Fly Business Reviews 

956
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated travel agents for being exceptionally patient, helpful, and responsive when arranging complex international itineraries and managing unexpected ticket changes. Consumers also deeply appreciate securing great deals, noting that professionals help them find significantly lower prices and save substantial amounts of money on premium flights. However, some people mentioned unexpected extra charges, hidden costs, and unclear pricing details within the booking system. A few reviewers were also dissatisfied with receiving inferior seating arrangements compared to what was paid for, or experiencing poor support during travel disruptions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional dedication and helpfulness.... See more

Service

Customers consistently note positive experiences with service, frequently praising professional advisors who... See more

Customer service

People report positive experiences with customer service, noting that representatives maintain constant... See more

Price

Reviewers mention positive feedback about price, noting that they saved thousands of dollars on flights... See more

Booking process

Customers had positive experiences with booking process, frequently praising helpful agents who made securing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a business class seat at a reasonable price, and Victor at Fly Business provided me with several options -- one of which was perfect! His quick responses to my questions by phone and email we... See more

Company replied

Rated 5 out of 5 stars

Your agent MAYA STAN is excellent. She is patient, understanding, knowledgeable and above all dedicated. Provided you supply her with exactly what you want, she will work tirelessly to find alte... See more

Company replied

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

956 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(956)

562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Completely new to the experience of…

Completely new to the experience of booking flights out of the US with a travel agency. Dylan was courteous, patient, and always available during the process. The flights are scheduled for next year, but as of now, our experience has been 5 Star.

October 18, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Robin! We're glad Dylan made your first experience booking with a travel agency so positive and comfortable. We appreciate your trust and hope you have a wonderful trip next year!

Rated 5 out of 5 stars

Rio is great

Rio is great
Very helpful

October 21, 2026
Fly Business logo

Reply from Fly Business

Thank you! We're happy to hear Rio was so helpful. We appreciate your feedback and hope to assist you again soon!

Rated 5 out of 5 stars

very fast and reliable

very fast and reliable connection with Ela Berown, she is also very friendly and smart, thanks!

October 21, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We're glad you had such a great experience with Ella. We appreciate your kind words and hope to assist you again soon!

Rated 5 out of 5 stars

Chris was very pleasant and helpful.

Chris was very pleasant and helpful.
He made me feel that he cared!

October 21, 2026
Fly Business logo

Reply from Fly Business

Thank you, Allan! We're happy to hear Chris made you feel valued and well taken care of. We truly appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Agent Doris Beck was very professional

Agent Doris Beck was very professional, thorough and quickly identified flights that met all our travel criteria.

October 21, 2026
Fly Business logo

Reply from Fly Business

Thank you for your kind feedback! We're glad Doris made the booking process smooth and efficient. We appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

Ava was fantastic!

Ava was fantastic!
She was sharp, informed, engaged, and a lot of fun to talk with.
She clearly presented all our options and the value of each.
Will highly recommend her to others!
Thank you!!!

October 20, 2026
Fly Business logo

Reply from Fly Business

Thank you, Anna and Tony! We're so happy you enjoyed working with Ava. We truly appreciate your kind words and recommendations, and look forward to helping you again!

Rated 5 out of 5 stars

Damon was outstanding!

Damon was outstanding!
Give him 5 stars!
Very patient and worked very hard to find what i wanted!
Ill tell all my friends and ill be back!!!

October 19, 2026
Fly Business logo

Reply from Fly Business

Thanks, Chris! It's great to know Damon took such good care of you. We really appreciate your support and look forward to welcoming you back!

Rated 5 out of 5 stars

Stan was very helpful

Stan was very helpful, very patient

October 19, 2026
Fly Business logo

Reply from Fly Business

Thank you, Dr. Karen! We're glad Stan made your experience a positive one. We appreciate your feedback!

Rated 1 out of 5 stars

Beware of these crooks

Beware of these crooks. They pretend to be on your side, helping with the booking, then they rip you off. I paid $14000 for two supposed first class tickets from San Francisco to South America, only to get on the plane to see it's an old plane with uncomfortable seats that don't even have a foot rest. IN FIRST EFFING CLASS!!!! Disgusted with these fraudsters.

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

Cayden was great

Cayden was great !
Very responsive and capable.

October 18, 2026
Fly Business logo

Reply from Fly Business

Thank you, David! We're glad Cayden could provide such great service. We appreciate your kind words and look forward to helping you with your future travels!

Rated 5 out of 5 stars

Anthony was very pleasant and helpful…

Anthony was very pleasant and helpful to talk with.

October 17, 2026
Fly Business logo

Reply from Fly Business

Thank you, Billie! We're happy to hear that Anthony was so helpful and pleasant to work with. We appreciate your kind words and hope to assist you again soon!

Rated 5 out of 5 stars

Worked with me to get all of our…

Worked with me to get all of our requirements and then proposed multiple written options. Fast service.

October 17, 2026
Fly Business logo

Reply from Fly Business

Thank you, Mark! We're glad we could find options that matched your needs and make the process quick and easy. We appreciate your feedback and hope to help you again soon!

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Riley Sullivan agent. The service was professional, friendly, and efficient from beginning to end. Riley was attentive to my needs, took the time to find the best flight options, and made the entire booking process smooth and stress-free.

I truly appreciate the personal attention, patience, and willingness to help. It is a pleasure to work with someone so reliable and dedicated to providing excellent service.

Highly recommended! I would gladly use their services again for my future travel plans.

October 17, 2026
Fly Business logo

Reply from Fly Business

Thank you so much, Gregory! We're happy to hear that Riley made your booking experience smooth and stress-free. We'll be sure to share your kind words with him. We really appreciate your recommendation and look forward to helping you plan your next trip!

Rated 5 out of 5 stars

My representative Robert was the best

My representative Robert was the best

October 16, 2026
Fly Business logo

Reply from Fly Business

Thank you so much for your feedback! We're happy to hear that Robert took such great care of you. We'll be sure to pass along your kind words to him!

Rated 5 out of 5 stars

I connected with Jeff green to look for…

I connected with Jeff green to look for a round-trip fare from SFO to London. We were able to find something very suitable within two days. He was very patient and respectful during the whole process. I am looking forward to give him more business in the future. Thank you

October 16, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Neeru, for your kind feedback! We're delighted to hear that Jeff's patience and dedication helped you find the right flights. We truly appreciate your trust and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

First time using Fly business

First time using Fly business. Have a very positive experience so far.
Very responsive to questions. Excellent communication. Professional and respectful interaction
Able to find a good ticket for my trip.
Will be happy to use for future travels and recommend to others.

October 9, 2026
Fly Business logo

Reply from Fly Business

Thank you, John, for your wonderful feedback! We're delighted that your first experience with us has been so positive. We truly appreciate your trust and recommendation and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Excellent experience

Justin was extremely helpful and responsive and gave me a great deal.

October 7, 2026
Fly Business logo

Reply from Fly Business

Thank you, Amisha, for your kind feedback! We're delighted to hear that Justin provided excellent service and helped you secure a great deal. We truly appreciate your trust and wish you a wonderful trip!

Rated 5 out of 5 stars

Nate did a great job in finding a…

Nate did a great job in finding a suitable solution to our travel itinerary. I had several issues with some of the selections and he kept coming back with other options until he came up with the one that we booked.

October 15, 2026
Fly Business logo

Reply from Fly Business

Thank you, Jeff, for your kind feedback! We're delighted to hear that Nate's patience and dedication helped you find the right itinerary. We truly appreciate your trust and wish you a wonderful trip!

Rated 5 out of 5 stars

DUSTIN STEEL IS VERY GOOD IN HANDLING…

DUSTIN STEEL IS VERY GOOD IN HANDLING OUR TRAVEL NEEDS.

October 14, 2026
Fly Business logo

Reply from Fly Business

Thank you, Ram, for your kind feedback! We're glad to hear that Dustin took great care of your travel needs. We truly appreciate your trust and look forward to assisting you again!

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