Floorstore - Wakefield Reviews 

Someone available to help. No pressures
Would of liked more styles in some of the products

Absolutely amazing customer service.. went in not knowing what I wanted and Scott was such a great help! Got the floor I wanted and the fitter was so efficient and lovely.. can’t recommend Floorstore enough! 😊

Couldn’t be happier with the service we received from Floorstore. Rob was amazingly patient and offered great advice and reassurance, keeping in touch to make sure everything was going to plan.
The carpets look superb and the Amtico flooring is stunning! The fitters went over and above to complete the job to a very high standard!

Scott was helpful and patient. The process was flexible and smooth and installation went well on the day. We're very happy with our new carpet, thank you!

I recently had an excellent experience with the Floorstore, thanks to the amazing team led by Rob and Colin. They helped me refloor my entire house, installing over 150sqm of stunning Invictus herringbone flooring, and over 100sqm of carpet. Both products look amazing and are of top-notch quality.

Whilst we initially faced a small issue with our carpet choice, Rob swiftly upgraded us to a higher-quality option without any fuss, and we couldnt be happier. Throughout the entire process, their commitment to resolving any concerns was impressive. They were always responsive and attentive, making sure everything went smoothly.

If you're in need of flooring, I highly recommend this company for their exceptional products and outstanding customer service!

Helpful staff in the store and the carpet was fitted exactly when agreed. The fitters respected our property and were polite. Good quality carpet at a good price.

We were struggling to get the flooring we wanted for our new extention as what we had chosen required a flat even floor and ours was uneven. After nearly giving up we called at Floorstore Wakefield. Colin was super helpful. Giving us good advise about our choice of floor, finance options and when to get it booked in to work around our renovations and new kitchen arriving. Wayne and Nigel the fitters worked 2 long days. They were extremely professional. We are absolutely over the moon with how it looks, better than we imagined and would recommend anyone to give Floorstore Wakefield a visit. Ask for Colin :)

Used The Floorstore many times and dealt with Rob on every occasion, professional service from the start explaining every product. The fitters take pride in their work and carry out a 5 Star service 100% recommend The Floorstore.!

Day 1 Laminate fitter.
The fitter contacted me on the morning to confirm the time he would attend.
On arrival and throughout the day he was very professional and curteous.
His work was very good and he was very tidy ensurng minimum dust. Overall a great experience.

Day 2 Carpet Fitters.
The 2 fitters contacted me on the morning to tell me what time they would arrive.
On arrival they introduced themselves and were very easy to get on with.
They worked hard throughout the day and were very professional and tidy.
Overall a great job

Great customer service from start to finish. Special thanks to the vinyl fitters who came out and did a fantastic job.

Fabulous service. Quality laminate flooring, a large range to choose from at a good price. The staff are lovely and friendly. The guys that came to fit the laminate did a wonderful job. Very quick and professional. Everything left lovely and clean. Very happy.

Excellent service in store. Competitive pricing. We chose a carpet which was delivered and fitted within 5 days. The carpet fitter did a brilliant job, including a thorough clean up and bagging up the off cuts.

Great service from start to finish. Team did a brilliant job laying the flooring

⭐⭐⭐⭐⭐
I recently had carpets fitted by Floor Store Wakefield, and the experience was exceptional from start to finish. The quality of the work was outstanding, and the carpets were fitted to a very high standard. The room looks fantastic, and the attention to detail is evident.

Both the carpet fitters and the staff at the store were incredibly warm and welcoming. They made the entire process smooth and put me at ease with their professionalism and friendly demeanor.

The follow-up call was particularly lovely. Even if I did miss their call, they left a lovely voicemail this really showed that they care about their customers' satisfaction. It's clear that they go above and beyond to ensure everything is perfect.

Additionally, their prices are very competitive without any loss of quality, which is much better than what you get from the big corporate chain stores.

I highly recommend Floor Store Wakefield for anyone in need of new carpets. Their service is top-notch, and I will definitely be returning for any future carpet needs.

Thank you for the excellent service!

I recently had herringbone LVT flooring installed, and I couldn't be more satisfied with the entire experience. The flooring itself is absolutely stunning—high-quality, durable, and it adds a touch of. The intricate herringbone pattern was laid to perfection, and the craftsmanship is evident in every detail.

The installation team was exceptional. From the moment they arrived, it was clear that they take immense pride in their work. They were professional, efficient, and most importantly, treated my home with the utmost care and respect. They took extra measures to ensure everything was done meticulously, and they left the space spotless.

Overall, I am thrilled with both the product and the service. If you're considering LVT flooring, especially in a herringbone pattern, I highly recommend this company. Their dedication to quality and customer satisfaction is truly impressive.

We got a good carpet at a good price. The fitters were great

The staff were very helpful. Every detail was discussed in plain speech. An affordable top of the range flooring solution for our Narrowboat. They also arranged for a fitter to lay the flooring. All round great serice. Our new floor transformed our rooms. Great job to all Thanks.

Great experience from floor store. Good range of Lino, easy communication when ordering and fitters arrived when they said they would. Lino fitted very skilfully and it looks great!

Very impressed with the whole process. We bought high quality laminate flooring at a good price which was installed to a very high quality and in a short timeframe. Would definitely recommend.

Quality, honest & reliable family business

5 stars Floorstore !!