Trustful and helpful! After two years I got good news that Im getting my money back! I almost couldn't believe it! Amazing company effort! Definitely recommend it!
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See what reviewers are saying
Very effective and Professional Company.Always keeping you up to date on the case process. Even after case was rejected twice they did not give up and managed to secure compensation for myself and spo... See more
Company replied
Got EUR 200 back from Ryanair after a cancelled flight due to a strike (after their fees, so they must have collected much more). Just an easy filing, and I would never had the stamina and patience to... See more
Norwegian tried refusing refund because they claimed fault on their plane was to be considered an exceptional/unforeseen issue. Plane was delayed more than 8 hours but Flyhjelp got my money back, minu... See more
Company replied
Company details
About Flyhjelp
Written by the company
Flyhjelp er en skandinavisk virksomhet som hjelpe med å sikre økonomisk kompensasjon ved flyforsinkelser, avlysninger og overbookinger. Vi er eksperter på områdets juss og står for kommunikasjonen med flyselskapene, som ofte er tilbakeholdne med å utbetale kompensasjonen, selvom de faktisk har en informasjonsplikt.
www.flyhjelp.no
www.flyghjälp.se
www.flyhjælp.dk
www.lentoapu.fi
Flyhjelp - Bringing justice to travelers
Written by the company
- Ingen utgifter
- Hvis kompensasjon uteblir, har vår ytelse vært gratis.
- Høy utbetaling
- Vi vinner 92% av alle oppstartete saker. Det skyldes at vi er eksperter på det juridiske felt, og er klare til å ta din sak hele veien til retten.
- Full erstatning
- Vi gir deg hver eneste krone som du har krav på. Vi kan også refundere dine utgifter til hotell, transport samt mat og drikke hvis kvitteringer er beholdt.
- God kundeservice
- Våre kunder mener at vi har den beste kundeservice fordi vi tar oss tid til hver enkelt kunde, og svarer på mail, chat og telefon. For oss er hver kunde unik.
Contact info
Holmbladsgade 133, 2300, København S , Denmark
- service@flyhjelp.no
- flyhjelp.no
4.7
Excellent
3K reviews
Replied to 95% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trustful and helpful
Trustful and helpful! After two years I got good news that Im getting my money back! I almost couldn't believe it! Amazing company effort! Definitely recommend it!
April 9, 2026
Unprompted review
Reply from Flyhjelp
Thanks a lot ❤️
I had a complicated case and they did not respond
I had a complicated case and they only wanted to claim the standard compensation. I tried to reach them on chat, but after waiting 30 min I gave up. There was no phone number to reach them on, so I found it to be a useless service. Despite not wanting to help me, they are sending out a lot of emails. I chose flyforsinkelser.no instead and immediately got the help I had expected flyhjelp.no to give.
April 8, 2026
Unprompted review
Reply from Flyhjelp
We're sorry to hear that we didn't deliver the best service. Thank you for your feedback! 😊
My flight got cancelled. Out of fuel?
My flight got cancelled because they were out of fuel? Got a new flight two days later.. tried to call them and it was no help to find. Would not recommend flying with SAS. Terrible service.
March 27, 2026
Unprompted review
Reply from Flyhjelp
Dear Nikolai,
We are not SAS but the company Flyhjelp who helps passengers who experience problems with their flights. It might seem like you've misunderstood who we are?
Best regards
Very effective and Professional…
Very effective and Professional Company.Always keeping you up to date on the case process. Even after case was rejected twice they did not give up and managed to secure compensation for myself and spouse. I doubt we would have got a single penny if we had requested the airline directly. Keep up your good work :)
October 29, 2025
Unprompted review
Reply from Flyhjelp
Thanks a lot 😊😊
Reply from Flyhjelp
Thank you ❤️
I have used them twice now to claim…
I have used them twice now to claim compensation for cancelled flights. Both times they have gotten the money from the airline in less than a month. Highly recommend!
August 12, 2025
Unprompted review
Reply from Flyhjelp
Thank you ❤️❤️
Quick compensation
Very happy with the service esepcially how quick it was resolved. But it comes with a price. Not cheap, but efficient.
July 17, 2025
Unprompted review
Reply from Flyhjelp
Thank you for your review 😊
Got EUR 200 back from Ryanair after a…
Got EUR 200 back from Ryanair after a cancelled flight due to a strike (after their fees, so they must have collected much more). Just an easy filing, and I would never had the stamina and patience to fight Ryanair on my own. Great service apparently with resources to make the airlines responsible.
March 19, 2025
Unprompted review
AIrhjelp is a toal scam
This company sends the claim to the airline. If the airline accept the claim they are happy. But if the airline dont accept they just let the case lay there month after month until the customer gives up and max claim period has passsed. they are not using one minute on a lawyer on the case. The y never look into the case. They never answer emails from customers. Yas, Airhhjel, dont ask for the acse number, its, FN4050338. This company is a total scam.
Now, Flyhjelp claims this is due to weather condidtions in spite of Finnair refusing me to board an earlier flight from Oslo, and in spite of Flights departing as Normal when my orignial flight should have departed from Helsinki, and in spite of Helsinki Airport states in a news the same day that snow is normal in Helsinki and and they are always able to keep one runway open. I maintain my statement the Flyhjelp is a scam and are not even trying to do anything if the dont get the money right away.
March 8, 2025
Unprompted review
Reply from Flyhjelp
Hei Vidar,
Dette stemmer ikke. Når flyselskapet ikke aksepterer kravet vurderer vi alltid om vi kan vinne saken i retten. Da må vi vurdere om flyselskapet faktisk er pliktet til å betale kompensasjon.
Vi skjønner du er misfornøyd med at saken din ikke ble vunnet, men grunnen til flyforstyrrelsen på reisen din var svært dårlige værforhold på Helsinki flyplass når du skulle reise. Dette er regnet som en ekstraordinær omstendighet etter EU loven 261, og gjør dessverre at flyselskapet ikke plikter å betale kompensasjon da de ga deg en ombokning innenfor rimelig tid. Vi kan ikke vinne en sak når flyselskapet har opprettholdt sine forpliktelser ifølge lovverket.
Saken din ble åpnet hos oss i starten av desember og avsluttet nå i starten av Mars. Det har derfor kun tatt 3 måneder å behandle den. Foreldelsesfristen i Norge er på 3 år - så det stemmer ikke at vi har ventet til etter en såkalt "claim period".
Som lovet har vår tjeneste på din sak frem til nå vært gratis, i motsetning til hvis saken hadde gått gjennom en advokat. Du er velkommen til å sende oss en mail på service@flyhjelp.no hvis du har spørsmål eller vil vite mer om EU 261.
Med vennlig hilsen,
Team Flyhjelp
Flyhjelp team was really professional…
Flyhjelp team was really professional and in a few days I had my case solved regarding a cancelled flight. I highly recommend their services.
February 18, 2025
Unprompted review
Klm has yet to reply to my email ref…
Klm has yet to reply to my email ref compensation. Flyhjelp kept me informed from day one. It took some time to be paid out, but I am very happy with the service I received, well worth it! Thoroughly recommend them
February 21, 2025
Unprompted review
Retrieved money
Got a professional help in a case of lost money and misfortune. Recommended.
March 15, 2024
Unprompted review
Extremely helpful team
Extremely helpful team! Used their services many times with always a win in the end .
December 4, 2024
Unprompted review
Good service
May 15, 2024
Unprompted review
Reply from Flyhjelp
Hei!
Tusen takk for den hyggelige tilbakemeldingen. Vi er veldig glade for at du setter pris på vår service. Du er alltid velkommen tilbake om du skulle oppleve lignende utfordringer i fremtiden.
God sommer!
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