We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David made travelling the planet a piece of cake, of the best delicious chocolate cake ever. Thank you for everything 🙏🏼

Reply from Fly Business
Lucas was vey honest , informative and hardworking. He doesn’t rest until he finds the best and most cost effective options. I am super pleased and will definitely recommend him to other friends and family and will use him again for my travels. 💙

Reply from Fly Business
Katlyn did realy realy great job very very good service will book again w them

Reply from Fly Business
I had an absolutely outstanding experience working with Fly Business, and I cannot say enough about the exceptional level of service I received from Addey Madison.
From the very beginning, Addey demonstrated a level of professionalism, responsiveness, patience, and genuine commitment to customer service that is extremely rare today. She did not simply book a ticket — she took the time to understand my travel needs, carefully explored the available options, and worked diligently to find the best possible itinerary.
What impressed me most was her dedication. Every question was answered promptly, every concern was handled thoughtfully, and throughout the entire process I felt that she was personally invested in making sure everything went smoothly. She made what can often be a complicated and stressful travel-planning process remarkably easy and worry-free.
I have dealt with many travel professionals over the years, but Addey’s customer service truly stands in a class of its own.
I would recommend Addey and Fly Business without hesitation to anyone looking for someone who will genuinely go above and beyond for their travel needs.

Reply from Fly Business
I appreciate Fly.business not denying the fact that your representative, lied about UA only refunded $1708.00 instead of the $4070.00 for the cancelled flight. She sent 2 separate emails stating that $1708. was refunded attempting to retain $2200+. Although Fly.business offered a travel voucher, I don't feel comfortable doing business with a company that attempts to deceive its customers. I do not want a travel voucher from your company, I want you to refund the amount of the ticket that UA refunded to you..$4070.00. I would hope that in the future Fly.business would honor the Travel Protection package, not lie about refund amounts and not attempt to defraud the customer? I have filed complaints with the Department of Aviation and the Department of Transportation regarding Fly.Business business practices.
My customer service representative was Addey. She provided a great service - fast, efficient, professional. And the main thing of course was a good value for the business class tickets to Europe. I’ll use this agency again, and I highly recommend it. Thank you, Addey.

Reply from Fly Business
Jeff Green is great. But he is above other agents. Other agents have made me feel like I was being scammed

Reply from Fly Business
Kennon is an excellent representative and very helpful with information and options.

Reply from Fly Business
The flexibility of the rep to respond to my request after a few changes

Reply from Fly Business
Geralt did a marvelous job of helping us find the right flights to Switzerland. He did research and then presented with several different options for our consideration. The one that we selected met all of the requirements that we had. He also helped identify and book the most spacious and comfortable seats on each of the four different aircraft we will be flying on.He became a trusted advisor because of his helpfulness and professionalism. When we fly in the future, especially to international locations, we will definitely look to him for help.

Reply from Fly Business
Hugo Roberts was very professional, very helpful and emailed me or called me back quickly each time I asked for different flights to be looked at. This was much better than other travel agents that I asked for help from and couldn't help me at all.

Reply from Fly Business
I started looking at air fares for an international trip. I was hoping to get business class seats. They cost so much, I started looking at coach seats. I sent an inquiry to Fly Business and went to bed. The next day Lance called me for my trip information. Within a few hours he had an itinerary for my review. We made some changes and I have business class seats for the long international flights and coach for the short flights. All this for much less than the prices I saw on my search. Now I have Lance to help answer my questions while I go to an area of the world I've never been through.

Reply from Fly Business
Mario was great. He gave me options for the two trips I needed airline tickets. All of these options fit my schedule. He even went back to find if there was anything better. He also stayed on the phone and talked me through filling out forms and offered to fill out some of the information himself. Mario's communication skills are excellent.

Reply from Fly Business
This is the first time I'm using Fly Business. I have flown with the same airlines from AMS to LAX for the past 20 years. I am now trying a different airline which my agent Greg was able to find. The Business Class is much more reasonably priced. This will be the first time I have made my reservation thru an agent. Greg was very helpful and accommodating and if all works out, I will certainly use him again!

Reply from Fly Business
George took my information & coordinated flights for my step daughter & I who are in different parts of the country, going to Europe.
It was great, very efficient & quickly done. I highly recommend the company.

Reply from Fly Business
Dan Nelson did an excellent job of finding convenient flights for the best price.

Reply from Fly Business
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.