Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with... See more
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United Kingdom
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Price was 30% cheaper than going to a store for the exact product. Excellent customer service and delivery experience.

Reply from Flooring King
The quality of the item and how it was packaged to protect it during transit was exceptional. And next day really was next day. No nonsense shopping. As a small business I need a reliable supplier of materials as down time costs money and customer confidence. Thanks to the team.

Reply from Flooring King
With regards to our flooring order, we required verbal advice as to the requsite ammount. We contacted Flooring King verbally and the advice saved time and money. The flooring arrived on time. The six stairwells are at present being refurbished with the Flooring King product and at present looks perfect.
Thnk you

Reply from Flooring King
Loved the flooring and choices but was let down by the materials being damaged in transport. One tube of beading all had 300mm missing from the end and this was covered in moisture. I don’t blame flooringking for this as I believe it happened when stored at haulers. I have spoken with flooring king regarding the issues and very happy with their customer service. Highly recommended to anyone!

Reply from Flooring King
Excellent. Website was clear and easy to use. Communication was great. Delivery was simple. The driver even waited when we were unexpectedly late due to a school issue. Would use again.

Reply from Flooring King
Really good service Excellent communication Delivery service really good When unpacked discovered some trims had been damaged in transit Emailed Flooring King and within ten minutes had received reply and replacement delivered two days later Thank you Karl

Reply from Flooring King
Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with - Scott and Karl. Two incorrect boxes collected same day! Two correct boxes delivered the next day. Excellent service - would recommend and use again.

Reply from Flooring King
This new floor vinyl is very similar to the existing vinyl flooring that has to be removed completely.

Reply from Flooring King
Good quality flooring, reasonable delivery time, and friendly helpful delivery driver. I was updated on my expected delivery time on the day with tracking information and texts
The driver was considerate of my neighbours when parking. All round a good experience.

Reply from Flooring King

Reply from Flooring King
Easy website, chose date for delivery, on day had regular updates as to when arriving. Highly recommend.

Reply from Flooring King
From placing the order and receiving it,we were kept informed about our order all the way. Excellent service from you and thanks.

Reply from Flooring King
Excellent service delivery cost a bit pricey if under £400
Fantastic experience from ordering to quickly getting my flooring. Couldn’t have been better or faster.

Reply from Flooring King
Amazing choice online with clear guidance. Quick delivery and the flooring was a dream to lay. I have never laid any sort of flooring (52 year old woman) but the online guide was fantastic and it has finished the room off.

Reply from Flooring King
Very helpful when I rang and carried everything out to the letter. Easy to order on line. Very impressed.

Reply from Flooring King
Great product ,great price and delivery is first class

Reply from Flooring King
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