Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My sales agent, Ron, was amazing

My sales agent was amazing. His name is Ron Clark and he was so very patient. We've been working on my tickets since last week and throughout the process he was always engaged and very patient.
The booking link, when using and non US card is VERY difficult. I couldn't get my cards to go through and he was patient enough to walk me through various options. Finally, it worked.

June 2, 2026
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Reply from Fly Business

Thank you, Brenda! We’re so glad Ron Clark was able to help and make the process easier for you. We know booking with a non-US card can be frustrating, we are working to make the process easies, so it’s great to hear Ron stayed patient and found a solution. We truly appreciate your kind words!

Rated 5 out of 5 stars

Agent, Mark Linden

Agent, Mark Linden was patient and courteous. He helped me to find best deals for my travel need.

June 2, 2026
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Reply from Fly Business

Thank you, Alex! We’re glad Mark was patient, courteous, and able to help you find the best deals for your travel needs.
We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Sophia is an excellent agent

Sophia is an excellent agent - so responsive, so forthcoming with ideas and flight options, so helpful with resolving flight hiccups, very attentive, engaging and pleasant to speak with.

June 2, 2026
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Reply from Fly Business

Thank you so much, Abie! We’re glad Sophia was able to provide responsive, thoughtful support and offer helpful flight options along the way.
We truly appreciate your kind words and are happy to hear she made the experience so pleasant.

Rated 4 out of 5 stars

Overall Booking Process

Booking process was a bit tedious but manageable.

May 24, 2026
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Reply from Fly Business

Thank you, Siva! We appreciate your honest feedback. We’re glad the booking process was manageable, and we’ll keep working to make the experience smoother and easier for our customers.

Rated 5 out of 5 stars

Outstanding Service and Seamless Business Class Travel Experience

We had an excellent experience booking a business class flight from Vancouver to Canberra through Carter. When our original itinerary had a connection in Sydney that was too short, Carter promptly arranged for the ticket to be re-issued, ensuring a much more suitable connection.

The entire process was smooth and professional. Payment was easy, communication was clear, and Carter even followed up before and after the trip to make sure everything was in order.

The flights themselves were perfect, and everything went exactly as planned. It was reassuring to have someone so attentive and proactive looking after the booking.

We would not hesitate to book through Carter again and highly recommend his services to anyone looking for reliable, knowledgeable, and personalised travel assistance.

May 15, 2026
Unprompted review
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Reply from Fly Business

Hi Manuela, thank you for such a thoughtful review! We’re glad Carter was able to stay on top of the details, adjust the connection, and make the whole trip feel smooth from booking to return. It means a lot to know everything went as planned, and we truly appreciate your trust and recommendation.

Rated 5 out of 5 stars

Great service, price, and communication

Our agent, Carter, was tireless in accommodating our requests, getting us a good price, and communicating clearly.

February 26, 2026
Unprompted review
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Reply from Fly Business

Hi Julie, thank you for your feedback! We’re glad Carter worked hard to take care of your requests, find a good price, and keep everything clear along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Harry Wilson is a wonderful travel advisor

Harry Wilson was very professional, courteous and knowledgeable. We will definitely be using this service again due to him.

May 28, 2026
Unprompted review
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Reply from Fly Business

Hi Leonard, thank you for your feedback! We’re glad Harry provided the kind of service that made you want to book with us again. We truly appreciate your trust.

Rated 5 out of 5 stars

Great experience

Great experience - we were able to find the best connections despite limited choices into eastern Canada from the US.

May 28, 2026
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Reply from Fly Business

Hi Heathcliff, thank you for your feedback! We’re glad we could help find strong connections despite the limited options. We truly appreciate your support.

Rated 5 out of 5 stars

Virgil was great to work with got us…

Virgil was great to work with got us good flights and responded very quickly to all of the questions I had about the flights

May 21, 2026
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Reply from Fly Business

Hi Diane, thank you for your feedback! We’re glad Virgil found good flight options for you and stayed quick with answers along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Jacob Scott gave incredible service

Jacob Scott gave incredible service, is extremely knowledgeable and a pleasure to work with. I will definitely be working with him for my future travel needs. The site is also very user friendly. I would give my experience 10 stars but 5 stars was the maximum allowed.

May 27, 2026
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Reply from Fly Business

Hi Jeffrey, thank you for the amazing feedback! We’re glad Jacob made such a strong impression and that the whole experience felt easy from start to finish. We truly appreciate your trust and look forward to helping with your future trips.

Rated 5 out of 5 stars

I highly recommend Jeff Green

Jeff Green is the epitome of a knowledgeable, communicative, and kind professional. I would recommend Jeff and FlyBusiness to anyone needing assistance with their travel plans.

May 25, 2026
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Reply from Fly Business

Hi Patti, thank you for such a thoughtful review! We’re glad Jeff made such a strong impression and provided the kind of support you could feel confident recommending. We truly appreciate your trust.

Rated 5 out of 5 stars

Easy to book and all of our questions…

Easy to book and all of our questions were answered!
Greg has been very helpful with our flight reservations.

May 17, 2026
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Reply from Fly Business

Thanks so much for sharing this! We’re happy to hear the process was straightforward and that Greg was able to make everything clear and simple for your reservations.

Rated 5 out of 5 stars

Fast Service

Spoke with Mike about booking tickets for a flight to Cusco, we received the best deal, the flight hours that we wanted within minutes! Thank you Mike!

May 21, 2026
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Reply from Fly Business

Hi Alejandra, thank you for your kind words! We’re glad Mike was able to help quickly and find the right option for your trip. We truly appreciate your feedback.

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