Would never ever use them again what an absolute waste of money. I put an ad on there. It was saying that I've had over forty people ask for details ( ie phone number or email ) and not one person ha... See more
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See what reviewers are saying
No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So ar... See more
Company replied
Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choic... See more
Company replied
I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another suppli... See more
Company replied
Company details
Written by the company
Flipper has ceased trading as of 22 October 2021
Contact info
1 Clevedon Walk, Nailsea, BS48 1WA, Bristol, United Kingdom
- 0345 528 0000
- support@flippercommunity.com
- flipper.community
Always helpful
April 21, 2021
Reply from Flipper
Hi Jonathan,
Thank you for your 5* review.
We are so pleased to hear that have found Flipper so helpful!
We will continue to ensure you always remain on the best deal available!
Kind regards
The Flipper Team
Reply from Flipper
Hi Abi
Thank you for your review.
We are so pleased to hear that have found Flipper easy to deal with.
We will continue to ensure you always remain on the best deal available!
Kind regards
The Flipper Team
Brilliant concept and company
Brilliant concept and company
Easy registration and they do all the rest
Saved me over £500 for the next year
It’s crazy energy companies penalise if you remain loyal
April 19, 2021
Reply from Flipper
Hello Dr Nathoo!
Welcome to Flipper!
We are so happy that we have helped you save money and we promise to continue doing so, month in and month out.
Should you ever need our assistance, please do not hesitate to get in touch.
Kind Regards,
The Flipper Team.
Reply from Flipper
Hi Toni,
Thank you for your 5* review.
We are so pleased to hear that have found Flipper easy to deal with and you are happy with the new deal we have found for you.
We will continue to ensure you always remain on the best deal available!
Kind regards
The Flipper Team
Very pleased
Flipper makes switching easy and I'm very pleased with the service I receive. A real person answers the phone without delay and is always very helpful.
April 17, 2021
Reply from Flipper
Hi Tobi58,
Thank you for your wonderful review.
It is so great to hear that you are pleased with our service.
We look forward to saving you more money.
Kind Regards,
The Flipper Team.
Easy all done for you
April 16, 2021
Reply from Flipper
Hi Brenda,
Thank you for your review.
I am glad to hear you are happy with the service.
Kind Regards
The Flipper Team
A no brainer
Very simple process
Immediate action on flips
Effortless on the customers part a no brainer
April 16, 2021
Reply from Flipper
Hi Ken,
Thank you for your review.
I am pleased to hear you are happy with our service and found the process easy.
Kind Regards
The Flipper Team
very happy to be onboard hope to be…
very happy to be onboard hope to be with you for years to come will recommend you to friends and family
April 15, 2021
Reply from Flipper
Hi Peter,
Thank you for your review.
It's wonderful to hear you are happy with our service and you are recommending us to family and friends.
Kind Regards
The Flipper Team
I have given 5 stars for…
I have given 5 stars for communications. I have newly signed up and there were complications because I was moving house, but the people at Flipper sorted it and communicated efficiently and personally. As yet, I have no idea whether this will save me money: time will tell.
April 15, 2021
Reply from Flipper
Hi Joe,
Thank you for your review.
It's brilliant to hear you are happy with our communications and customer service.
Kind Regards
The Flipper Team
The best decision we ever made was to…
The best decision we ever made was to join Flipper.
April 15, 2021
Reply from Flipper
Hi Robert
Thank you for your 5* review. It is so great to hear that you are pleased with our service.
We look forward to saving you more money.
Kind Regards,
The Flipper Team.
Quick and easy
April 14, 2021
Reply from Flipper
Hi Thomas
Thank you for your wonderful review. It is so great to hear that you are pleased with our service.
We look forward to saving you more money.
Kind Regards,
The Flipper Team.
Cannot log in
April 14, 2021
Reply from Flipper
Hi Gajan,
Thank you for your review. I am sorry you weren't able to log in.
I am pleased to see we have been able to speak with you and go through the login process over the phone. Please do not hesitate to contact us if you require any further assistance.
Kind Regards
The Flipper Team
Due to regular swaps to smaller…
Due to regular swaps to smaller companies, I am having to make 2 payments a month - 1 as a final payment to my previous supplier and 1 to my new supplier as a payment on account - this makes monthly cash flow budgeting difficult
April 14, 2021
Reply from Flipper
Hi Andrew,
Thank you for your review. I am sorry you have had double payments in one month.
I have attempted to call you today however, I was unable to get through.
We do completely appreciate the double payments are not ideal. Ofgem, the regulator, state that all the smaller suppliers are able to take an advanced payment, this is held on the account as a credit and an account buffer. Should your Direct Debit payments cover your usage throughout your time with your supplier, this would be refunded once you leave them, however, should you use more energy, this advanced payment would be used to cover your usage.
We do have a wide selection of preferences that can be selected on your account, I have sent you an email with further information on this. If you do wish to go through your account or the options in more depth, please do not hesitate to call me on 0345 528 0000 or reply to my email.
Kind Regards
The Flipper Team
Very pleasant helpful staff
April 14, 2021
Reply from Flipper
Hi William,
Thank you for your review.
It's great to hear you have received our great customer service and we look forward to hearing from you in the future.
Kind Regards
The Flipper Team
Flipper
Glad I found Flipper. I had been with the same energy provider for several years and was paying them a fortune.Final straw was when they were going to put me on an even higher tariff, so I decided to look for a new provider. Joining Flipper in March 2020 was the best thing I could have done as they dealt with everything and flipped me to a deal with a new provider, saving me nearly £800 last year. This year they have flipped me onto another great deal costing me £10 per month less than last year. Very good result!
April 13, 2021
Reply from Flipper
Hi Morma,
Thank you for your review.
It's brilliant to hear you are happy to have found us and we look forward to saving you even more money on your energy bills.
Kind regards
The Flipper Team
It is surely a great time and money…
It is surely a great time and money saver not to have to spend ages trying to find a value for money Gas and Electric provider. The additional bonus is that at end of contract you are not going to get a price hike by your provider putting you on a so called ‘Standard Tariff’!!! Than there’s having the extra peace of mind that you’re updated every so often so you are well aware of any details specifically relevant to yourself.
In short, all the above is my convoluted way of stating that I’m well satisfied with the excellent service provision of Flipper - hence the five stars...
April 12, 2021
Reply from Flipper
Hi Pius
Thank you for taking the time to leave us such a great review.
We're here to take the hassle out of switching so it's great to hear you've had this experience with us! We look forward to seeing what we can save you next switch we flip you!
Kind Regards
The Flipper Team.
fantastic service recommeneded highly
April 9, 2021
Reply from Flipper
Hi Barbara
Thank you for your 5* review.
I'm so pleased you think the service is fantastic. It's great to hear you'd recommend Flipper! If you are recommending us, be sure to use our refer a friend scheme on the website, this means discounts for your loved ones and evouchers for you!
Kind regards,
The Flipper Team.
Bye bye AVRO!
My energy provider was proving to be poor and nigh on impossible to contact. So I spoke with Flipper instead and my issues were resolved within 5 minutes. If only my energy provider could be so helpful - now they have been flipped!
April 9, 2021
Unprompted review
Reply from Flipper
Hi Craig
Thank you for taking the time to leave your review.
I'm pleased to hear we were able to support and resolve your issue. Please do always come to us first as it's likely we can help, and we answer the phone straight away!
Kind regards
The Flipper Team.
Excellent team
Excellent team. Very helpful and knowledgeable. Reduced my costs as well.
April 9, 2021
Reply from Flipper
Hello Chirath.
Thank you for your review.
It is lovely to hear that we have reduced your energy costs as well as that you find our service to be excellent.
We are always here to support and advise you.
Kind Regards,
The Flipper Team
Very pleased with the service you give…
Very pleased with the service you give , I have no problem at all. Thanks very much.Take care.
April 9, 2021
Reply from Flipper
Hello Thomas.
Thank you for your wonderful review. It is so great to hear that you are pleased with our service.
We look forward to saving you more money.
Kind Regards,
The Flipper Team.
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