Fly Business Reviews 

750
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated travel agents are incredibly patient, highly knowledgeable, and exceptionally helpful in tailoring complex travel itineraries to personal preferences. Consumers also deeply appreciate the remarkably competitive prices and the exceptionally smooth booking process that consistently save both precious time and substantial money on international trips. Some reviewers were not happy with unexpected details or hidden extra costs emerging shortly after completing their online transactions. A few people also experienced considerable stress regarding communication gaps and unusual initial booking practices before everything was successfully resolved.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting that agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that agents are fast to respond, helpful, and patient... See more

Customer service

People report positive experiences with customer service, highlighting agents who are patient, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and reasonable... See more

Booking process

Reviewers express high satisfaction and delight with the booking process, highlighting smooth and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kira was truly amazing! This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris. Kira was patient and provided options with ev... See more

Company replied

Rated 5 out of 5 stars

Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not un... See more

Company replied

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could f... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

750 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(750)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bradley was extremely helpful and…

Bradley was extremely helpful and patient in working out a complicated itinerary, and finding the best price possible. He also had very practical and helpful travel and planning tips. He stayed in touch with me throughout the process and minimized the stress for me.

July 22, 2026
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Reply from Fly Business

Hi Steven, thank you for sharing this! We’re glad Bradley helped make a complicated itinerary feel easier and found a great option for you. It’s great to hear his guidance and follow-up helped take some stress out of the process.

Rated 5 out of 5 stars

Justin was amazing

Justin was amazing. My travel was a bit in flux because I'm traveling with friends for a wedding and he gave me different scenarios to help accommodate my schedule as well as help me manage my expenses for this trip.

July 21, 2026
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Reply from Fly Business

Hi Wendy, thank you for sharing this! We’re glad Justin helped you navigate the different options and made it easier to plan around your schedule and budget. We truly appreciate your feedback.

Rated 5 out of 5 stars

Booking Process

Addey was excellent to deal with. She was honest, extremely helpful, and caring for the passenger. I wish every travel agent wa4s

July 12, 2026
Unprompted review
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Reply from Fly Business

Hi Vijay, thank you for your kind words! We’re glad Addey was honest, helpful, and made sure that everything was well taken care of. We truly appreciate your feedback.

Rated 5 out of 5 stars

A satisfied customer opinion

Jeff did an excellent job and answered all our questions. He is knowledgeable, patient and a friendly guy﮼

July 18, 2026
Unprompted review
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Reply from Fly Business

Thank you for your feedback! We’re glad Jeff was helpful, patient, and made sure all your questions were answered. We truly appreciate your kind words.

Rated 5 out of 5 stars

Exceptional Service & Outstanding…

Exceptional Service & Outstanding Expertise

Addey was absolutely incredible in helping us find the best business‑class deals for our flights to Europe. Her patience, due diligence, and unmatched follow‑up made the entire experience smooth and stress‑free. She walked us through every step of the process with clear explanations, thoughtful guidance, and genuine care.

Her expertise and deep knowledge of airfare options truly set her apart — she didn’t just find us great deals, she made sure we understood all our choices and felt confident in every decision.

Highly, highly recommended. If you want someone who goes above and beyond, Addey is the one you want in your corner.

July 16, 2026
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Reply from Fly Business

Hi Lynnette, thank you for such a thoughtful review! We’re glad Addey made the process smooth, clear, and comfortable while helping you find great business class options. We truly appreciate your trust and recommendation.

Rated 5 out of 5 stars

first of all l had concerns about the…

first of all l had concerns about the cite and l thought l could be a scam than l cold a couple of times until l got the same agent and he was very patient and new what is was doing

July 17, 2026
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Reply from Fly Business

Hi Charles and Priscila, thank you for sharing your experience. We understand the first-time concerns, and we’re glad our agent was patient, helpful, and made you feel more comfortable through the process. We truly appreciate your trust.

Rated 5 out of 5 stars

Jeff is awesome

Jeff is awesome. I have just gotten to know him recently but he has definitely become my "go to" guy for travel. He does extensive research, and answers questions with patience. He is very knowledgeable, goes the extra mile and never loses his cool. He also makes you feel special and does not rush you. I would highly recommend Jeff Green for all your travels.

July 8, 2026
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Reply from Fly Business

Hi Gita, thank you for such thoughtful feedback! We’re glad Jeff has earned your trust and made the experience feel patient, personal, and well taken care of. We truly appreciate your recommendation.

Rated 5 out of 5 stars

satisfied

The representative definately found me a cheaper business flight. Very honest communication between representative and myself.

July 14, 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad our representative was able to find you a better business class fare and keep the communication clear and honest throughout the process.

Rated 5 out of 5 stars

David makes us feel human

David has initiative, is polite, efficient, and even has a sense of humour. He is human and makes us fell human. Its rare in our world today. Thank you.

July 14, 2026
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Reply from Fly Business

Thank you for sharing such kind words! We’re glad David made the experience feel personal, easy, and comfortable. It’s wonderful to hear his care and sense of humor made a difference.

Rated 5 out of 5 stars

Good pricing and communications with…

Good pricing and communications with the travel advisor who kept me informed throughout the booking process.

July 12, 2026
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Reply from Fly Business

Hi Francisco, thank you for your feedback. We’re glad you were happy with the pricing and that our travel advisor kept you updated throughout the booking process. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

I have tried many agents before but not…

I have tried many agents before but not a single agent is always available and make sure about each and every details like Jeff. He assisted me each and every step and made sure that my travel is without hassle also he gave me best price he could very very happy with his assistance and the kind of attitude he has towards customers. Best customer service ever highly recommend him and will always contact him for further travel. Thanks Jeff.

July 11, 2026
Unprompted review
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Reply from Fly Business

Hi Pooja, thank you for such a wonderful review. We’re so glad Jeff made you feel fully supported throughout the process and helped make your travel planning easier. Your trust and recommendation mean a lot to us, and we’ll be happy to assist with your future trips.

Rated 5 out of 5 stars

Agent Grace Mercer is great

Grace Mercer from Fly Business was a very helpful and patient agent. She was able to get the flight I needed at a great price. I highly recommend her.

July 11, 2026
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Reply from Fly Business

Hi Nellene, thank you for your kind feedback. We’re glad Grace was able to guide you with patience and help find the right flight at a great price. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Damon was polite

Damon was polite, cordial and relenetless in his desire to achieve a rate, seating, class of service for my trip to Italy. His attention to my cat and her travel arrangements were spectacular. We are both in a good position now.

July 9, 2026
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Reply from Fly Business

Hi Sherry, thank you for sharing such thoughtful feedback. We’re glad Damon took great care of both you and your cat while arranging your trip to Italy. It’s wonderful to hear that everything came together well, and we truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Fast and efficient service and an…

Fast and efficient service and an availability of Mr. Lucas Bauer. Successfully found a business class ticket at a reasonable price.

July 10, 2026
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Reply from Fly Business

Thank you for your feedback. We’re glad Lucas was available, quick to assist, and able to help find a business class ticket at a reasonable price. We truly appreciate the opportunity to help with your travel plans.

Rated 5 out of 5 stars

Geoood experience

George was efficient but not pushy and got a great deal on our flights

July 9, 2026
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Reply from Fly Business

Hi Valerie, thank you for your feedback. We’re glad George helped you find a great deal while keeping the process comfortable and easy. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

So far so good

So far so good. Almost a year till we travel but Fly.Business found great rates for our European travel. Roman was easy to work with and was patient when answering all our questions.

July 3, 2026
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Reply from Fly Business

Hi Rob, thank you for your feedback. We’re glad Roman made the process easy and helped find great rates for your Europe trip. We truly appreciate your trust and hope everything continues smoothly until your travel date.

Rated 5 out of 5 stars

First time booking flights using your this service.

First time booking flights using your service and it was a very smooth process. Dan Nelson worked with me to find right flights that fitted within my budget. Will definitely use your service in the future.

July 10, 2026
Fly Business logo

Reply from Fly Business

Hi Robert, thank you for your feedback. We’re glad Dan made your first booking experience smooth and helped find flights that worked well for you. We truly appreciate your trust and look forward to assisting you again.

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