Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more
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I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more
Company replied
Company details
About Flowercard
Written by the company
Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.
Contact info
48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, United Kingdom
- cs@flowercard.co.uk
- flowercard.co.uk
4.3
Excellent
25K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Speedy from ordering to delivery of beautiful, unusual flower gifts.
I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will be using Flowercard herself she was so impressed. Well done yet again Flowercard. Easy to order, speedy delivery & beautiful gift with extras available.
December 24, 2025
Unprompted review
Reply from Flowercard
Dear Maria,
Thank you so much for your lovely review! We’re delighted to hear that Rachel was so impressed with her Flowercard and that Amy from our customer service team could help you out so quickly. We are looking forward to serve you again. 🌸
Kind regards,
The Flowercard Team 🌸
Don't blame the recipient when it doesn't arrive!
I chose to have my order delivered to myself knowing the recipient would be out for her birthday, and thinking I'd drop it off in the evening.
It did not arrive on the chosen date and has still not arrived the day after.
Telephone number states we are now closed, open between 9am-4:30pm Mon-Fri, it is Saturday today. That'll teach me for giving them the benefit of the doubt and waiting an extra day.
First and last time I'll be using this joke shop!
Don't offer services that you can't provide!
Back to Blooming Wild for me.
January 9, 2026
Unprompted review
Reply from Flowercard
Dear Nat-Nap,
We are sincerely sorry for the frustration and the delay with your delivery. We want to make this right as quickly as possible. Please kindly message us at cs@flowercard.co.uk with your order number or the email address used to place your order so we can investigate this immediately and offer you the best possible solution. 🌸
Kind regards,
The Flowercard Team 🌸
Fresh, beautiful flowers in a lovely card
Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day.
All recipients were delighted with their flower cards and say they were fresh and the Christmas ones derived 30 December were still good 31 December as I write this.
Each card hit the right note and were delivered on the day requested.
Thank you Flowercard for these - definitely recommend your services.
December 31, 2025
Unprompted review
Reply from Flowercard
Dear Angela,
Thank you so much for your wonderful review. We are so pleased to hear that all three of your Flowercards arrived on time and brought some comfort and joy to your neighbours and loved ones. It’s lovely to know that the flowers are still looking fresh. We truly appreciate your recommendation and look forward to helping you again in the future. 🌸
Kind regards,
The Flowercard Team 🌸
Do not order from this company!
Do not order from this company!! Placed an order due to a bereavement and was not delivered. Contacted Flowercard and advised that the recipient has ring cameras and doorbell and no package was delivered but Flowercard did not listen saying it was delivered to side of property or could’ve been out in the bin!!! Awful customer service! Will be contacting trading standards to report them for failure to provide goods!!!
December 24, 2025
Unprompted review
Reply from Flowercard
Dear Claire,
Please accept our deepest apologies for the distress caused by this delivery failure and our subsequent response. We understand how important these flowers were, especially given the circumstances of a bereavement. We are pleased to have now resolved this for you, and we truly hope you are happy with this resolution. This is not the level of service we strive for, and we are truly sorry for letting you down during such a difficult time. 🌸
Kind regards,
The Flowercard Team 🌸
Very cheap & tacky with tiny flowers.
I wanted something special for Christmas for my 99 year old aunt. I ordered the Comfort and Joy basket, for which i paid £40. It was a lot smaller than advertised. The flowers in it were tiny. Almost like daisy's and tiny spray carnation buds with lots of tacky gold bits. Nothing like the picture AT ALL. I was so upset. I will not use this company again.
December 23, 2025
Unprompted review
Reply from Flowercard
Dear Helen,
We are very sorry to hear that you were disappointed with your Flowercard. We aim for high quality in all our designs, and we’re sorry we missed the mark this time. Please reach out to our customer service team at cs@flowercard.co.uk with your order details and a photo of your Flowercard so we can look into this and make things right for you. 🌸
Kind regards,
The Flowercard Team 🌸
Ordered Christmas card 2 weeks in…
Ordered Christmas card 2 weeks in advance.
Said was ready for dispatch 4 days later still not been sent.
Had to chase ,was sent next day .4 days late.
Asked for discount as they where offering 20% nearer to Christmas.
Would only give it too me when I order another card.
Not happy .think customer service could be better .
Never had a problem before.
Had a refund. Was to put right.
December 15, 2025
Unprompted review
Reply from Flowercard
Dear Deborah,
Thank you so much for updating your review. We are delighted to hear that we were able to resolve everything to your satisfaction. We truly appreciate your feedback and look forward to welcoming you back again soon. 🌸
Kind regards,
The Flowercard Team 🌸
A great way to please users for a gift for receiver to enjoy.
A great way to please users for Birthday or Celebration event, always appreciated and better compared to every day gifts.
February 20, 2025
Reply from Flowercard
Dear Skiing Ken,
Thank you for your kind words. We’re so glad to hear our Flowercards are a special part of your celebrations and are always appreciated. We look forward to helping you celebrate again soon. 🌸🙂
Kind regards,
The Flowercard Team 🌸
Gift was delivered on time and was…
Gift was delivered on time and was lovley suprise, quick to order and delivered on time.
December 21, 2024
Reply from Flowercard
Dear Miss Michelle Rigley,
Thank you so much for your lovely review. We are delighted to hear that your gift arrived on time and was a wonderful surprise. We appreciate your kind words and look forward to helping you with your future gifts! 🌸🙂
Kind regards,
The Flowercard Team 🌸
My friend was thrilled with her flower…
My friend was thrilled with her flower card. Arrived when stated in good condition. It was easy to order and to choose your delivery time. Thoroughly recommend, will definitely not hesitate to send in the future.
November 24, 2025
Reply from Flowercard
Dear Angie,
What a lovely review! We are thrilled to hear your friend was delighted with her Flowercard, and that the order arrived on time and in great condition. We appreciate your recommendation and look forward to assisting you with future gifts! 🌸😊
Kind regards,
The Flowercard Team 🌸
The flowers were fine…However I had to… Disappointed
The flowers were fine…However I had to chase the order due to late delivery.
November 24, 2025
Reply from Flowercard
Dear Ann,
We are glad to hear that the flowers were fine, but we sincerely apologise that you had to chase the order due to a late delivery. We understand how frustrating delays are and apologise for the inconvenience this caused.
Just as a helpful reminder, the tracking link for your order should be included in your order confirmation email. Please also note that our deliveries may take 1 to 2 days after the dispatch date. We are reviewing our dispatch processes to prevent future delays. 🌸😊
Kind regards,
The Flowercard Team 🌸
I requested a date which waa completely…
I requested a date which waa completely ignored so the item did not arrive on the actual birthday.
November 24, 2025
Reply from Flowercard
Dear Anne,
We have checked your order against the Royal Mail tracking link. We can confirm that your Flowercard was delivered exactly on the scheduled date you requested for the birthday. Please review the tracking history on the link provided in your order confirmation, which verifies its arrival.
We apologise for any confusion regarding the delivery timing, but we are relieved to confirm the item arrived on schedule. 🌸😊
Kind regards,
The Flowercard Team 🌸
The service recieved is good they have…
The service recieved was excellent and the sympathy flowers were greatfully recieved
June 24, 2025
Reply from Flowercard
Dear Lynne,
Thank you for your feedback! We sell Flowercards, we appreciate the kind words regardless! 🌸😊
Kind regards, The Flowercard Team 🌸
Reply from Flowercard
Dear Marie Close,
Thank you for your kind words. We are pleased you found your Flowercard lovely and that the delivery was quick and efficient. We appreciate your feedback. 🌸😊
Kind regards,
The Flowercard Team 🌸
The person I sent the flower card to…
The person I sent the flower card to after her baby arrived safely was very happy 🌼
January 28, 2025
Reply from Flowercard
Dear Miss Thomas,
We are delighted that our Flowercard was the perfect gift to welcome the new baby and brought happiness to the recipient. Thank you for letting us know. 🌸😊
Kind regards,
The Flowercard Team 🌸
Good and prompt customer service who…
Good and prompt customer service who were very happy to help me with an order query I had. The recipient was very happy with the flowers they received and the service was quick and efficient. Would recommend!
November 8, 2025
Unprompted review
Reply from Flowercard
Dear Christina Marie,
Thank you for your recommendation! We're pleased that our customer service team could assist you quickly and that your recipient loved their Flowercard. We appreciate that you recognise our prompt and efficient service. 🌸😊
Kind regards,
The Flowercard Team 🌸
Delighted with range of choices and…
Delighted with range of choices and final purchase!
October 25, 2025
Reply from Flowercard
Dear Ms Elizabeth Mcgory,
We are delighted that you found Flowercard's range of choices appealing and are happy with your final purchase. Thank you for your review. 🌸😊
Kind regards,
The Flowercard Team 🌸
Excellent service
It was very easy to purchase online the only problem being trying to decide which to choose. I, personally, haven't seen the card but my friend was very pleased with the card and flowers. She said it was packaged very well and the box was pretty. The card and the flowers were all brilliantly put together and were beautiful. She has said she would use them herself in future. That, surely, is an excellent recommendation.
October 25, 2025
Reply from Flowercard
Dear Alyson Hopkins,
We are thrilled with your detailed feedback. It's fantastic to know that your friend was so pleased with her beautiful Flowercard arrangement, the pretty box, and the excellent packaging. Her intention to use us herself is the highest compliment. Thank you for highlighting our service. 🌸😊
Kind regards,
The Flowercard Team 🌸
Reply from Flowercard
Dear Sonia Marsh,
We are absolutely delighted to hear the Flowercard was gorgeous. We appreciate your kind words. 🌸😊
Kind regards,
The Flowercard Team 🌸
Very attractive
Easy to order and very attractive when delivered. A very good buy and well received. Thanks
October 25, 2025
Reply from Flowercard
Dear Bizzie,
What wonderful feedback! We are so pleased you found the Flowercard easy to order and attractive upon delivery. Knowing it was a very good buy and well-received makes our day! Thank you. 🌸😊
Kind regards,
The Flowercard Team 🌸
I found the flower card so simple cousin to cousin bday gift …
I found the flower card so simple to choose place the order and when I the person received the flowers looked so lush and beautiful it was a delightful experience
October 25, 2025
Reply from Flowercard
Dear Claire and Graham,
Thank you for sharing your delightful experience. We're thrilled you found the ordering process simple and that your cousin loved the beautiful, lush look of the Flowercard. We appreciate your lovely feedback.🌸😊
Kind regards,
The Flowercard Team 🌸
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