days to respond is disgraceful for a paid service
3. Refund policy violates EU law - Under EU Directive 2011/83/EU, consumers have 14 days to cancel online purchases and receive full refunds, especially when the digital service is not delivered as promised
4. Zero accountability - They blamed "email deliverability issues" instead of taking responsibility

What I'm doing now:
✅ Filed formal refund request with deadline (November 7, 4:00 PM CET) - IGNORED
✅ Filing chargeback dispute with my bank (Mastercard)
✅ Submitting complaint to EU consumer protection authorities
✅ Publishing this warning across multiple platforms
✅ Full documentation with timestamps and screenshots preserved

My advice: Stay away from Fliki. There are better alternatives that actually work and have functional customer support:

- Pictory
- Descript
- Runway
- InVideo

Don't waste your money like I did. When a company shows you who they are, believe them. Fliki showed me they don't care about customers, don't respond to support requests, and won't honor basic consumer rights.

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

The worst AI app ever in history and will remain even in future

Very bad! They did not refund my money even though i subscribed 1 hours ago and didnt even export anything generated! I was learning how fliki works and after 70 minutes they counted them from my 180 minutes credit/mo i just was tetsing how the edit works and just listned to the Ai generated video in preview to see the quality and its performance but they just wipe 70 minutes without even exporting! Scam

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

That’s why I’m leaving Fliki.

Fliki started out promising, but the system failed more than once.

The AI voices skip words often, wasting credits every time I have to regenerate scenes.

They refused to restore credits or refund money when their system fails, and their customer service is poor, slow, and unhelpful.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible support! the docs are ioutdated & broken so you have to find a solution for yourself. Support doesn't answer after you find a problem. they only send you links to the broken doc!

August 26, 2025
Unprompted review

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