The Folio Society Reviews 32,600

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful binding, illustrations, and overall craftsmanship. Many people appreciate the careful packaging, ensuring products arrive in pristine condition, and the efficiency of the delivery service. The ordering process is frequently described as easy and smooth, contributing to an overall excellent service experience. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping that did not meet expectations. A few other people also felt that the description of signed copies was misleading, as the author had not directly signed the book itself.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing delight with their purchases... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more

Rated 5 out of 5 stars

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more

Rated 5 out of 5 stars

I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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Rated 4 out of 5 stars

Excellent catalog, but prices have skyrocketed

Every title I have purchased has been of the highest quality and absolutely beautiful. Their catalog is truly special, featuring rare, non-mainstream titles. I have thoroughly enjoyed every single book, and I truly believe it’s an experience everyone should enjoy.

However, I’m not giving it 5 stars because I feel the prices are now well above their value. They have changed their prices 3 times in a single year; books that used to be £55 are now £90. The same goes for international shipping, which went from £40 to £90.

May 26, 2026
Rated 5 out of 5 stars

Quick Customer Service and Professional Packaging

The product arrived within a reasonable time, so I got the book I had ordered pretty fast. The book itself was packaged carefully and professionally; you get the sense pretty early on when you open the package that this is a high-quality service.

Customer service was also very quick and helpful with regard to a question I had about the product, so thumbs up for that too!

May 26, 2026
Rated 5 out of 5 stars

Amazing

Amazing. Not the fastest shipping, but good things are worth the wait!

May 26, 2026
Rated 5 out of 5 stars

I haven't seen this book in person in…

I haven't seen this book in person in ages. The last time I read The Last Unicorn, I was 13 years old. The Folio Society has preserved everything I remember about this story and yet made it new again. The Folio Society is to books what The Criterion Collection is to movies. It elevates the work to legendary status! Shipping was fast and efficient and I love the book's presentation and artful quality.

May 26, 2026
Rated 5 out of 5 stars

Overjoyed

Wonderful Special Edition of The Martian! I swooned when I first saw it online and it's just as beautiful once I had it in my hands.
Delivery took some time internationally but not too bad overall.

May 26, 2026
Rated 4 out of 5 stars

Quick and accurate response was…

Quick and accurate response was provided. Products ordered were delivered in excellent condition. My long term Folio Society account info had been “lost.” Needed to again establish my info.

May 18, 2026
Rated 5 out of 5 stars

A bibliophile's dream

The books arrived on time, the packaging was very good so no damage. The very high standards of the Folio Society are always maintained, and these books are no exception. Quality from cover to cover, the look, the feel, the paper, the illustrations. A bibliophile's dream.

May 5, 2026
Rated 5 out of 5 stars

Folio books are simply amazing

Folio books are simply amazing. Before this recent purchase I owned two: The Screwtape Letters and Jonathan Strange and Mr. Norrel, both of which I purchased from eBay.

Shipping is the kicker (from anywhere these days, so no blame on Folio). It took a while, but that is to be expected. What I did not expect was the insanity of their packing skills. The books were meticulously packed, I have never seen so much care go into shipping books.

The quality of the books needs no description or explanation. The name Folio Society speaks for itself. Can't wait to read these books and for my next purchase.

Thanks!

May 22, 2026

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