What made my travel plans a wonderful experience can be put into one word....Austyn (My Travel Consultant.) He was extremly patientm courteous, & I could tell he was dedicated to finding the best deal... See more
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See what reviewers are saying
The gentleman assisting me was Edgar. He was the most patient, well speaking agent I’ve ever encountered for South west or any airline!! He went above and beyond to help me find best rates and times t... See more
Nowadays is rare and hard to have excellent customer service. Jesse is wonderful! He answered all my questions with utmost knowledge, patience and professionalism. He speaks slowly and clearly easy to... See more
Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happ... See more
Company details
Written by the company
Founded in 2017, Fond Travels is your one-store solution for unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. Join us on a journey of unforgettable experiences and let Fond Travels be your trusted travel agency in crafting remarkable vacations, memorable flights, and more.
Contact info
2700 Neabsco Common Pl Suite #101, 22191, Woodbridge, United States
- (323) 800-6001
- info@fondtravels.com
- fondtravels.com
4.6
Excellent
258 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Megan was great
May 8, 2024
Unprompted review
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
Great Service!
Dexter booked me the cheapest direct flight ,checked me in and sent me my boarding passes!
May 7, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Your representative Harvey was the most…
Your representative Harvey was the most patient kind and professional gentleman. Myself being an elder he took me through the process and was able to get me a wonderful deal coming back to Virginia to see my family . This experience with Fond, And especially the experience with Harvey was most positive
May 6, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
April was great to work with
April was great to work with! She was so much help and saved me money!
Terri
May 6, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Dexter has been a great help to me
May 6, 2024
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Add wheel chair services
Dexter and Megan helped me with the Wheel Chair Services
April 30, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Harvey was Kind and considerate and…
Harvey was Kind and considerate and willing to help.
April 29, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Jonathan was very knowledgeable and…
Jonathan was very knowledgeable and helpful. Also very polite and courteous.
April 24, 2024
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Steven helped me put through and…
Steven helped me put through and through. First time I'll be sending a pet home but he was there to answer unconcerned questions
April 19, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Megan very kind and helpful
Megan, helped us by providing details about our flight l, she is very helpful, calm and kind. Thank you for your help. Wish you all the best.
April 18, 2024
Unprompted review
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
April was very helpful with all of my…
April was very helpful with all of my travel questions & helped me check in.
April 16, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
April is awesome
April is awesome , she gave me excellent customer service
April 13, 2024
Unprompted review
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
Nathan was the very best.
Nathan was the very best.
Please keep him. It is hard to find good customer service
April 12, 2024
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
I dealt with Jonathan and he was super…
I dealt with Jonathan and he was super helpful! He even called me to follow up and submit my insurance claim and sorted out a couple issues I had in the beginning. He made the whole process so much easier. It was great having someone to walk me through this it made the whole trip easier with this peace of mine!
April 12, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
I received the help i needed
I received the help i needed. It was greatlly appreciated.
April 5, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Megan did a good job helping us with a…
Megan did a good job helping us with a lengthy problem
March 22, 2024
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
We appreciate very Maria's help and…
We appreciate very much Maria's help and assistance on the purchasing travel tickets for us. She spent on the phone with us to make sure that we got the right and fair tickets. She is kind, very oriented customer agent. She knows her job very well. We will recommend her to the other people when they need to get the assistance. Thank you again Maria.
Sultan and Trina Gardizi.
March 16, 2024
Unprompted review
Reply from Fond Travels
Thank you for your glowing review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please don't hesitate to reach out.
Excellent travel experience with Ray at fond travels.…
I have to say in the beginning there was a two inexperienced young gentleman who didn't know exactly what they were doing when I tried to contact them I got yes yes yes yes but I got nothing in return .
Therefore, I turned to Ray the manager and finally upon speaking to him getting the proper explanation and the experience that he has is unbelievable and SHOULD NOT be taken in vain. He completed our trip he gave us all of our information he made it happen! We are very excited to go if it wasn't for Ray I don't know would have happened, but I do know that it wouldn't be the dream vacation that we had planned our whole livesif he didnt step in. I totally recommended if anybody needs to travel he knows his stuff he has the experience & knowledge. He is honest even when most people don't have to be you so we relied in him. So I'm giving him five stars but as a representative of fondtravels I'll be getting them five stars because they are smart enough to hire somebody like Ray who made the mistakes of the younger generation disappear. He gave us what we deserved and what we paid for! excellent excellent excellent work! Ray thank you very much and thank you thank you for fondtravelers for hiring him. He's an asset that's can never be lost at your end. thank you I'll be I will be traveling only with Ray as my travel agent from now on thank you.
March 10, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
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