Global Travel & Cruise Reviews 

82
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful recommendations, ensuring the entire booking process remains completely stress-free and enjoyable. Many visitors emphasize that team members are exceptionally knowledgeable, patient with questions, and always willing to go above and beyond to satisfy unique travel preferences. Some reviewers were happy with the ongoing support, noting that agents efficiently handled multiple change requests and monitored flights long after the initial purchase. Consumer feedback consistently highlights prompt communication and seamless coordination when organizing complex multi-destination holidays or cruises. Travelers repeatedly mention they would never book anywhere else due to this consistent high level of reliable service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful, friendly,... See more

Booking process

Reviewers highlight positive aspects of booking process, describing the experience as straightforward,... See more

Holidays

Clients share positive opinions on holidays, noting that the entire planning and booking process is... See more

Service

People report high satisfaction with the service, highlighting professional and knowledgeable staff who make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff members go above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended to Global by a friend a few years ago and have used them ever since. Always great service from the lovely team at West Kirby. Good hotel recommendations, flight bookings and transf... See more

Rated 5 out of 5 stars

We had our 30th wedding anniversary coming up and because we couldn't do anything for our 25th (Covid restrictions), we decided to make this anniversary special. We had chosen Oman as our venue and ca... See more

Rated 5 out of 5 stars

Maria Wright is a blessing to the company! Maria is professional, informative and knows everything to know about travel, countries and excursions, probably as she has been to most! Maria booked Mexico... See more

Rated 5 out of 5 stars

Totally stress free experience with local Global Travel Company, West Kirby. Katie and Claire always go above and beyond with booking hotels and requests. Friendly and experienced staff and always fe... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Travel Aggregator
  4. Travel Clinic

Written by the company

A friendly travel agency specialising in tailor-made travel for over the last 20 years, Global Travel is your truly independent travel agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(82)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a fantastic cruise all…

We had a fantastic cruise all organised and arranged for us by Maria. She is very professional and helpful with all her support

January 25, 2026
Unprompted review
Global Travel & Cruise logo

Reply from Global Travel & Cruise

Thank you, Terri! :)

Rated 5 out of 5 stars

Excellent customer service

I’ve been booking my holidays with Global Travel for over 3 years now and can’t recommend them enough. Claire is always so thorough, offering sound advice and support and makes booking a holiday stress free.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, provided the holiday I wanted at a very good price and checked all sites and days to find the best flights and deal.
Would highly recommend and definitely be returning in the future to use them again.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Maria!

Excellent service from Maria!
Recently booked a multi centre and she was extremely helpful and patient with my many change requests until we found the perfect itinerary.
Will definitely be booking again in the future!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I wouldn’t book with anyone else!

I have booked a few times with Maria at Global Travel and I wouldn’t dream of going anywhere else. She did everything in her power to meet all my requests and kept me up to date with any changes. She even checked me in for my return journey which I want expecting!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday Review and Feedback on Global…

Holiday Review and Feedback on Global Travel

Our recent holiday was thoroughly enjoyable and very well organised. The accommodation was clean, comfortable, and well suited to a family with children. The facilities available ensured there was always something for the children to enjoy, which helped make the break both relaxing and positive for everyone.

The holiday provided the children with valuable experiences, routine, and positive memories, and overall it was a much-needed and successful break.

We would also like to highlight the excellent support received from Global Travel throughout the booking and travel process. Communication was clear, timely, and supportive, with staff being approachable and responsive to any queries. Arrangements were handled efficiently, which reduced stress and allowed us to focus on the children and the holiday itself.

Overall, we are very happy with both the holiday and the service provided by Global Travel and would confidently recommend them to others.
Trudy Barr….

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We were recommended to Global by a friend a few years ago and have used them ever since. Always great service from the lovely team at West Kirby. Good hotel recommendations, flight bookings and transfers, nothing too much trouble. Was great having back-up during our recent holiday too, our return flight was cancelled whilst we were away, but Global contacted us to let us know and the team had already secured seats on an alternative flight, leaving us to enjoy the remainder of the holiday worry free. Thanks ladies!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Holidays

Holidays
Always excellent service and advice and communication from Claire at global travel for the past 20+ years she always been helpful with her knowledge and advice
Mark & Jean

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Super Friendly & Very Efficient

I book all of my holidays through Global Travel as they keep the process simple and stress free. It’s all done quickly and efficiently, plus they’re patient with any queries raised and nothing is too much trouble. Always a pleasure to deal with and the girls are all so friendly. Looking forward to booking my next trip with them!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Maria Wright is a blessing to the…

Maria Wright is a blessing to the company! Maria is professional, informative and knows everything to know about travel, countries and excursions, probably as she has been to most! Maria booked Mexico and Dominican Republic for me and my Fiancé and both trips were fantastic and both were from her recommendations on hotels, flights and dates. If you’re going to book do it through Maria as she is the best of the best.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Global Girl power!

The Global Girls are really friendly, very helpful and very knowledgeable. We always book with them and they make sure we have a great time, they take the sting out of all the admin.

October 8, 2025
Unprompted review
Global Travel & Cruise logo

Reply from Global Travel & Cruise

Thank you for such a kind review, Erica! :)

Rated 5 out of 5 stars

Totally Brilliant

Have used for many years now - so much easier than doing it yourself! They take a lot of care to find the right place for you. I just email dates and vague places. Recommend to anyone

October 27, 2025
Unprompted review
Global Travel & Cruise logo

Reply from Global Travel & Cruise

Thank you, Heather! :)

Rated 5 out of 5 stars

First time cruisers

We had a wonderful experience booking our holiday with Lorraine from Global Travel. Lorraine was very patient with us and answered all our questions.Id highly recommend using this company.

October 29, 2025
Unprompted review
Global Travel & Cruise logo

Reply from Global Travel & Cruise

Thank you, Andrea! :)

Rated 5 out of 5 stars

Really easy from start to finish

Really easy from start to finish, as a family we have booked many trips with global over the years and the girls are all so hopefully, they go above and beyond and always find us the best prices.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Our 30th wedding anniversary trip.…

We had our 30th wedding anniversary coming up and because we couldn't do anything for our 25th (Covid restrictions), we decided to make this anniversary special. We had chosen Oman as our venue and called into to our local travel agent. We were warmly welcomed by Clare, the branch manager. Between us, an itinerary was made. Clare is a very knowledgable and helpful person. It was pleasure to deal with her and Global travel.

August 14, 2025
Unprompted review

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