Good quality repair and quick service. Only issue is that it's very difficult to contact the company directly, also would it be possible to not wipe phone?
Company replied
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Created with AI, based on recent reviews
Manufacturer approved phone, tablet, laptop, wearable, games consoles and scooter repairs.
Dublin, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Timely, efficient and great customer service.
I had visited a few apple retailers before to see about my repair and the customer service was terrible. They just weren’t interested in dealing with me. But Adam at Fonfix sorted it in no time.

Reply from Fónfix
I visited Fonfix Sandyford for the first time with an issue charging my brand new Samsung. Adam was fantastic! He saw me as a drop in, checked everything throughly and explained the process clearly. He explained i would need the port replaced and as it was Friday evening, he asked to make sure I'd be ok for the weekend. I dropped my phone off to him on Monday morning and he couldn't have been more helpful and professional. Adam put my mind as ease by explaining what would happen very clearly and made every accommodation to make sure I would be able to collect the phone around my working schedule. I received texts throughout the day and he called me to make sure I knew the phone was ready for collection. I could see Adam had several customers and was busy, yet he had a way of making you feel like you are the only customer that day. Highly recommend.

Reply from Fónfix
Phone wasn't came in waited a couple hours phone works perfectly fine highly recommend to anyone with any phone problems

Reply from Fónfix
Had to bring my phone down for what I thought was charging port repair/replacement i was greeted by Adam who immediately checked my phone and now repair/ replacement needed all he had to do was clean out the charging port I had already paid for repair but as none needed he said he would organise a refund, I can only say about Adam he was very helpful and professional and an absolute pleasure to deal with, tks Adam review by Dave Harrington

Reply from Fónfix
Adam, the guy at the reception, was very responsive and very helpful. Ten out of ten

Reply from Fónfix
Adam was a great help, made the process very easy and fast. Couldn't of been happier with the whole repair

Reply from Fónfix
5 🌟 customer service from Adam from dropping off and explaining the issue with my daughters phone, being kept up to date with regular updates along the way, through to collecting my daughters phone, looking branding new and working perfectly.

Reply from Fónfix
Adam was brilliant, explained the process for repairing my phone. Dropped in at 8.30am and was fixed by 2.30pm. Amazing service.

Reply from Fónfix
Sent phone to be checked. Was sorted and back with week. Very efficient.

Reply from Fónfix
iPhone 11 Battery replacement.
Adam! Energetic, Agile and Intelligent Guy.
Thank you for the instant and timely resolution with my device.

Reply from Fónfix
Had an iPhone 15 screen repair through apple support.
Great service, all steps clearly communicated and Adam at the front desk was a great help.
Price came in at 100 cheaper than other retailers on the apple support app.

Reply from Fónfix
I had a great experience with Fónfix. They diagnosed and repaired my phone quickly, and Adam at the front desk was very friendly and knowledgeable. Everything was explained clearly. My phone looks and works like new again highly recommended!

Reply from Fónfix
Adam was outstanding. He is a model of what customer service should be but which is so often lacking. Peter

Reply from Fónfix
I can’t commend Adam (who is the prime point of contact for Fonfix in Sandyford) highly enough for exceptional customer service. Dealing with stressed customers whose mobile phones aren’t working can’t be easy. But Adam is calm, thorough and reassuring and has a great communications style, calling customers by their first name and offering help them tips to get them back up and running. I would heartily recommend Fonfix and particularly Adam

Reply from Fónfix
Excellent Service. Great communication with ongoing updates. Adam was fantastic to deal with.
⭐⭐⭐⭐⭐

Reply from Fónfix
I had a great experience with Fonfix when I needed urgent help with my new iPhone. Adam was incredibly friendly and comforting—exactly what I needed since I was quite frustrated and worried about my phone. He got my phone repaired in a very short time, and his calm, reassuring attitude made a big difference. Many thanks to him and the team at Fonfix for their fast and professional service!

Reply from Fónfix
I can’t say enough about the help I got when I called into get my phone fixed customer service and speed I was given was second to none. Can’t recommend enough. Also have to mention Adam thanks mate you really helped me out top customer service. Regards Ray. Ballybrack.

Reply from Fónfix
Adam at the front desk was really transparent about how long my repair would take and I got it back in exactly how long he said it’d be.
Plugged in my ps5 there and it works perfectly.
He also gave me a 3 month warranty for anything that could go wrong and stuck to the price of 90€ for what I had fixed.
If any of my devices break again I’ll definitely be going back to fonfix, they’re the most professional and trustworthy place I’ve been.

Reply from Fónfix
Quick and easy to book online. Dropped the phone in 8am and was ready to collect by lunch time. Adam at the front desk was very helpful. Showed me how to secure the phone with repair mode so all my files and data was safe. Great experience all round

Reply from Fónfix
I had a fantastic experience with the service! My phone was fixed incredibly quickly, and the new screen looks absolutely perfect. Adam at the front desk was outstanding—kind, helpful, empathetic, and extremely knowledgeable. He was very understanding about my situation and genuinely cares about customers. He kept me updated throughout the entire process. I couldn’t be happier with the service I received! My phone is working perfectly again.

Reply from Fónfix
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