Focus Finsure Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, approachable, and always ready to assist, making the entire process smooth and stress-free. Many highlight the exceptional customer service, noting the team's professionalism, clear explanations, and dedication to guiding them through every step. Reviewers are particularly impressed with the quick response times and the overall efficient user experience, often leading to swift approvals and successful outcomes. People frequently recommend their services, especially for first-time buyers, due to the supportive and knowledgeable approach that simplifies complex procedures.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and genuine care... See more

Service

Users describe positive interactions with service, highlighting the professionalism, honesty, and patience of... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, kindness, and genuine... See more

Response time

Customers had positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as simple, smooth, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Focus finsure group helped us for the mortgage and insurance of our new home. We are satisfied with their services. The employees are approachable and cleared all our doubts . All our paperwork was d... See more

Company replied

Rated 5 out of 5 stars

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free. What trul... See more

Company replied

Rated 5 out of 5 stars

Hi , Myself Lijo Devasia . Had a good experience with Focus Finsure . Excellent team supporting staffs for the customers . Keep the momentum go like this . All the best Focus Finsure . Wi... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole pro... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

We are committed to providing our clients with the best rates, fast responses, and excellent customer care. Your satisfaction is our priority!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(157)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

We are extremely happy with the…

We are extremely happy with the professionalism of your team while buying our first property in UK. As a first time buyer we only had limited knowledge regarding this and Focus Finsure guided us to finish this process smoothly. Thank you Mr.Shijo and Focus Finsure

July 10, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Basil! We're really glad to hear that you had a smooth experience buying your first home. It was a pleasure assisting you—wishing you all the best in your new property! 🏡😊 – Shijo & Team Focus Finsure

Rated 5 out of 5 stars

Focus Finsure is trustable mortgage and…

Focus Finsure is trustable mortgage and insurance company in UK and can be contacted for any concerns and assistance 24/7.

July 9, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Bibin! We truly appreciate your kind words and are always here to help—anytime you need us.

Rated 5 out of 5 stars

“Excellent Support and a Smooth Mortgage Process”

I had a great experience working with Shijo and Simran for my mortgage application. They made the whole process smooth and stress-free. Both were very helpful, always ready to answer questions, and explained everything clearly. Their support made things a lot easier, and I really appreciate their guidance from start to finish. Highly recommend!

July 9, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Bobby! We're so glad to hear Shijo and Simran made your mortgage process smooth and stress-free. Really appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Very professional and highly recommend

Very professional, show the patience towards the first time buyers millions of queries. Ashwath was so approachable and upholds the standards.

June 30, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Sindhu! We’re truly grateful for your kind words. It was a pleasure assisting you, and we're so glad Ashwath could make the process smooth and reassuring. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Mortgage

Happy to be the part of Focus Finsure. All process went smoothly and we received house key now ,

Thanks for the support

June 27, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Anna! We're thrilled to hear everything went smoothly and that you've received your keys—congratulations! We're so glad to have you as part of the Focus Finsure family. Wishing you happiness and great memories in your new home!

Rated 5 out of 5 stars

Excellent Mortgage service

We had a very good experience with Focus Finsure in finding us a mortgage. The entire process from generating DIP to the final mortgage offer was handled systematically and efficiently by Keziya , their Business Support Manager. She gave us confidence and explained all process to us in detail and took care of all the intricacies. The journey was smooth and a pleasure and we are very grateful to Focus Finsure for helping us secure our first home in the UK. Shiju, the MD and advisor also occasionally chipped in to ensure everything is on track.
I would definitely recommend Focus Finsure for any one planning to take mortgage for their housing needs.
What I would like to see better in Focus is that they build a customer portal where prospective customers can login and see all the prospective lenders and their current interest rates and terms to arrive at an informed and competitive decision regarding the products.

June 25, 2025
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words and for trusting Focus Finsure with your mortgage journey. We’re so glad to hear that Keziya and Shijo made the process smooth and stress-free for you.

We also appreciate your suggestion about a customer portal – it’s a great idea, and we’ll definitely keep it in mind as we improve our services.

Congratulations on your new home, and we wish you all the best!

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, focus finsure made my dream true and it was really helpful throughout the process. I really recommend them for all who going to buy a new house in UK. Believe in the best, anyone can trust.

May 6, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Joji! We're thrilled to have been part of your journey as a first-time buyer. Wishing you all the best in your new home! 🏡

Rated 5 out of 5 stars

Really good mortgage service

Excellent mortgage service everything was fast and really good

April 11, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Joby! We're glad to hear you had a great experience and that everything went smoothly and quickly. Always here to help!

Rated 5 out of 5 stars

An extremely professional

An extremely professional, efficient and speedy service from Focus Finsure. Communications are prompt and I was never left waiting. Kezia and Shijo were extremely helpful in making the process stress free. I am very happy to recommend Focus Finsure to my friends.

May 30, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Roshan! We're so glad to hear you had a smooth experience. Kezia and Shijo will be thrilled with your kind words. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and professional team .Focus Finsure mortgage service helped us to get a great deal on remortgage .

May 16, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Arshaly! We're glad we could help you secure a great remortgage deal. Appreciate your kind words!

Rated 5 out of 5 stars

Excellent Mortgage Service

Excellent Mortgage Service, Focus Insure made the whole Mortgage process smooth and stress free. They explained everything clearly, helped us find the best deal, and we're always quick deal, and we're always quick to respond.
Highly professional and reliable Service....
Definitely recommended...

April 1, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Jaya! We're so glad we could make the process smooth and stress-free for you. Really appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Focus finsure is an excellent mortgage…

Focus finsure is an excellent mortgage and insurance company. Their customer service is outstanding—responsive, knowledgeable, and genuinely helpful throughout the entire process. I’ve had a great experience with them and always recommend their services to friends and family. Highly trustworthy and reliable!

May 28, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Ammu! We're thrilled to hear about your positive experience and truly appreciate your kind words and support. 😊

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Finsure. They were incredibly helpful with all my queries and requests. A special thanks to Shijo and Keziya for their outstanding support! Wishing you all the best!

May 24, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Rony! We’re thrilled to hear you had a fantastic experience with Finsure. Shijo and Keziya will be happy to know their support made a difference. We truly appreciate your kind words and wish you all the best as well!

Rated 5 out of 5 stars

Excellent job

As a first-time buyer, I was really overwhelmed in the process of buying our first home in our lifetime. Gopika, being my family friend, knew from childhood that I wouldn’t think twice about seeking her help in this. And I wasn't wrong at all. She was an excellent advisor in guiding me through every step, from funding the best rates till now. Her knowledge and approach were truly exceptional.
Thank you, Focus Finsure, for securing my dream home. I wouldn’t hesitate to recommend them to anyone who is looking for expert, friendly mortgage advice.

May 21, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that your experience as a first-time buyer was made smoother and more confident with the support you received. Helping you secure your dream home means the world to us. Wishing you all the best in this exciting new chapter! 🏡✨

Rated 5 out of 5 stars

I have to say that the whole team of…

I have to say that the whole team of focus finsure was great to work with, they made sure that our mortgagee process was smooth and hassle free. I would definitely recommend everyone to use their services.

May 6, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Joshy! We’re so glad to hear the process went smoothly for you. Really appreciate your kind words and recommendation! 🙌

Rated 5 out of 5 stars

Buying a home in the UK felt…

Buying a home in the UK felt overwhelming at first—we had no idea how to even begin with budgeting or financial planning. That’s when we met Shijo Chettan, and everything changed. He patiently walked us through the whole process, gave us clear advice on managing our finances and credit, and helped us understand how to handle bank transactions. Thanks to his guidance, the mortgage process felt surprisingly smooth and stress-free.

We’re also so grateful to the entire Focus team for their incredible support. Last week, we finally got our keys—and now we’re proud and happy homeowners. If you’re thinking about buying a house, we can’t recommend Shijo Chettan enough. He truly made a difference in our journey.

May 1, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Nithin! We're thrilled to hear about your positive experience and so proud to have been part of your journey. Huge congratulations on your new home! 🏡

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience, friendly and professional. Guided through every step and had a hazzle free experience throughout my mortgage journey.

April 28, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Anoop! We're so glad to hear you had a smooth and hassle-free experience. It was a pleasure supporting you through your mortgage journey! 🏠

Rated 5 out of 5 stars

5 Stars

5 Stars – Excellent Service!
We’re extremely pleased with the services provided by our mortgage advisor. Their support was instrumental in getting our mortgage approved smoothly and efficiently. A special thanks to Aswajith and Shijo for their dedication and guidance throughout the entire process—their help was truly commendable. Highly recommended!

April 29, 2025
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Reply from Focus Finsure

Thank you so much, Anoop! We're delighted to hear everything went smoothly. Big thanks from Aswajith, Shijo, and the whole team—we truly appreciate your kind words and recommendation! 🌟

Rated 5 out of 5 stars

An excellent peace of work,really fast…

An excellent peace of work,really fast and extra ordinary customer care and professionalism, Thanks Team focus finsure

May 1, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Mr. Kunjappu! We truly appreciate your kind words and are glad we could support you. – Team Focus Finsure

Rated 5 out of 5 stars

I really had a wonderful experience…

I really had a wonderful experience with Mr. Joji Mathew with our purchase of home. He is a very nice person and helped me through out the process. He clarified every single doubts of mines and make the process very easy . He is very approachable and reliable and I highly recommend Mr Joji Mathew to
all who look forward to buy a property.

March 1, 2025
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you, Bitu! We're so pleased to hear Joji made the process smooth and stress-free for you. Your kind words and recommendation mean a lot to us!

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