Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Carter was very helpful and patient

Carter was very helpful and patient, did everything we asked for,,,

May 24, 2026
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Reply from Fly Business

Hi William, thank you for sharing this! We’re glad Carter made the process easy and took good care of everything. We truly appreciate your feedback.

Rated 5 out of 5 stars

Harry Wilson is the great sales purson

Harry Wilson is the great sales purson. He help me what i was looking for. I am definitely recommend to my friends and family.

May 14, 2026
Unprompted review
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Reply from Fly Business

Hi Bharti, thank you for your feedback! We’re glad Harry helped you find what you were looking for. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Eric was very attentive and thorough…

Eric was very attentive and thorough and a good communicator.. very well done!

May 24, 2026
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Reply from Fly Business

Hi David, thank you for your feedback! We’re glad Eric delivered the best service. We truly appreciate your kind words.

Rated 5 out of 5 stars

Eceptional Service

Harry and team were very professional and we got exactly what we wanted.

May 14, 2026
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Reply from Fly Business

Hi Bradley, thank you for your feedback! We’re glad Harry delivered exactly what you needed. We truly appreciate your support.

Rated 5 out of 5 stars

We were very skeptical of these third…

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete
fashion. And after we made the payment he was constantly guiding us through the airline ticket and seating maze. We will definitely use this service again.

May 17, 2026
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Reply from Fly Business

Hi Steve, thank you for sharing your experience! We’re so glad Greg was able to answer your questions, ease your concerns, and guide you through the process from booking to seating. We truly appreciate your trust and would be happy to help with your future travels.

Rated 5 out of 5 stars

Milan was very helpful after hours…

Milan was very helpful after hours trying to get this ticket

May 21, 2026
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Reply from Fly Business

Hi Trudi, thank you for sharing this! We’re glad Milan was able to help at all hours, and get things sorted for you. We really appreciate your trust.

Rated 5 out of 5 stars

Bradley is very personable

Bradley is very personable, professional, diligent and on top of everything to give us the best results every time. Good scheduling, fair pricing, expedient.

May 20, 2026
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Reply from Fly Business

Hi Eric, thank you for such thoughtful feedback! We’re glad Bradley continues to take great care of your travel plans and helps make the process smooth. We really appreciate your trust.

Rated 5 out of 5 stars

Patience and understanding is awesome…

Patience and understanding is awesome with Melvin need more like him!!!

May 20, 2026
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Reply from Fly Business

Hi Harish, thank you for the kind words! We’re so happy to hear that Melvin made the experience a good one. We truly appreciate you sharing this.

Rated 5 out of 5 stars

Aaron Keen

The agaent, Aaron Keen, was attentive and patient I made me feel as I were family

May 19, 2026
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Reply from Fly Business

Hi Miguel, thank you for sharing this! We’re so glad Aaron made you feel comfortable and cared for throughout the process. We truly appreciate your kind words and would be happy to help again anytime.

Rated 5 out of 5 stars

Nate is a very friendly and caring…

Nate is a very friendly and caring person and took care of all my issues in a professional maner

May 18, 2026
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Reply from Fly Business

Hi Anna, thank you for your kind words! We’re glad Nate handled everything with care and professionalism. We truly appreciate your feedback.

Rated 1 out of 5 stars

I never felt more deceived than in…

I never felt more deceived than in working with this co. This is the first review i've given in over 5 years as I understand what it takes to run a business , however i never do so with deceptive practices . Thoroughly feel taken advantage.

April 27, 2026
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Reply from Fly Business

Dear Greg, we’re sorry to hear that you feel this way. Your ticket exchange was processed upon your request and in accordance with the airline’s applicable fare difference and penalty rules. Before the exchange was finalized, a new booking form was provided for review so all details could be checked and confirmed. We always aim to be transparent throughout the process, and we regret that your experience left you disappointed.

Rated 1 out of 5 stars

Experience was horrible

Experience was horrible. Way over priced.

May 8, 2026
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Reply from Fly Business

Hi Gabe, we’re sorry to hear that your experience did not meet expectations. Pricing in the travel industry can change quickly and is often affected by factors outside our control, but we always aim to provide the best available options. We appreciate your feedback and hope to have the opportunity to assist you better in the future.

Rated 5 out of 5 stars

Good service

Ethan was very prompt and helpful.

May 14, 2026
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Reply from Fly Business

Hi Kalpana, thank you for your feedback! We’re glad Ethan was quick to respond and helpful throughout the process. We truly appreciate your support.

Rated 5 out of 5 stars

Worth the time

Marcus was fantastic to work with. My travel dates weren't flexible which makes finding a good flight price especially challenging. It took a few days but Marcus took the time to work with his team, do the research and find me the perfect flights at a price that was within my budget. This is the first time I've used a flight concierge and it was a great experience. Marcus spent more time with me and was more helpful than my travel agent.

May 14, 2026
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Reply from Fly Business

Thank you for sharing this! We’re glad Marcus took the time to really work through the details and find an option that fit your needs and budget. It means a lot to hear your first experience with us was such a positive one.

Rated 5 out of 5 stars

Always the best service

Mike always comes through with a great itinerary.

May 14, 2026
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Reply from Fly Business

Hi Nuala, thank you for your feedback! We’re glad Mike continues to deliver great options for your trips. We truly appreciate your support.

Rated 5 out of 5 stars

Excellent Service

Excellent follow through…consistent helpfulness and expertise…i feel confident to book again in future travel

May 13, 2026
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Reply from Fly Business

Hi Franca, thank you for your feedback! We’re glad you felt supported and confident throughout the process. We truly appreciate your trust and look forward to helping with future travel.

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