Flowersdelivery4u Reviews 

An update to my review below. The company did finally get in touch to apologise and offer to still do the delivery and include a few gift. I accepted the offer and a couple of days later the delivery was made. Whilst it was some weeks late it was still very much appreciated so fair play to the company for sorting it out

I purchased some flowers with a groupon voucher 50 percent off but still £35
Flowers delivered my sister was surprised but unfortunately the flowers were substandard and the roses were dead
Contacted the company via email as no working phone number now to request a replacement to no avail
Did respond at first asking for photos which I had sent with the first email but sent again then no response no resolution

I would not use again as waste of money as well as upsetting to the recipient of the flowers

Ordered a £60 bunch of mixed roses and what arrived was equivalent to £10 bunch from a petrol station. Not worth £60 very disappointed.

Flower we’re awful nothing like the picture and when contacted there was nothing they could do won’t be ordering from this company again and wouldn’t recommended them

UPDATE 13/7 Order was reissued, sent (and arrived with recipient) yesterday. Perseverance is clearly key! i had to chase a few times (and its a bit annoying that you cant call and speak to anyone) but we got there in the end and the order was fulfilled. Review amended and stars increased. Eventual happy customer! :)

UPDATE 11/7 CS have now emailed and said they will re-send the order within 48 hours.... assuming this happens i will amend my rating accordingly!

Order didn't arrive... (didn't realise until i saw the lady who should have received them) emailed to ask what had happened and was told they couldn't check as it had been a few weeks. They then asked me to check the delivery address and confirm with the lady she hadn't received them which i did.. emailed proof back and since then there's been no response.. I've now emailed 4 times. Phone number on email doesn't work.... hugely disappointing

Very disappointed that nobody has bothered to contact me when I was trying to send flowers that you have not delivered. 
The order that I made clearly states that if there is no reply please leave the flowers at the front door this was not adhered to and the flowers have still not been delivered. 
I have not received a credit and I do not want you to deliver dead flowers to somebody

I have to say that we are very disappointed with the flowers that were delivered. We ordered a large bunch of Rhubarb and Custard to be delivered on the 5th May but it did not happen. I normally get an email to confirm that the delivery was going to happen but on this occasion nothing. The flowers did arrive on the 6th May ( again no email confirmation as usually happens) but what arrived was nothing like the photo on their web site, there were no cream carnations at all as far as I could see from the photo sent to us by the recipients and considering we ordered the large bunch there seemed to be very few carnations there. I have contacted their help email address a number of times for a reason for the late delivery and an explanation for what was delivered but absolutely no response at all plus their telephone number just rings and rings. I have used this company on a number of occasions without any problems but very disappointed on this occasion hence only one star.

I ordered a bouquet for Mothers Day on 17th March. I paid an extra £7.99 for Mothers Day delivery.
After I placed the order, I received a confirmation email and a text confirming the delivery date. On Mothers Day I received another email and text confirming the 1 hour delivery slot. The bouquet was delivered exactly as advised.
My mother was very happy with her bouquet and the photos she sent looked great.

With Patience, Great Support and Amazing Service provided until the product is delivered to the intended recipient.
Big Thanks to team of Flowersdelivery4u

If I could give minus stars I woul! Ordered mystery Christmas flowers for my mum at £49.99. Paid extra for Christmas Eve delivery so they would be fresh for Christmas Day. They arrived a day early and were half dead. They looked like the flowers that get reduced at a garage, I wouldn’t even pay £5 for these! Contacted the company who have basically told me it’s tough! I would save your money and avoid at all costs!!!

I ordered a prosecco hamper back in October via Wowcher as a Christmas gift for my daughter in law, delivery was supposed to be by 7/11/22. I waited till the end of November before contacting them via email and got no response. I then contacted Wowcher who contacted them to respond to me and still no response. Luckily Wowcher refunded my voucher and I was able to go out and purchase the items needed to create my own hamper for her. Still haven't had any contact from them on what happened to my order. Terrible service and will definitely not be using them again.

The flowers were delayed 4 days late probably because of the weather and strikes and had been kept at a storage depot. Unfortunately when delivered and opened they were withered and had to be disposed of.

I am unsure why because the normal high quality of the flowers I have had in the past makes them long lasting, I can only assume the box was kept in a warm environment during storage.

I noted my dissatisfaction to the FD4U team and within 24hrs they have resubmitted the order and I await delivery - Excellent response and customer service and no quibble.

My partner who was most upset hadn't told me (As I am working away for Xmas and New Year) she normally sends me beautiful photos and never this time and this is how I found out.

I can only hope that they arrive this week during the busy period it will brighten up Xmas and the room over the festive period.

Ordered the Christmas Theme Florist Choice (£49.99) for my mother-in-law (to cheer her up - always a difficult time since death of husband) thinking this would give flexibility to the florist to make up a superb bouquet, but was horrified when mum in law sent thank you photo! 6 "sprigs" thrown together which probably cost less than £3. No response from Flowersdelivery4us and no telephone number to follow up on (apparently not available at this time). Awful product (see photos) and service. Would not recommend

I/my wife ordered a Prosecco and Treats Hamper via Woucher from them. Was due to be delivered by the 4th of October, it has
not turned up with no correspondence from them to explain any delay. Have emailed twice with absolutely no reply apart from autoreply saying they'll get back to us, Woucher have emailed them on our behalf and again no reply, no answer on phone. Awful service, will not use again, suggest anyone else considers more reliable companies.

I sent a friend some flowers as she has been poorly and I put the wrong address. I explained this to the customer service team and they sent a new bouquet out for me. This was such a lovely surprise as it was me that got the address wrong. Thank you so much 💓

The flowers were delivered on the day we requested and ordering was very easy. Unfortunately the flowers were not fresh and at least one of the roses was brown and dead. Disappointing given the price of the flowers.

I received the yellow rose and freesia bouquet-superior size. Very poorly packaged in a box far too large and had been for some time kept upside down so the water retaining gel had soaked through the box.
Roses well past looking fresh, curled and dehydrated, heads damaged. Abundant with green woody foliage as a filler which is the norm but a decent proportion of this was brown edged and curled and well bitten away leaves from aphid/pest damage, appears there is no quality control.
Ordinarily I wouldn't hesitate in informing the sender but she's on a very much needed break at the moment and would rather not cause any upset.
I would not buy these from the date expiring section of the supermarket at a give away price.

Similar feedback as Kannie on 10th May, shocking, out of date chocolates, over priced, no response from them either requesting return/refund. Phone rings out. Avoid.

As per the pics. I ordered a chocolate bouquet from their website and what I got was unbelievably embarrassing. It won’t let me add photos. I also paid for Sunday delivery. It never came and came the day after. I ordered a happy birthday balloon to be inserted in the bouquet. This was not included. I cannot get through to them on the phone and I emailed asking for someone to phone me to discuss. I got a response to say they have a raised a complaint with the delivery co and will refund me my delivery charge but have not addressed the Mis-leading and Mis-selling of the chocolate bouquet. Absolutely disgusted and disappointed with this. So far they haven’t issued my delivery refund or responded back to me again to confirm what they are doing about this.

Awful experience ordering and paying was easy that’s where it went down hill they put the wrong address on the flowers they then changed the address on the flowers then they was in transit another 2 days arrived limp and most of the flowers had to be thrown after 2 days I’d never brought flowers online before but had covid and a close friends husband died the stress they caused me for trying to cheer someone one up please don’t use !!!!