FoodforBirds Reviews 

67
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality, offering fantastic value and a wide variety of choices for everyone. People also deeply appreciate the prompt and reliable delivery service, noting that their orders often arrive safely within just a couple of days. However, some reviewers were not happy with occasional product quality issues, such as dusty or old seeds and damaged packaging upon arrival. A few people also mentioned experiencing frustrating problems with missing items, incorrect orders, or entirely unresponsive customer support when trying to resolve complaints.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting a great selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting exceptionally fast and reliable... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the high-grade products... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many people... See more

Price

People report positive experiences with price, consistently finding the costs to be competitive, unbeatable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used to buy from a local shop,but the feed was of average quality;quite a lot of husk. Looking online I discovered more choice and better quality feed,with delivery included. Since my first order... See more

Rated 5 out of 5 stars

The absolute BEST place to get everything birds! Well-priced, high-quality feeds of so many types. Polite and helpful customer service, and to make things even better, delivery is extremely fast!! If... See more

Rated 5 out of 5 stars

What a great company. Not only is the products at a fair pice, but he delivery service is also first class, with next day delivery! I've used this company over the past year now, and havent been let... See more


Company details

  1. Seed Supplier
  2. Bird Shop
  3. Animal Feed Store
  4. Pet Store

Written by the company

Specialists in creating Wild Bird Food. We also manufacture many other animal and pet foods!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(67)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

I have tried many companies selling wild bird seed mixes; I am very pleased with my first order from Food for Birds. The quality of the seed mix is excellent and the price unbeatable. Also, fast, friendly service and quick, efficient delivery by DPD. I will be using them exclusively from now on.

September 25, 2025
Unprompted review
Rated 4 out of 5 stars

Great Products, Difficult to Reach Customer Support via Email

I have been a loyal customer of Food for Birds for a long time and have always been impressed with their great selection of pigeon feed. The quality is excellent, and I love that I can order everything I need in one place and it gets delivered relatively quickly. Also free delivery is a bonus, even though prices for items are a bit higher than other websites I can find. (But as they have less choice, I use F4B).

However, I've had a frustrating experience with customer service. I have sent a couple of emails since the beginning of August and have not received a single response. It's a shame because the products are fantastic, but the lack of communication is a concern.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Just fantastic!

Just fantastic!
Ordered the food yesterday and its arrived today
Great quality, great price, brilliant communication
You nailed it all!👏👏👏
My absolute go to from here on in
Many thanks

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company …

Absolutely nothing bad to say about this business. Rapid delivery, good quality bird food, hardly any dust and the birds completely love it - and the badger comes every night for the peanuts, and clears up under the bird feeders. When contacted respond quickly and positively. Very reasonable prices in comparison with other sites. Free delivery, tracked, with one of the more reputable carriers. Delighted I found them.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and rapid

I was dubious about purchasing from FFB as the product and delivery was cheaper than every other website, so I was willing to cut some slack.

Was not necessary.

Every order I've placed has been received and processed, rapidly. I've not had any issues with the ordering, delivery or quality of the products.

I don't receive hundreds of emails from them, I haven't been added to any lists - just an easy and ongoing order process with rapid delivery times.

Highly recommend

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, ordered Friday. Delivery Saturday as promised. Good value for money. Shall definitely use again.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect quality, value for money and service

I've been buying from FoodforBirds for a while now and have never had a better service.
The quality of wild bird food is excellent, the packaging environmentally friendly ( paper bags in my case) and the speed of delivery always amazes me.
Pricing of the wild bird food mixes I buy are very well priced too.
Granted, DPD who are the couriers, sometimes leave packages outside, but it is no problem, as I know to look out for the package within the 2 days after ordering.
Couldn't ask for a better supplier and will remain a customer.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy first time customer :)

Impressed so far! Great price that includes delivery and it has amazingly been delivered within two days! I wasn’t (and won’t expect this every time as we all need to have more realistic expectations). I would’ve been happy with five working days and I do hope no one is cracking the whip at the warehouse but this is lovely we have some food for the ducks in time for the weekend. Having stumbled upon the website and now enthusiastically scrolling through the many products, I think we may have found our new go-to small business to buy bird/animal food related items from.
Many thanks! :)

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have changed to really good bird food

I have been buying food from other companies and it was full of dust and wasn’t very good, so I switched over to Food for Birds and it’s really good and the bird really enjoy the mix.which is called fledgling bird food and it is eaten fast and it goes really fast

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery driver left my bird food out…

Delivery driver left my bird food out in the snow in my garden - didnt bother knocking on the door and didnt bother calling to say they had left it outside in the horrible weather - didnt get the usual message saying it had been delivered otherwise I would have gone looking. Had to get Amazon to get involved because the service from this company was appalling - refused to collect and replace and was totally intransigent despite amazon giving a refund guarantee - wont be buying from them again - would recommend Trusty Pet Supplies instead who always deliver safely and properly.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

This company is a great find and I'll be using again.

In ordered 2 x 12.5kg bags of Fruity Parrot mix on Monday lunchtime - it arrived on Tuesday morning at 8.30am, so amazing service.

Both bags were well packed and the quality of the food is excellent and the delivered price was very fair too. This company is a great find and I'll be using again.

Thanks very much.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great selection of feed and additives

Great selection of feed and additives. Very reasonable prices. Anyone looking for good quality feed for wild birds they always have offers on. I feed pigeons and the feed is great and the price. Delivery times are great, 1-2 working days. Never had a problem with ordering or delivery. Feed comes well packed with cardboard so no losing half your feed because the bag has split. Definitely had 5* service from this company

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. All good.

October 4, 2023
Unprompted review
FoodforBirds logo

Reply from FoodforBirds

Many thanks for the kind review :)

Rated 1 out of 5 stars

Wrong product sent

Just ordered peanut granules for garden birds, I have been sent whole peanuts in the shells. Have phoned 4 times the phone just rings out, no answer to emails. Not at all impressed!

July 26, 2023
Unprompted review
FoodforBirds logo

Reply from FoodforBirds

Morning Alan
Thanks for your feedback and apologies for the very slow response.
We've had some big changes taking place across the company including a new website launch and phone system. These updates have been taking place over the last couple of months and may be the reason why you have struggled to contact us. For future our phone number is 01772 451502 and email address is sales@foodforbirds.co.uk.
I'm confident you will have a smoother experience with us in the future.


Rated 5 out of 5 stars

Incredible company

Incredible company. Extremely professional and helpful. Gareth Roberts helped my get the product I needed and was helpful throughout the process, even went as far as sending me the link to the product I required.

Already placed another order

June 30, 2023
Unprompted review
FoodforBirds logo

Reply from FoodforBirds

Many thanks for your review and thank you for purchasing from Food For Birds :)

Rated 5 out of 5 stars

Excellent

Competitive Prices, Good pigeon conditioner and super quick, Free delivery on my order.

May 12, 2023
Unprompted review

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