FlipBuilder Reviews 306

Great customer service. Ashley, was my rep and she goes out of her way to make sure any issue you may come across are resolved quickly. Software has been getting better as they continue to fine-tune and add functionality.

Outstanding support from Ashley - couldn't be happier!
I can't say enough good things about the exceptional service I received from Ashley at FlipBuilder. Her response was incredibly fast and professional, and she went the extra mile to ensure everything was set up perfectly for me.
I was having trouble with device registration and needed to download the latest version of Flip PDF Plus Pro. Ashley not only confirmed my registration permissions quickly but also provided the direct download link, making the entire process seamless and hassle-free.
This level of customer support is truly refreshing in today's world. Ashley's efficiency and helpfulness saved me time and eliminated any potential confusion. FlipBuilder is fortunate to have such a dedicated team member, and I'm genuinely grateful for her assistance.
Highly recommend FlipBuilder not just for their software, but for their outstanding customer service. Five stars without hesitation!
— Greene

Very comprehensive app with excellent support.

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a Vimeo video to embed properly — something that took me hours to troubleshoot on my own — and not only did Ashley respond quickly, she actually wrote the exact embed code for me.

It worked perfectly on the first try, and saved me an enormous amount of time and frustration.

This kind of support is rare these days — FlipBuilder is lucky to have her, and I’m incredibly grateful for her help. Absolutely five stars across the board!

— Brett Johnson

I've been using Flip PDF Plus for over 10 years to create digital flipbooks for my company's website. It's a reliable and professional tool that turns catalogs and brochures into interactive, easy-to-browse content for our clients. We consistently receive positive feedback: the enhanced reading experience makes our materials more enjoyable and accessible.
Special mention goes to their support service — always outstanding, fast, and precise. This software has evolved over time and remains a cornerstone of our digital communication strategy.

Best support, Ashley solved my problem very quickly.

Excellent customer service (Ashley).

FlipBuilder offers an outstanding platform for sharing ebooks professionally. I’m particularly impressed with their intuitive interface, which makes presenting digital publications both easy and visually appealing.

Their customer service is also top-notch—they respond to emails quickly and always provide effective solutions to any technical issues I encounter.

I highly recommend FlipBuilder to anyone looking for a reliable and polished ebook sharing solution.

I had not used the software for an extended period, and upon requiring it again—following a system update—I discovered that my registration was no longer recognized. Regrettably, my original registration code failed to reactivate the software. I contacted customer support, and I was most impressed by the promptness and efficiency with which they addressed my issue. The quality of both the support and the software is truly commendable. My sincere thanks.

Responsive and efficient service! I'd definitely recommend it!

Ashley provided one of the best customer support experiences I've ever had. She responded quickly, with professionalism, warmth, and incredible patience. Her clear and helpful answers made everything so much easier to understand.

Spoke to a person called Ashley,
Super helpful, quick replies, polite and to the point, and made what could have been a pretty stressful Friday into a relaxing day that started off well.
Thank you Ashley, your a star

Really fast response, very helpful. Idfeal support.

After searching all over for a flipbook app for my client who owns a restaurant in northern Virginia, and had the features that should be included in all flipbook apps, but sadly aren’t, I came across FlipBuilder! Unlike 95% of other apps, they only charge a one time fee and the price is pretty fair considering FlipHtml5 charges the same amount annually. I also love the fact that it comes with both a desktop and mobile version! I would definitely recommend to any business owner that wants their customers to have an interactive experiences, no matter what you’re selling.

109 / 5.000
Hello, the support provided was excellent, timely, and in a timely manner. The solution was precise and very helpful. Congratulations.

Ashley reply promptly to my inquiry, thank you! All my experience is positive with flipbuilder customer service, they even helped fixing a bug I had with the software last year which was also much appreciated! Would recommend this service to all.

Always enjoyed using Flip Builder but the back office support team - especially Ashley, were equally top class.
Would recommend using them wholeheartedly

The support team is fantastic, Ashley from the team solved the issue I had with the develope team in a very short time.
The flipbuilder tool is really good, but I must say that the support team is even better

Ashley is very helpful. I emailed her asking a question, She replied in minutes to every mail I sent and what i needed was done. Perfect Service. Cant fault it at all. Especially when she referred me to a link and said, but I can help you if its easier.