Fly Business Reviews 

956
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated travel agents for being exceptionally patient, helpful, and responsive when arranging complex international itineraries and managing unexpected ticket changes. Consumers also deeply appreciate securing great deals, noting that professionals help them find significantly lower prices and save substantial amounts of money on premium flights. However, some people mentioned unexpected extra charges, hidden costs, and unclear pricing details within the booking system. A few reviewers were also dissatisfied with receiving inferior seating arrangements compared to what was paid for, or experiencing poor support during travel disruptions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional dedication and helpfulness.... See more

Service

Customers consistently note positive experiences with service, frequently praising professional advisors who... See more

Customer service

People report positive experiences with customer service, noting that representatives maintain constant... See more

Price

Reviewers mention positive feedback about price, noting that they saved thousands of dollars on flights... See more

Booking process

Customers had positive experiences with booking process, frequently praising helpful agents who made securing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a business class seat at a reasonable price, and Victor at Fly Business provided me with several options -- one of which was perfect! His quick responses to my questions by phone and email we... See more

Company replied

Rated 5 out of 5 stars

Your agent MAYA STAN is excellent. She is patient, understanding, knowledgeable and above all dedicated. Provided you supply her with exactly what you want, she will work tirelessly to find alte... See more

Company replied

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

956 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(956)

561 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agent Samuel was very helpful he…

The agent Samuel was very helpful he shopped for me the date and the airline and the price and was very patient

November 4, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We're glad Samuel took the time to find flights that matched your preferences. We appreciate your kind words and look forward to assisting you again!

Rated 5 out of 5 stars

Victor Victorious!

I needed a business class seat at a reasonable price, and Victor at Fly Business provided me with several options -- one of which was perfect! His quick responses to my questions by phone and email were impressive. I felt like I was his only client today! Incredible and welcome personal attention! I'm off to India soon in comfort, and I highly recommend Fly Business!

November 3, 2026
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Reply from Fly Business

Thank you, Dan! We're so glad Victor found the right business class flight for you and made you feel well taken care of throughout the process. We truly appreciate your recommendation and wish you a wonderful trip to India!

Rated 5 out of 5 stars

Fast and efficient

So easy to work with my agent!Very fast to respond with options.

November 3, 2026
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Reply from Fly Business

Thank you, Laura! We're happy to hear our agent made the booking process easy and provided options so quickly. We appreciate your feedback and look forward to helping you again!

Rated 5 out of 5 stars

Fast Response!

Appreciate the responsiveness of Lance Wallace. Made booking process very smooth.

November 2, 2026
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Reply from Fly Business

Thank you for your feedback! We're glad Lance was quick to respond and made the booking process smooth and easy. We appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

Jerry Lewis is amazing

Jerry Lewis is amazing. He’s patient supportive and I will always go to him when I need to book my flights.

October 31, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Sharon! We're so happy to hear Jerry made your experience such a positive one. We truly appreciate your trust and loyalty, and look forward to helping you with your future travels!

Rated 5 out of 5 stars

Dylan the star!

Dylan went the extra 500 miles to make sure I got the flights I wanted. I really appreciate his diligence. I kept turning down options but he was absolutely tireless in pursuing what I wanted -- until he found it and locked it in. I can't recommend him highly enough.

October 22, 2026
Unprompted review
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Reply from Fly Business

Thank you, Sandra! We're so glad Dylan didn't give up until he found exactly what you were looking for. We really appreciate your kind words and recommendation, and hope you have a wonderful trip!

Rated 5 out of 5 stars

I dealt with Emma Pattison.

I dealt with Emma Pattison.
She was attentive to my needs, and her responses to my queries immediate, if not sooner!
Very professional and did the needful in a very short time.
Kudos to her and your company

November 2, 2026
Fly Business logo

Reply from Fly Business

Thank you, Chitra! We're glad Emma was so attentive to your needs and quick to respond to your questions. We truly appreciate your kind words and look forward to assisting you again!

Rated 5 out of 5 stars

Professionalism

Professionalism, kindness, and being pleasant

October 25, 2026
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Reply from Fly Business

Thank you for your kind feedback! We're glad you appreciated our team's professionalism and friendly service. We look forward to assisting you again!

Rated 5 out of 5 stars

Emma and her supervisor is the best

Emma and her supervisor is the best.
I highly recommend their services.

October 6, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Nisha! We're so happy to hear Emma and her supervisor took great care of you. We truly appreciate your kind words and recommendation, and look forward to helping you again!

Rated 5 out of 5 stars

Paris was prompt and responsive to all…

Paris was prompt and responsive to all my queries.

October 31, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We're glad Paris was quick to respond and kept communication smooth throughout the process. We appreciate your kind words and look forward to assisting you again!

Rated 5 out of 5 stars

You have excellent staff

You have excellent staff. Isaac Torres accommodate us in excellent manner. More success to your business

Thank you

October 30, 2026
Fly Business logo

Reply from Fly Business

Thank you for your kind wishes! We're happy to hear Isaac took great care of you and made your experience a positive one. We truly appreciate your support and look forward to assisting you again!

Rated 5 out of 5 stars

Emma was the best

Emma was the best! She went out of her way to make sure that I got what I wanted. She was very patient with me and I literally was driving her crazy, yet she worked everything out for me. I will certainly use her going forward.

October 12, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Jay! We're so glad Emma took the time to make sure everything worked out just the way you wanted. We appreciate your kind words and look forward to helping you with your future travels!

Rated 5 out of 5 stars

Roy made it easy for me to get great…

Roy made it easy for me to get great flights and a great price. I will use fly.business for my future flights.

October 30, 2026
Fly Business logo

Reply from Fly Business

Thank you for your kind feedback! We're glad Roy made the booking process easy and helped you find great flights at a great price. We appreciate your trust and look forward to helping you with your future travels!

Rated 5 out of 5 stars

Courteows

Courteows, timelyy

October 18, 2026
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Reply from Fly Business

Thank you for your feedback! We're glad you appreciated our team's courteous and prompt service. We look forward to assisting you again!

Rated 5 out of 5 stars

Ian was very helpful and experienced

Ian was very helpful and experienced. He has excellent customer relations skills and was patience with me considering my request for more options.
He made me comfortable sharing my information and was thoughtful about finding flights with less lay over time.

I will definitely recommend Ian to my friends
and family. I had an amazing experience securing my ticket with Ian.

October 28, 2026
Fly Business logo

Reply from Fly Business

Thank you, Elizabeth! We're so glad Ian made you feel comfortable throughout the booking process and took the time to find flights that suited your needs. We truly appreciate your kind words and recommendation, and look forward to helping you again!

Rated 5 out of 5 stars

Quick responses

Quick responses. Fully understood the times I needed. Cole was great

October 28, 2026
Fly Business logo

Reply from Fly Business

Thank you, David! We're glad Cole was quick to respond and found options that fit your schedule. We appreciate your feedback and look forward to helping you again!

Rated 5 out of 5 stars

My travels are a year away

My travels are a year away. However, feel that the service provided to me by Greg Gatling was exceptional and appears to have my best interests at heart!

October 21, 2026
Fly Business logo

Reply from Fly Business

Thank you, Jeff! We're happy to hear Greg made such a great impression and took good care of your travel needs. We appreciate your trust and hope you have a wonderful trip when the time comes!

Rated 5 out of 5 stars

Best price to be found

Its a little confusing at the onset, but the price for the tickets cannot be beat, thank you

October 28, 2026
Fly Business logo

Reply from Fly Business

Thank you, Petra! We're glad you found a great deal on your flights. We appreciate your feedback about the booking process and will work to make it clearer and easier. We hope to assist you again!

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