I’m really happy with my new floor. I didn’t know anything about lvt before I went into the Wakefield store. Colin was really helpful explained the process and options really well and provided an accu... See more
Company replied
Location
Switch location3B Ings Road, Ings Road Retail Park, WF1 1RN Wakefield, West Yorkshire, GB
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See what reviewers are saying
Paul at the Wakefield store has been really helpful and knowledgeable throughout with assisting us on choosing our LVT flooring. Looking forward to having it fitted in the next few weeks ! There is... See more
Company replied
I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was h... See more
Company replied
Both the store manager (Steve) and the carpet fitter were consistently helpful, friendly and reliable throughout the process. They stayed in touch and showed up exactly as agreed. I'd arranged to hav... See more
Company replied
Company details
Written by the company
Floorstore Wakefield is a 14,000 square foot showroom, split across two levels. We designed it inch by inch to offer a unique customer experience, both visually and physically. Displayed to be logical and inspiring, we hope to give customers the best chance of choosing their perfect floor or bed. With 10,000 square feet devoted to showing their most fantastic range of flooring available to suite all varieties of budgets and tastes. The other 4,000 square feet will display a huge selection of beds, along with other bedding accessories.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
3B Ings Road, Ings Road Retail Park, WF1 1RN, Wakefield, West Yorkshire, United Kingdom
- 01924362642
Get FREE underlay on any flooring order
4.6
Excellent
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fabulous service found what I needed at…
Fabulous service found what I needed at a price that suited and Paul got it sorted and saved for me
August 10, 2026
Unprompted review
Reply from Floorstore - Wakefield
Thank you for your lovely review! We’re delighted Paul helped you find exactly what you needed at the right price and had it saved for you. We’ll be sure to pass on your kind words.
Reply from Floorstore - Wakefield
Thank you for the fantastic review! We’re delighted you found our team so friendly and helpful. We really appreciate your recommendation and hope to welcome you back to Floorstore again soon!
I’m really happy with my new floor
I’m really happy with my new floor. I didn’t know anything about lvt before I went into the Wakefield store. Colin was really helpful explained the process and options really well and provided an accurate estimate of costs, advised on the different shades and confirmed the fitting dates. Wayne the fitter was great too a really nice job, good communication throughout and super efficient ⭐️⭐️⭐️⭐️⭐️
July 27, 2026
Unprompted review
Reply from Floorstore - Wakefield
We’re thrilled that you’re so happy with your new LVT flooring! It’s great to hear that Colin guided you through the options, costs and fitting arrangements so clearly, and that Wayne completed the installation to such a high standard. We’ll be sure to pass your lovely feedback on to them both, thank you for choosing Floorstore Wakefield!
LVT flooring
Paul at the Wakefield store has been really helpful and knowledgeable throughout with assisting us on choosing our LVT flooring. Looking forward to having it fitted in the next few weeks ! There is so much choice and a good range of brands at Floorstore to compare.
August 5, 2026
Unprompted review
Reply from Floorstore - Wakefield
Thank you for your lovely review! We’re delighted to hear that Paul at our Wakefield store was so helpful and knowledgeable while you chose your LVT flooring. We’ll be sure to pass on your kind words. We hope you love the finished result once it’s fitted!
Reply from Floorstore - Wakefield
Thank you for the lovely review! We’re delighted you had a great experience from start to finish. We really appreciate your support!
Great service provided by nice staff…
Great service provided by nice staff who had professional product knowledge and understanding of what I needed
July 21, 2026
Reply from Floorstore - Wakefield
Thank you for your lovely review! We’re delighted that our team provided great service and used their product knowledge to help you find exactly what you needed. We really appreciate your feedback and hope to welcome you back to Floorstore soon!
Paul was great and sorted my floor…
Paul was great and sorted my floor fitting booking with no fuss! Quick wait time and good price.
July 18, 2026
Unprompted review
Reply from Floorstore - Wakefield
Thank you for your great review! We’re delighted Paul made arranging your floor fitting quick and hassle-free, and that you were happy with the price and waiting time. We’ll be sure to pass your kind comments on to him.
Great customer experience
I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was happy with and very efficient in arranging for the job to be completed within a 3 week timescale.
July 17, 2026
Unprompted review
Reply from Floorstore - Wakefield
Thank you for your wonderful review! We’re delighted Paul helped you find the right hard-wearing flooring for your kitchen and arranged everything so efficiently. We’ll be sure to pass your kind comments on to him, and we look forward to completing your new floor.
Quality flooring at a competitive price with knowledgeable staff
I went into the Floorstore a few weeks ago to look at Lvt. When I walked in the store I was greeted with a friendly smile and asked if I needed any help. I explained that I had brought samples of everything I was getting in the bathroom and was looking for Lvt to blend in with them. Colin quickly pointed out where the types of flooring was and where to look for click flooring. He then held my samples and walked around with me and we discussed what I wanted it to look like. He then gave me his thoughts on what would go well with my samples. After comparing different colours and styles and talking things through, I loved one of his suggestions. So today, I returned to buy the flooring and he remembered me. He looked after me throughout the whole process. Colin was friendly professional and smiling, he helped me work out how much I would need and he checked stock levels to ensure it was in stock. If you’re looking to buy quality flooring at a very competitive price and you want fantastic service from someone who knows all about flooring, then go to the Floorstore in Wakefield and see Colin. Highly recommended.
June 15, 2026
Unprompted review
Reply from Floorstore - Wakefield
Hi
Thanks for the review. Glad to hear Colin was able to help you find your new floor.
Regards
Liz
Reply from Floorstore - Wakefield
Hi Luke
Thanks for the review.
Regards
Liz
Staff go above and beyond
Molly went above and beyond when I changed my mind about the tiles I had ordered. She kept me informed constantly and efficiently cancelled my old order and put in my new one.One very happy customer.
June 5, 2026
Unprompted review
Reply from Floorstore - Wakefield
Hi Janet,
Thank you for your wonderful review! We’re so pleased to hear Molly went above and beyond to help when you changed your mind about your order.
It’s great to know she kept you informed throughout and made the process as smooth and efficient as possible. We’ll be sure to pass on your kind words to her.
We really appreciate your feedback and are delighted to hear you’re one very happy customer!
Reply from Floorstore - Wakefield
Hi Wendy,
Thank you for your lovely review! We’re so pleased to hear you received excellent service once again.
We really appreciate your continued support and look forward to seeing you again soon!
Very professional approach
Very professional approach, listened to my requirements and came up with first class service and solutions.
Staff were very helpful and arranged delivery requirement as needed.
Will definitely use the Floorstore for future requirements.
March 19, 2026
Reply from Floorstore - Wakefield
First class service and solutions. We'll take that, Steve. Really glad the team took the time to listen and get the delivery sorted exactly as you needed. We'll look forward to seeing you again next time. Thanks for the kind words!
Great assistance given by Paul at Ings…
Great assistance given by Paul at Ings Road.
May 11, 2026
Unprompted review
Reply from Floorstore - Wakefield
Thank you for your great review! We’re so pleased to hear Paul at our Ings Road store provided such helpful assistance.
We really appreciate your feedback and hope to see you again soon!
Reply from Floorstore - Wakefield
Hi Christine,
Thank you for your great review! We’re so pleased to hear you found our team very helpful.
We really appreciate your feedback and hope to see you again soon!
Robert at Wakefield store very helpful
Robert at Wakefield store very helpful. Speedy delivery and carpet fitted professionally
April 14, 2026
Reply from Floorstore - Wakefield
Hi Geraldine,
Thank you for your great review! We’re so pleased to hear Robert at our Wakefield store was very helpful and that everything was completed with a speedy delivery and professional fitting.
We really appreciate your feedback and hope to see you again soon!
An exceptional experience in every way
Outstanding customer service provided by Molly who was very informed on all products, helpful, friendly and efficient - 5 stars all round and can highly recommend
April 18, 2026
Unprompted review
Reply from Floorstore - Wakefield
Hi Sarah,
Thank you for your fantastic review! We’re delighted to hear you had such an exceptional experience and that Molly provided outstanding service.
It’s great to know she was helpful, friendly, and knowledgeable throughout. We’ll be sure to pass on your kind feedback—your recommendation really means a lot to us!
Very happy with the overall experience
Very happy with the overall experience. They were able to arrange my LVT installation quickly, despite a very tight time window due to building project constraints. When the original installer cancelled, they promptly found a suitable replacement, which was much appreciated. Their pricing is competitive as well. Highly recommended.
September 2, 2025
Reply from Floorstore - Wakefield
Hi,
Thank you for your fantastic review! We’re so pleased to hear you were happy with your overall experience and that we could arrange your LVT installation within a tight timeframe.
It’s great to know the team was able to quickly find a replacement installer and keep everything on track for you. We really appreciate your recommendation and are glad you found our pricing competitive too.
If you need anything in the future, we’re always here to help!
I was quoted far too much materials and…
I was quoted far too much materials and had 2 full boxes left over. I did query at the time and was reassured this was correct and that 10% extra was needed. It was far more left over.
January 12, 2026
Reply from Floorstore - Wakefield
Hi Catherine,
Thank you for your feedback. We’re sorry to hear you were left with more materials than expected. We do recommend allowing extra to account for cuts, waste, and ensuring a smooth installation, but we understand your concerns in this instance.
We appreciate you taking the time to share your experience, as it helps us continue to review and improve our processes.
The buying process was easy
The buying process was easy, the fitters were great and worked so quickly. The floor looks great and is perfect for us.
April 15, 2026
Reply from Floorstore - Wakefield
Hi Jenny,
Thank you for your fantastic review! We’re so pleased to hear the buying process was easy and that our fitters made such a great impression with their efficiency.
It’s great to know you’re happy with your new floor and that it’s perfect for your home. If you need anything in the future, we’re always here to help!
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