Foilux Reviews 

492
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful design of the products, often describing them as perfect and thoughtful gifts. Many people highlight the brilliant service, noting the ease of placing orders and the fast delivery times. Reviewers are particularly impressed with the detailed craftsmanship and the overall excellent standard of the items received, making them ideal for special occasions and keepsakes. However, some customers also noted concerns regarding order fulfillment and delivery. These issues included products not being received, items taking much longer to arrive than expected despite paid shipping, and instances of incomplete orders with missing components.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing them as beautiful, amazing,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as beautiful and of... See more

Order

Clients share positive opinions on order, with many expressing delight with the quality and design of their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most beautiful prints, I purchased a print for my friends 30th birthday gift and I love it so much that I may need to purchase one for myself! Honestly the most beautiful photo😭 thank you so much... See more

Rated 5 out of 5 stars

The customer service is amazing. I haven't seen them in person yet but I'm not concerned about the quality based on everyone else's reviews. My order got lost in the mail, I only noticed yesterday and... See more

Rated 5 out of 5 stars

Prints are beautiful as always! I’ve ordered from Steph at foilux many times now, and I’m always amazed with just how amazing each order is! If you’re looking for a super special gift I couldn’t recom... See more

Rated 5 out of 5 stars

Brilliant service and received so quickly which was so much appreciated. Beautiful ticket with gorgeous print which was really well received from its recipient. Just a lovely business with a great pro... See more


Company details

  1. Gift Shop

Written by the company

We pride ourselves on producing high quality foiled prints and tickets, uniquely designed and crafted using a hand-foiled technique.


Contact info

4.8

Excellent

TrustScore 5 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(492)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Product never received

Product never received and zero communication from the company.
I sent 2 emails, a social media message and a message through their form on the website with no responses to any.
Extremely disappointing especially as this was part of a 30th birthday gift and the birthday has now past.
Ordered in plenty of time, a dispatch email sent but Royal Mail never received from the company and it never arrived with me. Taken my money and not sent the product.

January 7, 2026
Rated 5 out of 5 stars

I'm thrilled with my customized money…

I'm thrilled with my customized money wallets! They're a wonderful holiday gift, and I'm sure my family and friends will adore them as well. I'm eager to distribute them! Thanks, they're absolutely perfect!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning Cards for any Occasion

Their Webpage is brilliant and very easy to Customize the Cards. Even got a Concert card where the recipient can scratch and find out where he/her is going. I will definitely order again from here <3

November 25, 2025
Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. I haven't seen them in person yet but I'm not concerned about the quality based on everyone else's reviews. My order got lost in the mail, I only noticed yesterday and needed my husband to bring them home from work today or we wouldn't have them for Christmas. They were remade and sent as special delivery and he has them ready to bring home. I've genuinely never been so impressed by customer service. Thank you so much.

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

Surprise flight ticket

Surprise flight ticket

I just got mine in the main for my sisters birthday and I’m so so impressed with it. It came with fast delivery within 3-4 days and it’s just as expected on the picture. The holographic gold is lovely and so is the ribbon too. Also comes with cushioning in the box so the ticket doesn’t get damaged.

Going to order it for many occasions for presents 😂

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat Customer, amazing work!

I have been using Foilux since 2021, and they NEVER disappoint. The artwork is always so thoughtful, the quality is amazing, and they just make the most perfect keepsakes. I will continue to use Foilux, an amazing service🙌🏼

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

A special gift

This is really good I was a bit stupid at the start how to put them on found a video. On there Facebook page good Christmas gift the company done really good on the colour and style that I wanted

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

5 star rating!

5 star rating! The 2nd order I've had from Foilux, top quality product and always sent out in good time. Perfect present for events tickets to be given as a gift.

September 29, 2025

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