Focus Finsure Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, approachable, and always ready to assist, making the entire process smooth and stress-free. Many highlight the exceptional customer service, noting the team's professionalism, clear explanations, and dedication to guiding them through every step. Reviewers are particularly impressed with the quick response times and the overall efficient user experience, often leading to swift approvals and successful outcomes. People frequently recommend their services, especially for first-time buyers, due to the supportive and knowledgeable approach that simplifies complex procedures.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and genuine care... See more

Service

Users describe positive interactions with service, highlighting the professionalism, honesty, and patience of... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, kindness, and genuine... See more

Response time

Customers had positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as simple, smooth, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Focus finsure group helped us for the mortgage and insurance of our new home. We are satisfied with their services. The employees are approachable and cleared all our doubts . All our paperwork was d... See more

Company replied

Rated 5 out of 5 stars

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free. What trul... See more

Company replied

Rated 5 out of 5 stars

Hi , Myself Lijo Devasia . Had a good experience with Focus Finsure . Excellent team supporting staffs for the customers . Keep the momentum go like this . All the best Focus Finsure . Wi... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole pro... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

We are committed to providing our clients with the best rates, fast responses, and excellent customer care. Your satisfaction is our priority!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(157)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very happy with focus finsure…

I am very happy with focus finsure services. I would like to thank you for all team and especially Mr Joji Mathew who support us for buy a house in Uk. His guidance and support was amazing though the whole process of purchase.

April 30, 2025
Unprompted review
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Reply from Focus Finsure

Thank you! We're delighted to hear you had a great experience with Focus Finsure. The team truly appreciates your kind words and trust throughout your home-buying journey.

Rated 5 out of 5 stars

Very helpful,honest and customer…

Very helpful,honest and customer friendly

September 20, 2024
Unprompted review
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Reply from Focus Finsure

Thank you! We appreciate your kind words and are glad to hear you found our service helpful, honest, and customer-friendly.

Rated 5 out of 5 stars

Best Options and Deals with knowledgeable staff

Great and friendly staff. Pretty knowledgeable about the current Bank Rates and mortgage options. Specially the Guy looking after our mortgage was really good. Would surely recommend.

March 26, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Roger! We're glad you had a great experience and that our team—especially your mortgage advisor—was able to help. We appreciate the recommendation!

Rated 5 out of 5 stars

We have recently purchased a new built…

We have recently purchased a new built house. And met Mr.Joji Matthew from introduction from a friend of mine . He was blazing fast with arrangements of the mortgage and was sharp in understanding our needs and acted accordingly. The team with focus finsure were equally good. I got to learn more about the process and they helped us from strat to end of the process. I would recommend them to anyone looking for mortgage advises and more.

April 1, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Arun! We're thrilled to hear about your positive experience. Joji and the Focus Finsure team are glad to have supported you throughout the journey. Congratulations on your new home!

Rated 5 out of 5 stars

Best option for Insurance & Mortgage

It was very much easier to reach them and the staff was very polite. Has explained us in detail about the process, because I was a first time buyer. Everything went well. Highly appreciated all the support.

September 19, 2024
Unprompted review
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Reply from Focus Finsure

Thanks so much, Francis! We're glad we could make the process smooth for you as a first-time buyer. Really appreciate your kind words!

Rated 5 out of 5 stars

The best in the business

As first time home buyers in the UK, we were genuinely worried about the thousand small errors that could disrupt the end goal, but it was Focus Finsure who helped us from start to end, hand holding us every step of the way. They have an impeccable staff, who is extremely relentless and supportive. Special kudos to Mr. Mathew Biju who was extremely patient, very understanding, and went out of his way to get the deal secured for us. Another mention goes out to Mr. Aswajith Bose, with his high level of knowledge and clarity assisted us with extreme confidence.

If you are planning to buy a house, think no further as we can HIGHLY recommend their outstanding services. Thank you again Mr. Shijo Joseph and Monie Shijo, we are extremely grateful for having your assistance, and couldn't have done it without the entire team at Focus Finsure. Take a bow, Team!

April 17, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much for your kind words, Swathy! We're truly grateful and thrilled to have been part of your home buying journey. It was a pleasure supporting you every step of the way. Congratulations on your new home! 🏡✨

Rated 5 out of 5 stars

When we planned to buy a house in the…

When we planned to buy a house in the UK, we had no idea how to begin with budgeting and financial planning. Then we met Shijo Chettan, who guided us through the entire process. He advised us on proper financial planning for the upcoming months, including credit management and handling bank transactions. All of this made our mortgage processing smooth and stress-free.

The support from the entire Focus team was also tremendous. We received the keys last week and are now happy homeowners. We strongly recommend booking an appointment with Shijo Chettan if you're planning to buy a home.

April 4, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Sreerag! 🙏 We're thrilled to have been part of your journey. Huge congrats on your new home! 🏡 Wishing you lots of happiness and great memories ahead.

Rated 5 out of 5 stars

I had good experience with Shijo and…

I had good experience with Shijo and team everything done so fast really thanks for all Focus Finsure teams

April 16, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Bijo! 🙌 We're so glad to hear you had a great experience. Big thanks from all of us at Focus Finsure! 🏡

Rated 5 out of 5 stars

I had recently bought a house

I had recently bought a house, Mr Shijo and his team helped me to get affordable mortgage and finish all paperwork before starting new stamp duty. I am very much satisfied with their hardwork and transparency. Shijo was on travel outside of country, but he was approachable whenever we needed. I strongly recommend them and looking for the next mortgage with them in the future.

March 6, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much for your kind words! It was a pleasure working with you, and we’re thrilled to hear you had a great experience. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

We had an amazing experience with my…

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole process. Thank you Mr. Shijo and the team Focus Finsure

March 14, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Manoj! We’re so glad to hear you had a great experience. It was a pleasure supporting you through your first home journey—huge congrats on the new place! 🏡👏

Rated 5 out of 5 stars

Top-notch services

Top-notch services! Quick, efficient and genuinely cared about getting me the right cover. Great experience from start to finish.They have unbeatable mortgage rate and saved me a lot over the long term. Highly recommend!

April 9, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Andriya! We're thrilled to hear you had such a great experience. It means a lot to us that you felt supported and well taken care of throughout the process. We're always here if you need anything in the future. Appreciate the recommendation! 🙌😊

Rated 5 out of 5 stars

Found my dream home’s perfect loan…

Found my dream home’s perfect loan faster than I could say ‘closing costs’ thanks to Focus Finsure. As a first time buyer I was clueless and panicking about the mortgage jargon, but they treated me like a family member. Mr.Shijo, Mrs.Monie and Mr.Mathew were there to answer my queries, day or night.From late-night panick texts to last-minute fixes, these pros were always there for me like a friend who knows the housing game inside out.
For anyone dreaming of home, I will recommend Focus Finsure to call, they made it feel like home before I even had the keys.

Sincere Thanks
Shaiju& family

April 8, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Shaiju & family! We're truly touched by your kind words. It was an absolute pleasure helping you find the perfect loan for your dream home. Wishing you all the best in this exciting new chapter! 🏡✨

Rated 5 out of 5 stars

Fantastic Focus Finsure

I had an amazing experience with my mortgage advisor, Mr. Shijo Joseph, and his team at Focus Finsure. They were incredibly helpful from start to finish. Their approach was professional, and they were always available to answer my calls and clear my doubts immediately.

My mortgage was approved in less than two weeks, and they secured a great decision in principle for me. Mr. Shijo Joseph took care of everything, making the entire process completely stress free. All I had to do was provide the necessary documents they handled everything else, including filling out all the forms.

His team, especially Ms. Kesia and Ms. Simran, were also extremely supportive. They were always responsive and provided clear guidance whenever I had questions. The team constantly monitored interest rates to ensure I got the best possible deal. Whenever rates dropped, they worked hard to secure the lowest one for me.

I am very happy with their service and strongly recommend Focus Finsure, especially for first-time home buyers. They are a highly professional and knowledgeable team, making the mortgage process smooth and hassle free.

March 28, 2025
Unprompted review
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Reply from Focus Finsure

Dear Shanu Shaji,

Thank you for your wonderful feedback! We're delighted that Mr. Shijo Joseph and our team made your mortgage journey smooth and stress-free. Your satisfaction means the world to us, and we truly appreciate your recommendation. Wishing you all the best in your new home!

Best regards,
Focus Finsure Team

Rated 5 out of 5 stars

Thank you so much Focus finsure

Thank you so much Focus finsure , we are very happy with your services.

March 28, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Priya! We're delighted to hear that you're happy with our services. 😊 Looking forward to assisting you again!

Rated 5 out of 5 stars

I am very happy with successful…

I am very happy with successful services provided by Focus

March 24, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Shyja Sibin! We're delighted to hear that you're happy with our services. Your satisfaction means a lot to us! 😊 #Grateful #FocusFinsure

Rated 5 out of 5 stars

I highly recommend FOCUS FINSURE for…

I highly recommend FOCUS FINSURE for their exceptional service in securing a Mortgage. From the initial consultation to the final approval FOCUS guided me through the process with clarity and Professionalism.

March 3, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Mr. George! We're thrilled to hear about your positive experience. It was our pleasure to assist you in securing your mortgage! 😊 #HappyHomeowner #FocusFinsure

Rated 5 out of 5 stars

Excellent service and dedicated team

Excellent service and dedicated team. Very approachable. I strongly recommend Focus Finsure.

January 24, 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much, Binto! We're thrilled to hear your kind words. It was a pleasure assisting you, and we’re always here to help. Your recommendation means a lot to us! 😊

Rated 5 out of 5 stars

Wonderful experience

We had a wonderful experience with Shio and his team finding an excellent mortgage for our new house. Our journey took a while because of the time taken by the chain. We asked to recheck market and find another bank. They found us a better deal. Easy access over the phone and email. Highly recommend

January 30, 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Subash! We're delighted to hear about your positive experience with Shijo and the team. Your patience and trust mean a lot to us, and we're glad we could secure an even better deal for you. Wishing you all the best in your new home! 🏡😊

Rated 5 out of 5 stars

Meticulous Mortgage Experience

I had the privilege of collaborating with Shijo, a consummate mortgage advisor at Focus Fin Sure, and I must confess that he surpassed my expectations in every conceivable manner. Shijo's profound expertise and nuanced understanding of the mortgage landscape are truly remarkable. He devoted considerable time to scrutinizing my financial circumstances, providing bespoke advice that was meticulously tailored to my specific needs. His exceptional communication skills ensured that I was kept informed throughout the entire process, thereby mitigating any potential uncertainty. Shijo's unwavering professionalism and meticulous attention to detail are attributes that distinguish him as a paragon in his field. Through his indefatigable efforts, he successfully secured an optimal mortgage deal on my behalf, thereby effecting substantial cost savings. I wholeheartedly recommend Shijo and Focus Fin Sure to anyone seeking sagacious mortgage guidance. Their services are exemplary, and their commitment to client satisfaction is genuinely altruistic. Thanks to Shijo's sage counsel, I am now reveling in my ideal home, and I couldn't be more grateful. Overall, I am thoroughly satisfied with the service I received, and I wouldn't hesitate to utilize Focus Fin Sure's services again in the future.

March 1, 2025
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're thrilled to hear about your exceptional experience with Shijo. At Focus Finsure, we take pride in providing tailored mortgage solutions and top-notch service. Your satisfaction means the world to us, and we truly appreciate your trust. Wishing you all the best in your new home! 🏡✨

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