What made my travel plans a wonderful experience can be put into one word....Austyn (My Travel Consultant.) He was extremly patientm courteous, & I could tell he was dedicated to finding the best deal... See more
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See what reviewers are saying
The gentleman assisting me was Edgar. He was the most patient, well speaking agent I’ve ever encountered for South west or any airline!! He went above and beyond to help me find best rates and times t... See more
Nowadays is rare and hard to have excellent customer service. Jesse is wonderful! He answered all my questions with utmost knowledge, patience and professionalism. He speaks slowly and clearly easy to... See more
Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happ... See more
Company details
Written by the company
Founded in 2017, Fond Travels is your one-store solution for unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. Join us on a journey of unforgettable experiences and let Fond Travels be your trusted travel agency in crafting remarkable vacations, memorable flights, and more.
Contact info
2700 Neabsco Common Pl Suite #101, 22191, Woodbridge, United States
- (323) 800-6001
- info@fondtravels.com
- fondtravels.com
4.6
Excellent
258 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you so much for you help Dexter
Thank you so much for you help Dexter
I appreciate your help
July 8, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Harvey was very professional and understanding of the situation.
Harvey was very professional. He stayed and made sure the travel group was taken care of. The follow up call from Mr. Harvey was very thoughtful. The travel group and myself were very thankful for his help. May god bless you for the excellent work you provide to us.
June 24, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Quality work
Harvey was very helpful and patient. He solve every issue and clarified all of my questions.
June 27, 2024
Unprompted review
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
Good services
Great customers service and very helpful.. DEXTER WAS GREAT
June 26, 2024
Unprompted review
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
I am writing this review to express my…
I am writing this review to express my sincere gratitude for the exceptional service I received from Fond Travels booking agent, Harvey, on 6/7/24. I encountered a very challenging situation with my flight booking, and Harvey went above and beyond to assist me. His patience, knowledge, and dedication were truly impressive. What particularly impressed me was Harvey’s willingness to stay on the phone after hours to ensure my issue was resolved. His commitment to my satisfaction was truly remarkable.
I believe that exceptional customer service deserves recognition.
June 7, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Dexter helped me with boarding passes…
Dexter helped me with boarding passes for my trip and had excellent customer service. Will definitely use this agency in the future for my travels.
June 6, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
I have got saveral issues with them but…
I have got saveral issues with them but one thing for sure. They do their best to make your experience better. Sherry was amazing. She was helpful. My issue was a duplicate reservation causing double charge but it got taken care of
I am writing this for sherry because she went above and beyond
May 27, 2024
Unprompted review
Reply from Fond Travels
We appreciate your understanding regarding the highlighted concern and would like to thank you for reconsidering your ratings. Your feedback is invaluable in helping us enhance our services, enabling us to provide the best in class experiences.
Very helpful
May 31, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Steve was a great help when I…
Steve was a great help when I encountered an issue with my reservation. He managed to fix everything and get me on the flight very smoothly and with no extra costs. Thanks.
May 29, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
5/26/24 Dexter was very helpful
5/26/24 Dexter was very helpful, kind and quick in provide me with the boarding pass for me, my sister and my mother. I really appreciate his patience with me and his kindness throughout the process
May 26, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Thank you grace everything looks good…
Thank you grace everything looks good thank you so much have a wonderful
May 24, 2024
Unprompted review
Reply from Fond Travels
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
Fond travel and Megan have been…
Fond travel and Megan have been extremely helpful in helping us make our travel arrangements. I am very happy to give them an excellent review.
May 16, 2024
Unprompted review
Reply from Fond Travels
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
He was amazing!!
He was amazing!!! So nice so patient so professional and so knowledgeable Ty for a great experience!!!
May 10, 2024
Unprompted review
Reply from Fond Travels
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
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