Would never ever use them again what an absolute waste of money. I put an ad on there. It was saying that I've had over forty people ask for details ( ie phone number or email ) and not one person ha... See more
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See what reviewers are saying
No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So ar... See more
Company replied
Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choic... See more
Company replied
I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another suppli... See more
Company replied
Company details
Written by the company
Flipper has ceased trading as of 22 October 2021
Contact info
1 Clevedon Walk, Nailsea, BS48 1WA, Bristol, United Kingdom
- 0345 528 0000
- support@flippercommunity.com
- flipper.community
I have only just joined Flipper and so…
I have only just joined Flipper and so far I am very happy with them.
April 30, 2021
Reply from Flipper
Hi Rita,
Thank you for your 5* review.
We are pleased to hear that you are happy with our service so far!
We will ensure you always remain on the best deal available.
Kind Regards
The Flipper Team
Flipper are great!
I have been with Flipper for a long while and have always found them to be professional and trustworthy. I pay my small yearly subscription and they do all the hard work. It really couldn't be better.
April 29, 2021
Reply from Flipper
Hi Millymolly,
Thank you for your kind 5* review.
We are so pleased to hear that you are happy with our service.
We are looking forward to saving you even more money on your energy bills.
Kind Regards,
The Flipper Team
Rubbish!
Have tried to switch to Green now 4 times but they can't donit. They come back with bland emails that give no reason. My current supplier has confirmed the switch but still Green can't do it - not trying another time!
April 29, 2021
Unprompted review
Reply from Flipper
Hi Sean,
Thank you for taking my call today, it was lovely speaking with you.
I am pleased that we were able to identify the problem with your Gas consumption that was confirmed with your current supplier which was delaying your flip.
We have now been able to start the process of flipping you onto the best deal available and we are so happy to hear that you would like to sign up the other properties you have.
We look forward to managing this for you and saving you money!
Kind Regards,
The Flipper Team
Flipper shows how quickly you can make cost savings.
It was too early in our relationship to seriously comment on Flipper and whether they have helped me. Now that we are established with our new supplier we can confirm that Flipper have done a great job in finding a new supplier who will give us a tremendous cost saving.
Thank you Flipper for doing a good job and quickly, which should save us a lot of money.
Thank you also for being so supportive whilst doing all the work on my behalf.
April 29, 2021
Reply from Flipper
Hi Francis,
Thank you for your review.
I am really pleased we have been helpful and friendly.
We look forward to continue giving you 5* customer service and finding you the best energy deals on the market.
Kind regards,
The Flipper Team
Straight forward and stress free
April 28, 2021
Reply from Flipper
Hi George,
Thank you for your 5* review.
I am glad our service has been straight forward and stress for you!
Kind Regards,
The Flipper Team
Reply from Flipper
Hi Ben,
Thank you for your 5* review.
Kind Regards,
The Flipper Team
Great service,
April 28, 2021
Reply from Flipper
Hi John,
Thank you for your 5* review.
I am really pleased you think we have a great service. I hope you enjoy your time with us!
Kind Regards,
The Flipper Team
Flipper review
I have had a fabulous experience with Flipper having been recommended it by my Dad. I have saved a significant amount of money on my electricity bills which were getting ridiculous. I only have electricity I my home so this has made a huge impact on my direct debits. I think I have saved about £550 pounds since signing up which has been fabulous. Excellent customer service. Staff are quick to answer the phone and give advice about tariff swops etc. Very pleased.
April 28, 2021
Unprompted review
Reply from Flipper
Hi Charlotte
Thank you for your review.
It is really good to hear that we have had such a great impact on your Direct Debit. We hope that you enjoy your savings!
Kind Regards,
The Flipper Team
Excellent customer service
Excellent customer service, very friendly and helpful staff.
Flipper saved me money on my gas and electric as soon as I flipped.
I would 100% recommend Flipper to all my friends and family.
April 28, 2021
Reply from Flipper
Hi Amir,
Thank you for your review.
It is really good to hear that the team is very friendly and helpful. We hope that you enjoy your savings!
Kind Regards,
The Flipper Team
Great service and customers come first with Flipper.
Flipper have always behaved towards me as their customer as most important - not energy companies. That is the way round it should be for a switching service. While there is a fee (if they save you money) I feel this ensures I am the most important part of the equation with Flipper - whereas other companies, who offer switching services for free, most likely make their money by making back hand deals with energy suppliers. This likely does not lead to the cheapest energy prices nor the best customer experiences. So I would recommend Flipper to anyone looking to take the hassle out of energy switching.
April 27, 2021
Reply from Flipper
Hi Henry,
Thank you for your 5* review.
It is great that we have been able to take the hassle out of energy switching for you. As Flipper does not take commission we work for you, making sure we provide you with excellent customer service and the best energy tariffs.
Kind Regards,
The Flipper Team
Reply from Flipper
Hello lftikhar,
Thank you for your review. We are pleased to hear that you find our service to be excellent and we are looking forward to saving you money on your energy bills.
Kind Regards,
The Flipper Team.
A very helpful and informative website
A very helpful and informative website
.As I understand the process they trawl the most up-to-date energy offerings and select's the appropriate tariff which matches your provided criteria.
I have been with Flipper for one month now nevertheless, I have had insufficient time to assess the cycle completely.
As things stand at the moment I am fully satisfied with the performance of the Flipper team.
April 23, 2021
Reply from Flipper
Hi Robert,
Thank you for your review.
I am glad you are happy with our service and we look forward to keeping you on the best deal and saving you money.
Kind Regards
The Flipper Team
Great service and value for money.
Great service and value for money.
Saved me a lot of stress and money with great customer service.
April 23, 2021
Reply from Flipper
Hi M. A Gani,
Thank you for your review.
I am delighted to hear you are happy with our service and that we have saved you the stress of searching and switching.
Kind regards
The Flipper Team
Reply from Flipper
Hi Lloyd,
Thank you for your review.
I am pleased to hear you are happy with our service.
Kind Regards
The Flipper Team
I've been a member of Flipper for several years…
I've been a member of Flipper for several years. I'd recommend it because
- I've certainly saved a lot of money.I was taken aback by the size of the saving when I first joined.
- switching has generally been straightforward although it does depend on the efficiency of energy suppliers which can vary a lot
- I've never had a problem in contacting Flipper when I needed to talk to someone to sort out a problem and the staff are very helpful and responsive
- I can't be bothered to research the best deals myself. Life is too short. So getting someone else to do the legwork makes sense.
April 22, 2021
Unprompted review
Reply from Flipper
Hi Michael,
Thank you for your review.
It's amazing to hear you are pleased with our service and that we have saved you money.
We look forward to hearing from you in the future.
Kind Regards
The Flipper Team
An awful flip
An awful flip, took for ever and multiple rejections. Didn’t know what was going on. About as bad as it could get
April 22, 2021
Reply from Flipper
Hi Mr Smith,
Thank you for your review. I am sorry to hear your switch has been rejected.
I have attempted to call you today however, I was unable to get through. I have however emailed you with an update to your account.
We completely understand rejection and objections are very frustrating and we are here to help the best we can with contacting the suppliers on your behalf to resolve any issues.
I can confirm that I am monitoring your account and will be keeping you updated with all progress and contact from the supplier.
Please do not hesitate to contact me on 0345 528 0000 if you would like to go through your account over the phone with me.
Kind Regards
The Flipper Team
I know it easy to switch providers…
I know it easy to switch providers yourself but this is more accurate and for just £30 it's a lot easier.
April 22, 2021
Reply from Flipper
Hi Peter,
Thank you for your review.
It's great to hear you are happy with our service. We look forward to hearing from you in the future.
Kind Regards
The Flipper Team
great service
April 22, 2021
Reply from Flipper
Hi Steevo,
Thank you for your review.
It's fantastic to hear you have received our great service, we look forward to hearing from you in the future.
Kind Regards
The Flipper Team
Switching is so easy with Flipper
Switching is so easy with Flipper - there's virtually nothing to do! If you need to contact them their help-line service, which is based in the UK, is enormously helpful and I've never had to hold on for more than a minute. I've done about seven switches so far and all completed without any hassle. And saved money at the same time!
April 21, 2021
Reply from Flipper
Hi Nigel,
Thank you for your review.
It's brilliant to we have saved you all the hassle of switching and saved you money. We look forward to saving you more in the future.
Kind Regards
The Flipper Team
Very poor in getting help to having a…
Very poor in getting help to having a new meter.
Despite changing suppliers and still taking my DD, we were without a meter for about 10 months, with no sign of any refund. Very poor, and confirms my opinion of the privatised electricity travelling circus.
April 21, 2021
Reply from Flipper
Hi Alasdair,
Thank you for taking the time to speak with me this morning. I am glad I was able to reassure you that I am here to help and will continue helping until all is resolved with the suppliers.
I completely appreciate that having a meter that doesn't work is not ideal and that the suppliers not being able to change this due to the restrictions is frustrating, we are always here to help the best we can by contacting your suppliers on your behalf. Now the meter has been changed, your supplier will ensure your bills are produced on correct readings.
As promised, I will keep you updated on a weekly basis with any progress.
Kind Regards
The Flipper Team
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